224,248+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 224,248 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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User Interface
User interface for the website and the app are absolute SHIT. Completely glitched, unable to function. If I have to call every time I want to do something on my account, what is the point of having an app or a website with a user portal? FIX YOUR USER INTERFACE.
Insurer: Trupanion
By: Christine
Healthy Paws is a bait and switch and DO NOT respond in a timely fashion!
I signed up, received my quote, gave ALL of the information I had regarding my new rescue, paid, etc. THEN my dog age something outside and needed to be seen by 2 emergency vets. I paid the deductible and was reimbursed for a small portion. Okay. THEN they decided to raise my rates by almost double because one emergency vet led with ONE of his breeds. He is a rescue that DNA revealed is 48% Bernese and 52% King Charles. Healthy Paws said he would be much larger than I had reported and told me that they do not take DNA results stating that the vet would be the one to determine the breed. What?? My daughter's rescue came back with 8 breeds when a DNA test was done!!! So, a vet can say that a pup has 5% Chihuahua, 10% Lab, and such. NO! I had DNA done to report in good faith. When my vet said he would not even hit 30 pounds, perhaps only 25 (because she is a mindreader) they wouldn't budge at the new price. They put it "under review" so I waited a MONTH and finally just decided it was not worth it because calling a bunch of times, paperwork, resubmitting all of his records was never enough. In the end, it was a big waste of money and time!!!
Insurer: Healthy Paws
By: Betsy Ballard
I've had ASPCA for one of my dogs for…
I've had ASPCA for one of my dogs for 7-8 years now and added our new puppy. It was quick and easy. The price was great and I have faith that she is covered well.
Insurer: ASPCA
By: Paula Bidiman
Did not get the expected amount for…
Did not get the expected amount for Abby and the paper work was so confusing, I am not going to continue the insurance because it was a headache
Insurer: MetLife
By: customer
I applied on June/23 and never got any…
I applied on June/26 , it has been 26 days , I never got any further information or phone calls or mail or email
Insurer: Nationwide
By: Meichen
Arbitrary/excessive premium/rate hikes every year
Arbitrary and excessive premium/rate hikes every year which cause your policy to become three times more expensive after a few years
Insurer: Trupanion
By: Ryan
I submitted for the years for June 2025…
I submitted for the years for June 2025 through June 2026 for over $1.500 of claims and they paid me $25.00 yes Twenty five dollars. They said that rest had PREEXISTING CONDITIONS. I can not believe that I am the ONLY PERSON THAT DIDNT GET THEIR BILLS PAID.
Insurer: Spot
By: Gwen Currie
Thank you for all the vets and the vet techs for all that you do for our furry little family members!
Well I think that this is a great thing that your company is doing because there are a lot of people right now and in the future that are not going to have funds to take their best friend to the vet when they need it. And that's when I will have to go around asking people to borrow money just so I can take her. She is a great dog and really does deserve good treatment because she is always been there for me and my fiance so therefore we want to ensure that we are there for her like she is for us so no matter what she will be taking care of even if I have to stand on the side of the road and hold a sign just so that I can get the money together to get her seen by a veterinarian, that's how much she means to us so I want to thank you all for working with us on prices because vet bills can really really put a hole into your pocket so again you are much appreciated for everything that you do and I thank you from the very bottom of my heart and so does Maya too lol
Insurer: MetLife
By: Casey Gann