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Pet parents across the U.S. and Canada have left over 217,074 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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First Embrace claim review
My great pyrenee was attacked by two German sheapered on the lose and was bitten by the eye and flank. We took him to emergency who took care of the dog and filed our claim with embrace. That was it! A few weeks later our check was in the mail. Easy and fast.
Insurer: Embrace
By: Christophe
Excellent Care and Coverage
Trupanion takes care of their clients like family. They were there when we needed them and made sure our Annie had the best possible care and coverage. Our claims were handled quickly and correctly. They are wonderful!
Insurer: Trupanion Canada
By: Donna
Excellent Care and Coverage
Trupanion takes care of their clients like family. They were there when we needed them and made sure our Annie had the best possible care and coverage. Our claims were handled quickly and correctly. They are wonderful!
Insurer: Trupanion
By: Donna
Pre-existing conditions
This company provides a 6 week trial coverage with adoption of pets from rescue organizations with a promise to make "a donation" to the organization if you sign on after the trial period. This is a good thing for them. Adopted pets do NOT come with a medical history, so they can claim (and do) that any condition you claim for is pre-existing. We had over $1000.00 in veterinary bills for an older cat we adopted and they would cover absolutely nothing. It is dishonest of them to advertise in a rescue settings! Furthermore, their policies discourage people from adopting rescued animals.
Insurer: Petsecure
By: Freda
Relief from high cost vet bill's.
As our beloved Buddy was getting older, we found out at a regular yearly check-up that he had developed prostate cancer and now must have regular monitored visit's. The insurance really help's with these cost's and make's taking care of him much easier, financially. Will never be without it in the future. Everyone we have spoken to over the phone has been very concerned and caring
Insurer: ASPCA
By: G.
My boy black lab -10 years
We all know pets become part of our family... Words cannot express what I have been through with my boy who had emergency bulge in neck tried neck therapy first then collapsed needed emergency neck surgery. Rushed him back multiple times as he cried in pain and h ended up having undiagnosed cardiac distress. Pets Best is the most amazing insurance anyone could ask for. Payments refunded immediately. Don't go with the ploy of newer in surname companies that are all " talk literally" . Pets best best is amazing and I can't say enough.... My hoy is recovering and resting and will be strong til the end as I have dine everything we could without pets best this would not have been possible . Thanks you
Insurer: Pets Best
By: Tamara
Impressed, pleased and longtime customer
Gabby is 10. I purchased VPI at age 2. She was discovered to be diabetic 4 years ago. The coverage has been wonderful. Along the way, she had an ACL tear repaired and a mast cell tumor removed. By having VPI coverage, the vet medical expenses these past 4 years has been covered at an amazingly high level. In one circumstance, I was somewhat disappointed by the covered level repayment. I called to inquire hoping to better understand the claim limitation. Much to my surprise the customer claims rep took the time to further drill down into the case history. Once she heard more of the history, she offered me an opportunity to resubmit the claim. To my surprise my reimbursement increased from $25 to $450. I was extremely pleased by her willingness to help. Frankly, she could have explained it as $25 is all we pay.... Just in the past 18 months, I have received approximately $3600 in reimbursements. I am happy to recommend VPI to friends and pet enthusiast every chance I get. It has made my pet's medical care much more affordable, as well as limiting any hesitancy toward the best treatment plans for her.
Insurer: Nationwide
By: Bob
Lifesaver
Jewel was sick and required x-Ray and urine test which cost over $400. In addition my dog required a follow up test costing extra expense. Embrace insurance paid and processed my claim and was reimbursed in a short amount of time without hassle.
