With a growing range of cat and dog insurance policies on the market, it can be hard to find the best pet insurance to suit your individual needs and budget.
We enable pet owners to share their experiences of some of the leading pet insurance providers, so as well as being able to compare the best pet insurance plans available based on cost, levels of coverage, exclusions and deductibles, you can read thousands of pet insurance reviews from other owners across the U.S. and Canada.
Our helpful pet insurance reviews can help ensure you find a policy that’s right for you.
out of 10
Slow reimbursement if you get it at all. Wait on hold 45 mins average
Very poor often find a reason not to reimburse. Then told me my vet wasn’t sending the info. Then said they got it. The. Said it would be 10 days. Then said it was for a different date then whatmy claim was Usually am o hold 45 mins to talk to someone. I am still trying to get reimbursed for may 12 bills
Very nice staff and ease of filing claims. Zero transparency in denial of claim, and no appeal process.
They take the payments happily, and provide no service .. all with a smile.
Time to switch to Nation Wide that my last dog had ... zero issues.
I am so happy I chose healthy paws pet insurance a few years ago. I am a vet tech so I know how expensive emergencies can get so that’s why I did my research and found healthy paws. Having this insurance I can feel secure about getting the best care for both of my dogs. Although I always hope not to have to use it, recently my dog had some eye issues and had to have an expensive eye procedure done, I didn’t even hesitate to get it done ASAP because I knew my insurance would look into my claim quickly and reimburse me for the covered items at the 80% rate I signed up with. I can’t imagine not having it because there’s no way I could afford that necessary expensive eye procedure my dog needed. There have been several times I’ve needed my insurance over the past few years for both my dogs and I am so happy I chose this insurance. Their plans are reasonably priced, they respond quickly to your claims and they have excellent customer service, even checking in on my dog to see how he was doing after his procedure. This is the best insurance and I wouldn’t choose anyone else over them.
Healthy Paws covered a major surgery in a timely manner
Our 9 year old German Shepherd, George, went through a major surgery to remove a mass in his chest. The total cost was about $15,000. Aside from a few very minor items that were clearly outside the scope of our policy, Healthy Paws covered its 80% share of the costs without question and without delay. Not having to worry as much about the financial side of things made the whole experience so much more manageable for us.
Recommended by my veterinarian and so happy with this insurance! Reasonable prices, easy to claim AND always easy to get a hold of them (they also have an app!). I now recommend this to everyone I know with a pet!
We took this insurance out on our St Bernard when she was a pup not knowing the future problems she could have . In the last 4 months she’s been diagnosed by a dermatologist with a rare nasal arteritis and then 2weeks ago she had 2 seizures. Because we took out this insurance we can have her referred to the proper specialists that can diagnose and help her get back to health. We are very thankful and appreciate how easy it it to submit our claims and be reimbursed. Takes a lot of the stress out of difficult times .
I've recently had to take advantage of my Healthy Paws policy for my English Bulldog who tore his ACL and had to get TPLO surgery. Healthy Paws' claims services was so stress-free - all I had to do with submit the vet invoice on their site, then got the coverage amount in my bank within 10 days. They were clear on what's covered (surgery, medication, rehabilitation) and what wasn't (ie. normal vet check up's, herbal/supplements), but it's all fair. And a rep from Healthy Paws checked in a week after Uni's surgery to ask how he was doing. Healthy Paws' monthly payments could be a little high (esp for a Eng Bulldog in a pricey urban city), but end of the day, if you ever need to actually have insurance kick in, you'll want an insurance company that's known to be a good partner. Would recommend!
I've had this policy for 2 years paid in over 1,000 and my very first claim for double ear infections they denied it because when she was a puppy she had a belly rash and said that's a pre-existing medical issue! They said allergy related even though my vet never stated it was allergy related. I am appealing it now and the vet is backing me. I do NOT recommend Trupanion.
My dog required surgery to remove a growth towards the end of last year. Not only did Healthy Paws quickly review my claim and reimburse me, but a member of their team emailed me a few days later to check in to see how he was doing after surgery. I thought that was so incredibly nice and above and beyond anything I’ve ever experienced from my own doctor or health insurance. If you are looking for health insurance for your pet, I would highly recommend Healthy Paws!