219,034+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 219,034 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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New Customer
I had signed up my puppy for insurance with Embrace - within 4 months we had 2 unfortunate medical emergencies and the claims were submitted to Embrace - within 3 weeks after the claim I had a reimbursement check in my hand. No questions asked even though her diagnosis is still an Unknown. Highly Recommend this Insurance Company!!
Insurer: Embrace
By: Rebecca
Absolutely the best!
We took out our policy when our King Charles Cavalier was 13 wks old. She is now 6 yrs old and has been diagnosed with multiple medical conditions common to the breed. She has had extensive testing, two surgeries and is on life long medication. Every single time I have submitted a claim it has been paid within just a few days! On the occasions that I have had to call Trupanion my questions have always been answered with utmost professionalism, but even better has been the degree of concern they have shown for making sure my sweet girl gets the best care, They are 100% the very best! Thanks you Trupanion for being such a wonderful company!
Insurer: Trupanion Canada
By: Beth
Absolutely the best!
We took out our policy when our King Charles Cavalier was 13 wks old. She is now 6 yrs old and has been diagnosed with multiple medical conditions common to the breed. She has had extensive testing, two surgeries and is on life long medication. Every single time I have submitted a claim it has been paid within just a few days! On the occasions that I have had to call Trupanion my questions have always been answered with utmost professionalism, but even better has been the degree of concern they have shown for making sure my sweet girl gets the best care, They are 100% the very best! Thanks you Trupanion for being such a wonderful company!
Insurer: Trupanion
By: Beth
Excellent customer service
Figo has provided excellent service with an easy to submit claims process, timely communication, and quick reimbursement. All representatives that I've communicated with by e-mail and by telephone have been professional, courteous, and seem to genuinely care about the health of our dog. And they've even sent her get well cards! I realize it's part of their routine process, but that attention to detail with a human touch is much appreciated.
Insurer: Figo
By: Marla Schwarber
DONT WASTE YOUR MONEY
This company is an absolute joke. I was with them for almost two years, and finally had to make a (perfectly legitimate) claim. They refused it, but oh, it only took me about 6 weeks and probably a half a dozen phone calls to find out. Do not waste your money, I spent more then $2000 on this joke of a "business". I am in customer service and if I EVER treated my clients this way, Id be fired.
Insurer: Petsecure
By: Lisa
Embrace was there when we needed them!
Our 3 year old German Shepherd had gotten into a trash can of feminine products which resulted in 3 intestinal blockages and a need for emergency insurance. What a relief to know I had Embrace pet insurance. We have covered our Shepherd since we first got him at 8 weeks old and I am so thankful we kept the insurance. The vet bill for the surgery alone was over 3 thousand and it made what could have been a financial strain less stressful.
Insurer: Embrace
By: Lisa
Amazing experience
I have had a truly wonderful experience with Petsecure so far! My kitten had to go to the emergency vet because he had swallowed part of his toy and they were very helpful - processed my claim quickly and with no hassle. Whenever I have called in to speak to anyone on the phone they have always been super helpful and showed a genuine interest in my cat. Would definitely recommend them!!
Insurer: Petsecure
By: c.
Satisfied customer
My westie is 7 years old. I haven't (thankfully) used the insurance much because she's been in overall good health. However, she recently developed a sinus infection and needed various tests, prednisone and antibiotic. My policy covered as stated. I had a $100 deductible and 80% of everything else was reimbursed. The website is easy to navigate making it possibe to either file a claim online or print out a claim form. Reimbursement was fairly quick
Insurer: ASPCA
By: Dona
Covered way more than I thought they would!
Our 16mo old pup had surgey for angular limb deformity and Pets Best has covered so much more than we had expeted, including physical therapy! Very happy we chose this company!
Insurer: Pets Best
By: Sandie
Great service
I have Embrace insurance on all three of my pets, 2 cats and a dog. My cat, Sunshine, stopped eating and eliminating. After x rays and ultrasound, blood work and urine analysis, she turned out not to have any tumors or obstructions, but a very stubborn bladder infection. Not only did Embrace pay the 80% promised for her diagnostics, but gave me a Healthy Pet discount so that my deductable was only $50 instead of $200. Each year my cat is healthy and doesn't need a claim reduces my deductible by $50. I think it is a nice way to reward pet owners.
Insurer: Embrace
By: Karen