209,556+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 209,556 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Couldn't be happier
My lab puppy has had to have 2 surgeries this year, first on her shoulder then on her elbow. I am so thankful that I got Trupanion insurance for her. Going through the claim process and being able to easily talk to someone on the phone has been great. I don't know what I would have done without Trupanion.
Insurer: Trupanion Canada
By: Heidi
Couldn't be happier
My lab puppy has had to have 2 surgeries this year, first on her shoulder then on her elbow. I am so thankful that I got Trupanion insurance for her. Going through the claim process and being able to easily talk to someone on the phone has been great. I don't know what I would have done without Trupanion.
Insurer: Trupanion
By: Heidi
Disappointed
I have always been very pleased with Pets Best. However, an over 200% increase in premium this year seems a little excessive when every prior year it was increased 10-20% (premium increased from $70 to over $181). And there was no notification of this until after my pet turned 14 so she can't be insured anywhere else. I used to tell everyone with pets about how good this company was - sorry I won't be able to continue doing that any longer.
Insurer: Pets Best
By: K
Fast, Great Service
My dog had to go to the emergency for severe diarrhea with blood and major dehydration (as we found out). He had to stay overnight and after the whole ordeal his bill came out to over $1400. Just for diarrhea!! Healthy Paws paid me over $1100 of that back (they took off the $100 deductible, examination fee, and they took take of 90% of the rest of the bill). I was calm during the whole incident because I new I was covered by Healthy Paws. I would never have another pet with out insurance. I had to pay over $3,000 (before insurance) for pneumonia when I first got my pet and never again!
Insurer: Healthy Paws
By: Norma
All representatives were very helpful.
Your service is wonderful...My one question is when you bring an obviously sick pet to the veterinarian, why is the exam to determine what is wrong with your pet not covered. I was not bringing our pet in for a wellness visit.
Insurer: Trupanion Canada
By: Ronni
All representatives were very helpful.
Your service is wonderful...My one question is when you bring an obviously sick pet to the veterinarian, why is the exam to determine what is wrong with your pet not covered. I was not bringing our pet in for a wellness visit.
Insurer: Trupanion
By: Ronni
Quick and accurate response
I finally decided to buy insurance for my dogs and wasn't sure how it would work. My 8 month old puppy wouldn't stand up the night before I was leaving for vacation and my vet was closed. I had to take her to the ER for an exam and, it turned out, an enema. The bill was about $190.00. I submitted the claim on a Wednesday, had a response on Saturday and received my check the following Thursday. Excellent service!
Insurer: Pets Best
By: Cheryl
Great Service for my Pooch
Again, Trupanion are excellent. Once my pup was diagnosed with bilateral hip dysplasia they have been excellent and extremely timely with any questions I have and about processing my claim. It has been about 5 months know that we have been claiming his medications and if I fax or email it through, I usually get a reply within 24-48 hours. Most of the amounts are covered and the cheque appears within a week of the email. This has definitely been a good expenditure form our part, and I would highly recommend Trupanion to anyone looking for pet insurance.
Insurer: Trupanion Canada
By: Del
Great Service for my Pooch
Again, Trupanion are excellent. Once my pup was diagnosed with bilateral hip dysplasia they have been excellent and extremely timely with any questions I have and about processing my claim. It has been about 5 months know that we have been claiming his medications and if I fax or email it through, I usually get a reply within 24-48 hours. Most of the amounts are covered and the cheque appears within a week of the email. This has definitely been a good expenditure form our part, and I would highly recommend Trupanion to anyone looking for pet insurance.
Insurer: Trupanion
By: Del
Torn acl
This is my third claim with trupanion. I am impressed with the speed of the claim, I received my funds within 2 weeks of My dog having surgery. Call centre is also very helpful and able to answer questions, I was kept informed of status via email so I never had to worry if I would actually be paid or when. I would never be without pet insurance now. It such a good feeling to not have to worry about the cost of your pets care, and to give them the medical care they need when they need it not when you can afford it.
Insurer: Trupanion Canada
By: Cheryl