209,470+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 209,470 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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As Usual, Great Service
I've written several reviews and once again wanted to say how happy I am with Embrace Insurance. They review claims in a timely manner and are very fair when paying claims. I love the Wellness rewards too --- it's a no brainer if you see your vet at least once a year for an annual exam. The cost is more than made up for!
Insurer: Embrace
By: Laura
Good investment!
I've been completely pleased with my pet insurance. The claims are easily completed, the payment is prompt. My two cats are important to me, as is my own peace of mind.
Insurer: ASPCA
By: Ann
Horrible first claim experience.
I brought my dog in because she was having bloody diarrhea. Upon exam, they found out that she had accidentally eaten something that was causing her discomfort. Upon reviewing the stool sample, it came back positive for a parasite. I was comfortable knowing we had Trupanion however I was disappointed to find out my claim would not be covered and our payment would have to be out of pocket because it was still in the 30 day grace period. This was on March 13th and my grace period ended on March 14th. Seriously??? Aren't you supposed to be there for me when my dog is ill? If I would have waited one more day to take her in good lord knows what could have happened to her. You can count on me fighting this claim and debating the continued use of your services in the future. Thanks for nothing.
Insurer: Trupanion Canada
By: Lindsay
Pleasant people to ask inquiries.
The only issue I have had is fax was not submitted therefore it took longer time for payout.
Insurer: Trupanion Canada
By: Barbara
Pleasant people to ask inquiries.
The only issue I have had is fax was not submitted therefore it took longer time for payout.
Insurer: Trupanion
By: Barbara
Fantastic Excellent Helpful
They are great. They review the claims quickly and get your refund to you very quickly also. Extremely courteous and helpful when you call them. We are very pleased with Trupanion. So glad we have them!!!!
Insurer: Trupanion Canada
By: Karen
Fantastic Excellent Helpful
They are great. They review the claims quickly and get your refund to you very quickly also. Extremely courteous and helpful when you call them. We are very pleased with Trupanion. So glad we have them!!!!
Insurer: Trupanion
By: Karen
Excellent
Claims were submitted on-line by the vet office and were processed almost immediately.
Insurer: Trupanion Canada
By: Jackie
Excellent
Claims were submitted on-line by the vet office and were processed almost immediately.
Insurer: Trupanion
By: Jackie
Update to Prior Review
I previously posted a review saying how impressed I'd been with Embrace and this trend has continued. My dog needed a liver panel follow-up ($180) and I had notice of full reimbursement (less the policy's deductible)less than one week after the vet appointment and before I'd even received test results. Amazing!
Insurer: Embrace
By: Kyle