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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Jesus was very helpful and made sure…
Jesus was very helpful and made sure all the terms of our new pet policy were clear
Insurer: Nationwide
By: dominique
The best experience
We can not ever express our appreciation and gratitude towards Amanda Mello. She had so much patience towards us and answered each and every one of our questions with ease. Every detail was explained to us perfectly, and we could not have had a better person than Amanda. Our experience was spectacular due to her, and we are forever thankful to her.
Insurer: Fetch
By: Asucena
They responded quickly to our claim
They responded quickly to our claim. Took 2 days. What a great experience .
Insurer: Embrace
By: Ernesto Valdes
The agent explained the coverage well.
The agent explained the coverage very well. He did not pressure me, when he gave me my quote. He was friendly, informative, and knowledgeable.
Insurer: Nationwide
By: cus
Quick responses and reasonable…
Quick responses and reasonable policies. I always recommend them to friends!
Insurer: Embrace
By: Jeannette
Petsbest is the best!
First time dog owner and was skeptical about pet insurance but I have had such a great experience! PetsBest gives great returns and I’ve received my reimbursement in less than 2 weeks every time!
Disappointing Experience – Slow Claims Processing but Fast Premium Increases
Disappointing Experience – Slow Claims Processing but Fast Premium Increases I am extremely frustrated with Spot Pet Insurance. I submitted a claim for my dog’s surgery on February 10, 2025, and nearly a month later, I am still waiting for my reimbursement. I have sent all required medical records multiple times—first through my vet (VCA Natomas Animal Medical Center on March 5) and then directly myself on March 10. Despite this, they keep asking for the same information, dragging out the process unnecessarily. What’s even more infuriating? They had no problem increasing my premium right after I filed a claim, but when it comes to actually paying out the reimbursement, they delay and make things difficult. This company claims to be honest and reliable, but my experience has been the opposite. If you’re considering getting pet insurance, be warned—Spot will take your money quickly but stall when it comes to paying out claims. I will be looking for a more trustworthy provider after this experience. DO BETTER, SPOT!
Insurer: Spot
By: Miranda Wheeler
Great experience all around
I submitted claims for the first time this year forbour tiny yorkie. She developed possible exocrine pancreatic insufficiency and inflammatory bowel disease. This has required several emergency visits to a specialty clinic and a couple admissions as well. Our claims were processed very quickly which may have been partially due to the emergency clinic’s responsiveness in sending chart info along with my bills and payments. I have to commend Embrace for their handling of these claims within the policy parameters. This has been my first experience submitting pet insurance claims and I’m so thankful I went with Embrace, In contrast I have an additional policy on her for the past several years with another insurer who is secondary. They have refused to pick up any of the balance on these claims trying to say this was all preexisting…they are about to be cut loose and a poor review posted.(this is Many Pets) I just want to add that when you are agonizing over your fur baby’s illness and struggles, a warm Embrace is the best thing out there. Thank you Embrace, and USAA where I discovered you!
Insurer: Embrace
By: BEVERLY JARRETT
Fast and informative
The agent was fast and knew the answers to my questions
Insurer: Nationwide
By: Halli