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Pet parents across the U.S. and Canada have left over 216,087 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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I'm so glad that I have pet insurance from Pet's B
The many, many times that I have brought my dog to the vet, for simple check-ups or major surgeries, and ask for reimbursement from Pet's Best Insurance, I am truly grateful for the ease in filling out the simple form and the expediency in which I receive the money.
Insurer: Pets Best
By: Suzanne
Healthy Paws is a Life Saver
Bella had always extremely healthy, but we had insurance just in case. But in the last eight months we've had two scares. She was diagnosed first with malignant tumor on her foot and then two Mast cell tumors. In both instances, she had surgery and on both occasions, Healthy Paws was there for us. Everyone we spoke to was so friendly. Claims were handle quickly and I think fairly. I really can't say anything better about an insurance company. I recommend them to all our doggie friends.
Insurer: Healthy Paws
By: Dan
Trupanion - Insurance Worth Having
My experience with Trupanion has been nothing but positive. Claims are easy to file, settlement is prompt, and never a hassle. Of course I was hoping to never have to make a claim but having the coverage has sure softened the blow of dealing with my sick dog.I recommend Trupanion without hesitation.
Insurer: Trupanion Canada
By: Art
Trupanion - Insurance Worth Having
My experience with Trupanion has been nothing but positive. Claims are easy to file, settlement is prompt, and never a hassle. Of course I was hoping to never have to make a claim but having the coverage has sure softened the blow of dealing with my sick dog.I recommend Trupanion without hesitation.
Insurer: Trupanion
By: Art
Never Had A Problem...Until Now
On September 28, 2015, I submitted a claim for my rescued Torti-Point Siamese, Semi, who had begun to develop lesions on her face, around her eyes and between her paw pads. Included were comprehensive notes, including a bill for bloodwork, cytology and a punch biopsy to rule out lupus,other auto-immune diseases and cancer. The total bill was for $292.00. Semi's $100.00 deductible had already been met. I should note that on all previous claims, I had also submitted vet records along with invoices. After countless calls, I was told that vet records dating back 18 months were required. I explained that the only vet records not submitted were those for dental surgery in February, 2014, when I first adopted her, since I knew that PetsBest did not cover dental procedures. I was told these,too,were required and that my vet would be contacted for all records. Fast forward to today, October 12, 2015. Again, no response from PetsBest. When I called, I was told that my hospital had not forwarded Semi's records. While I was on the phone with Geraldine, a representative, I called my vet and was told that not only had they submitted all requested records, but had a verification that the fax to PetsBest had been sent. Geraldine said there had been no records received. Again, while on the phone with Geraldine, I asked my vet to once more fax the records, this time to Geraldine's fax line, which they did while both she and I were on the phone. The records did get to Geraldine this time around. Now, I'll wait to see what new roadblocks PetsBest will set up to avoid paying for this very modest bill. If I had been asked to rate PetsBest before this experience, I would have rated it highly and, in fact, gave it a positive review for its handling of bills incurred when my Siamese, Jasmine, became ill with FIP nearly two years ago and ultimately had to be euthanized. I have, in fact, recommended this company to friends and acquaintances and know, for a fact, that they have insured their pets. Based on the ineptitude and bureaucratic hoops I had to jump through this time around, I would hesitate before recommending this company. While I understand that records are needed for claims involving a new pet to insure that there are no pre-existing conditions, a pet who has submitted both claims and records for prior issues should not have to have so many roadblocks erected before the claim is resolved. And if a representative does respond to this review
Insurer: Pets Best
By: Judith
Easy and awesome claiming process
TruPanion is the best pet insurance company out there. With unlimited coverage, many coverage options to choose from and easy claiming process. I claimed twice so far: indirect and direct billing. Direct billing is done automatically through my vet. Indirect billing is you have to pay up front, send in the paper work online, then the reimburse is deposited directly into my bank account. They are also an honest company, my monthly payment went down when I moved to a different area in the city.I would recommend this company to all the pet lover out there.
Insurer: Trupanion Canada
By: Sam
Easy and awesome claiming process
TruPanion is the best pet insurance company out there. With unlimited coverage, many coverage options to choose from and easy claiming process. I claimed twice so far: indirect and direct billing. Direct billing is done automatically through my vet. Indirect billing is you have to pay up front, send in the paper work online, then the reimburse is deposited directly into my bank account. They are also an honest company, my monthly payment went down when I moved to a different area in the city.I would recommend this company to all the pet lover out there.
Insurer: Trupanion
By: Sam
I WAS VERY VERY SATISFIED
MY PET (ZIMMIE) WAS VERY SICK.HE IS OK NOW.THE SERVICE I RECEIVED FROM ASPA INS. WAS A WONDERFUL EXPERIENCE.EVERYONEWAS VERY HELPFUL. I WAS VERY SATISFIED WITH THE CLAIM AMOUNT PAID AND THE QUICK SERVICE-EVERYTHING WEAS FULLY EXPLAINED AND THE STAFF WERE ALL VERY HELPFUL AND PLEASANT- I RECOMMED YOU TO ANYONE I CAN
Insurer: ASPCA
By: KAREN
Pleasantly suprised
Everyting about Embrace is great so far. Very easy to complete the forms. Turn around time for reimbursement is better then expected. Love the email notification when the claim is received/processed. Just got the notifcation that my policy expires and it will be renewed if I do nothing. Great - I like doing nothing ☺
Insurer: Embrace
By: Sylvia
Great
My senior cat fell ill and it turned out to be diabetes. My claim was submitted at the vets office and I had a cheque in 3 days. Quick and easy and no stress on my end worrying about the cost to help my baby.
Insurer: Trupanion Canada
By: Chelsea