217,249+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 217,249 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Review of exclusions
I disputed an earlier exclusion to my dog's insurance and Embrace immediately removed that exclusion because it was unfair. Based on accurate information from my vet, the exclusion was immediately taken off the list. Excellent service and shows they are not in this strictly for the money.
Insurer: Embrace
By: Donah
Very supportive
I found the whole team very supportive during the claim process. My pet's issue could have been so much more serious than what it turned out to be. I was a little stunned by my pet's ordeal. I could not remember how to file my claim, and the agent was really kind and took everything over the phone and started my claim. They kept me advised of the status of the claim. The claim was processed in less than 2 weeks. I had trouble reading the claim summary, and again the team was very patient and understanding in helping me understand the claim summary. So with their help, I only had to worry about caring for my pet, and getting my little one healthy again. Thank you all!
Insurer: Trupanion Canada
By: Lynn
Very supportive
I found the whole team very supportive during the claim process. My pet's issue could have been so much more serious than what it turned out to be. I was a little stunned by my pet's ordeal. I could not remember how to file my claim, and the agent was really kind and took everything over the phone and started my claim. They kept me advised of the status of the claim. The claim was processed in less than 2 weeks. I had trouble reading the claim summary, and again the team was very patient and understanding in helping me understand the claim summary. So with their help, I only had to worry about caring for my pet, and getting my little one healthy again. Thank you all!
Insurer: Trupanion
By: Lynn
Emergency claim
Our mini Dachshund became very sick very quickly and we had to take her to the emergency vet where she had tests done and was held over night and given medication. ASPCA Pet insurance makes filing claims so simple. I was able to submit it right away and was very pleased with the amount we were reimbursed for this very high vet bill!
Insurer: ASPCA
By: Angela
Very fast claim processing
Thank you for the great customer service in processing my pet's claim so quickly. I am very appreciative of this aspect of any company I am a customer of. Thank you
Insurer: Embrace
By: Robin
A good investment for our "Baby"
When we took our GS, Breanna, for a well check our vet suspected hypothyroidism and wanted to do blood work. We were having another procedure done at a later date and the vet suggested having the blood drawn for the thyroid at that time. Fortunately, the results showed it was low, but not enough to warrant medication. Breanna later had a nail infection and was seen for that. The medication was very expensive, but again, fortunately, it was covered. She is doing OK now. We received our reimbursement from Embrace in a very timely manner. Staff is very courteous and helpful with any questions. Thank you Embrace.PS Do you have insurance coverage for senior citizens?? LOL
Insurer: Embrace
By: Carol
Great!
Our dog was attacked by two other dogs and required extensive surgery. Our ASPCA Insurance covered all of her medical expenses, over $2,000. We were extremely pleased with the coverage. They also called to see how she was feeling after the attack. Two thumbs up.
Insurer: ASPCA
By: Gabriela
Fast and Efficient
Our claims were processed so quickly with the refund to us in less than a week. With all the skin issues our poor little mutt is having it is nice to have a company that understands the urgency to get our claims processed. At this point as we put out so much money it's nice to receive some through our trupanion claims.
Insurer: Trupanion Canada
By: Myranda
Fast and Efficient
Our claims were processed so quickly with the refund to us in less than a week. With all the skin issues our poor little mutt is having it is nice to have a company that understands the urgency to get our claims processed. At this point as we put out so much money it's nice to receive some through our trupanion claims.
Insurer: Trupanion
By: Myranda
Fast, easy and exactly as described upon start-up!
Our 6 mo. old puppy Super Grover ( Shephard/ Great Pyr.) took advantage of a chaotic situation and got into the trash on Thanksgiving. He grabbed a ball of tinfoil (a split second is all it took) and swallowed it before we could remove it from his mouth. We were away with family in Maine called the emergency vet on call at home. They walked us through all the signs and symptoms of distress we should look for. He was passing it for a few days until Sunday at 4am. He began vomiting and a good amount of tinfoil was expelled. At this point we rushed him to an emergency vet in Maine to see if he was stable enough to get home. He was and we were able to bring him home to our go to emergency hospital in MA. They were able to do X-ray's Bloodwork and clear Grover with specific discharge instructions. During this time the hospital was able to help us begin a claim and start the process. We were pre-approved and the hospital submitted the final paperwork necessary. We received a confirmation email the next day and a claim check within a week. We were skeptical of pet insurance in the past but after having a dog in the past with many medical issues, We felt it would be worth it to try. When we adopted Grover he came with a one month free trial. After some deliberation we decided it would be worth it to try. We very happy with that decision and could not be happier with the service we have recieved so far. We have spoken to customer service representatives on a few occasions who have been professional and curtious. We would highly recommend this company to anyone with an animal.
Insurer: Trupanion Canada
By: Deanne