216,496+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 216,496 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Excellent Company
I switched to Embrace after having been with another company for a few months and the difference is like night and day. Besides the ability to customize your plan the customer service is outstanding. They have answered every question I've had clearly and were great in explaining my coverage and why certain things weren't covered (unlike the last company I was with). They are super helpful and nice and I appreciate the follow up that they do. You can tell these folks love what they do and love the pets they are taking care of. I wish I'd signed up with them earlier
Insurer: Embrace
By: ALS
Very helpful and supportive, and they pay!!
My dog fell down an embankment with my daughter in tow and ended up tearing her cruciate ligament and needed TPLO surgery. I have heard these surgeries are not usually covered by insurance companies and I thought I was really going to be disappointed but to my very appreciative relief they paid the majority of the bill! I'm so happy, I really didn't know how I was going to pay for the surgery Chloe needed. Thank you ASPCA!!
Insurer: ASPCA
By: Diana
beware....
Beware if you are deciding to go with insurance! I will re-post my outcome on but wanted to give anyone a heads up that they may be a scam company. Prior to enrolling my dog in this insurance plan this past June I felt that I had a good insurance on my side in case anything happened to my little dog. Well, Right now i am very disappointed in this company and it appears that they are dragging their feet and desperately trying to find a reason to not pay out the claim. I am giving them to the Jan 2 (next direct debit date) to see if they are reputable and I will l keep you posted but today I was on the phone with them "confirming their questions" even though they somehow did find it in their records after I very bluntly pointed out that I have given them everything thing they have requested but the representative stated they needed to "make sure of the dates and times on the receipts". A stall tactic in my opinion. And I let her know that they do not have my permission to charge my account for the next month and she told me that with holidays it most likely will not be decided upon by then even though they have had a month or longer to date! If you are considering enrolling you may want to wait until Jan 2nd.
Insurer: Trupanion
By: Paula Schofield
44% rate increase
something has changed with Trupanion. they are denying claims for ridiculous reasons (apparently having an ear infection 2.5 years afrer having another ear infection is pre-existing as if you could never get another one, SMH). Now a 44% rate increase
Insurer: Trupanion Canada
By: Laura
44% rate increase
something has changed with Trupanion. they are denying claims for ridiculous reasons (apparently having an ear infection 2.5 years afrer having another ear infection is pre-existing as if you could never get another one, SMH). Now a 44% rate increase
Insurer: Trupanion
By: Laura
Dependable great service
I'm always thankful that we have a great pet insurance plan in case anything ever happens to our dog. They make the claim process very efficient and easy to use. I only have great praise for the plan and the team behind it.
Insurer: ASPCA
By: Julie
easy claim
very happy with everything fast response to paper great letting me know what going on payment fast and easy
Insurer: Trupanion Canada
By: michael
easy claim
very happy with everything fast response to paper great letting me know what going on payment fast and easy
Insurer: Trupanion
By: michael
Excellent service!
I was very thankful to have the emergency services available when my cat accidentally ingested stuffing from an old chair. Because it looked like yellowed milkweed and had seeds, I was concerned that it would cause a blockage from the stuffing and/or poisoning from the seeds. Of course, the cat is worth the cost, and I was thankful I happened to have the desired amount, but it was wonderful to have Pet's Best reimburse me for 70% of the cost (met deductible for other 10%), and to have it sent directly to my checking account. I had a question before submitting my claim, and had an online chat with Yeraldin, who was most helpful and encouraging. Thanks for everything!
Insurer: Pets Best
By: D
Amazing Company, Great Customer Svc
Our experience has been nothing but amazing. We signed up for insurance as a just in case and it turned out being a life saver for me financially and in all honesty my Boxer Riley. She's developed some stomach issues that have had us in the vet's office endlessly. Having a policy for under a year we were nervous about reimbursement, but Healthy Paws has been great and has paid every single dime they say they will cover, no questions asked. One of the customer service reps even reached out just to check on how she's doing! I've had nothing but the best experience with them in all aspects. If you're on the fence about whether or not to have pet insurance, we highly recommend it, cause you never know and with our circumstance, our boxer is under 2 years old and her vet bills are in the ten thousand dollar range for issues beyond everyday care. Young or old, I would recommend pet insurance, and I would definitely recommend Healthy Paws.
Insurer: Healthy Paws
By: Joe