Insurer: Embrace
By: James
Trupanion is # 1
I've been with Trupanion for about six months now. I have a beautiful English Creame Golden Retriever named Emma who is a 1 1/2 yrs. old. About six months ago I took Emma to my vet, Dr. B, for a wellness visit. I had been with this other insurance company at the time when Dr. B asked me how I liked them. To be honest, I had never had to use them, so I asked him if he had heard of them. Although Dr. B didn't say anything bad about them, he didn't say anything nice about them either, which led me to asking him who would he recommend. Within the next ten minutes or so he went over all the pros and cons about the top 5 insurance companies and to my surprise mine was not one of them. He told me all about Trupanion and even had a video presentation explaining all the reasons why I should go with them. Now to be honest, I was a little skeptical thinking he must be affiliated with them in some way, when to my surprise he said, Trupanion will give you the first month for free and if I didn't like them I could cancel, no questions asked. Exactly one week later Emma has a Urinary tract infection. I took Emma to Dr. B who told me she was covered for 90% of the total bill, almost $800. He filled out all the paperwork, submitted it to Trupanion and in 10 minutes they approved the claim. I was floored. I hadn't even paid them do to the free month, so I was already ahead. Now I decided to compare the other company I had signed up with so I called and asked them a hypothetical. I said if my dog had a urinary tract infection would she be covered and If so for how much. The woman said when I submitted the claim they have to determine how much they believe the claim to be worth. In other words, they don't go by what the vet submits they go by what they believed it should cost. Wow! When Dr. B submitted the claim it was approved in less than 10 minutes and nothing but the 10% and my deductible were due. Nothing else out of pocket as Trupanion sent Dr. B 90% of what he submitted. This past week I took Emma in because she was limping. Dr. B took ex-rays and it showed possible elbow dysplasia, after sending them out for another opinion. I paid $350.00 and Dr. submitted it to Trupanion. Today when I got home there was a check for $160.00 from them because Trupanion accepted the claim. I can't believe how great they are. I love my dog and with Dr. B and of course Trupanion I no that Emma is in great hands. Dr. B is the best vet in Las Vegas, and Trupanion is the best insurance
Insurer: Trupanion Canada
By: Ron
Trupanion is # 1
I've been with Trupanion for about six months now. I have a beautiful English Creame Golden Retriever named Emma who is a 1 1/2 yrs. old. About six months ago I took Emma to my vet, Dr. B, for a wellness visit. I had been with this other insurance company at the time when Dr. B asked me how I liked them. To be honest, I had never had to use them, so I asked him if he had heard of them. Although Dr. B didn't say anything bad about them, he didn't say anything nice about them either, which led me to asking him who would he recommend. Within the next ten minutes or so he went over all the pros and cons about the top 5 insurance companies and to my surprise mine was not one of them. He told me all about Trupanion and even had a video presentation explaining all the reasons why I should go with them. Now to be honest, I was a little skeptical thinking he must be affiliated with them in some way, when to my surprise he said, Trupanion will give you the first month for free and if I didn't like them I could cancel, no questions asked. Exactly one week later Emma has a Urinary tract infection. I took Emma to Dr. B who told me she was covered for 90% of the total bill, almost $800. He filled out all the paperwork, submitted it to Trupanion and in 10 minutes they approved the claim. I was floored. I hadn't even paid them do to the free month, so I was already ahead. Now I decided to compare the other company I had signed up with so I called and asked them a hypothetical. I said if my dog had a urinary tract infection would she be covered and If so for how much. The woman said when I submitted the claim they have to determine how much they believe the claim to be worth. In other words, they don't go by what the vet submits they go by what they believed it should cost. Wow! When Dr. B submitted the claim it was approved in less than 10 minutes and nothing but the 10% and my deductible were due. Nothing else out of pocket as Trupanion sent Dr. B 90% of what he submitted. This past week I took Emma in because she was limping. Dr. B took ex-rays and it showed possible elbow dysplasia, after sending them out for another opinion. I paid $350.00 and Dr. submitted it to Trupanion. Today when I got home there was a check for $160.00 from them because Trupanion accepted the claim. I can't believe how great they are. I love my dog and with Dr. B and of course Trupanion I no that Emma is in great hands. Dr. B is the best vet in Las Vegas, and Trupanion is the best insurance
Insurer: Trupanion
By: Ron