209,697+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 209,697 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Impeccable, honest and friendly service
I never thought I would ever write a positive, glowing review of an insurance company. But, Trupanion, much to their credit, is not typical of others in their industry. Now, any insurance firm is in business to make a profit and -- understandably -- wishes to retain as much of their clients' premium paying investment as possible. No argument there. However, some firms employ less than altogether ethical methods of hanging onto their funds. Trupanion is different. From the outset, we were treated in a fair, friendly and caring manner. Communication, established within minutes of claim filing, was frequent, warm and efficient. Claim settlement was very quick and just as contracted. Our experience with Trupanion was so good that I sometimes wonder if the company is actually the home-based enterprise of a philanthropic pet lover rather than a profit hungry business person. I recommend Trupanion highly and hope this endorsement will help them recruit more clients. Trupanion deserves to prosper!
Insurer: Trupanion Canada
By: Craig
Impeccable, honest and friendly service
I never thought I would ever write a positive, glowing review of an insurance company. But, Trupanion, much to their credit, is not typical of others in their industry. Now, any insurance firm is in business to make a profit and -- understandably -- wishes to retain as much of their clients' premium paying investment as possible. No argument there. However, some firms employ less than altogether ethical methods of hanging onto their funds. Trupanion is different. From the outset, we were treated in a fair, friendly and caring manner. Communication, established within minutes of claim filing, was frequent, warm and efficient. Claim settlement was very quick and just as contracted. Our experience with Trupanion was so good that I sometimes wonder if the company is actually the home-based enterprise of a philanthropic pet lover rather than a profit hungry business person. I recommend Trupanion highly and hope this endorsement will help them recruit more clients. Trupanion deserves to prosper!
Insurer: Trupanion
By: Craig
Great Customer Service
As always, I have received great customer service from another Embrace claims representative. This time it is Sam Adkins. He took care of a problem with efficiency and expedience. I always appreciate how Embrace representatives are very helpful and get the job done in no time at all! Thanks again for a great "Embrace experience"! Sincerely, J. K. Fort
Insurer: Embrace
By: J.
Extremely satisfied
Very happy with service and turnaround time on payments.
Insurer: Trupanion Canada
By: Elyse
Extremely satisfied
Very happy with service and turnaround time on payments.
Insurer: Trupanion
By: Elyse
highly disappoonted
Paid premiums for almost a decade. Never made a claim then one day we did. and they told us that we were not covered, we got screwed over even after paying in over $7000 in premiums .I am just going to put the money in an account and if its needed its there. hopefully we will not need it.
Insurer: Petsecure
By: lincoln
Great service as usual
Trupanion is so user-friendly and customer service oriented. Whether I deal with them online or over the phone, I have always been given excellent service.
Insurer: Trupanion Canada
By: Gina
Great service as usual
Trupanion is so user-friendly and customer service oriented. Whether I deal with them online or over the phone, I have always been given excellent service.
Insurer: Trupanion
By: Gina
crutiate tears!!!
My dog needed quite major surgery on both crutiate ligaments. I would not be able to afford it with out insurance. She is only 4 years old and I am so thankful.
Insurer: Pets Best
By: janice
Don't Waste Your Money
Take the money you would put into this company and save it. Every time I've needed something in the past for my other dog, "it's not covered." We have a seven month old puppy that's going to die because they won't cover a liver shunt before a 12 month waiting period is up. I'll figure out a way to pay for this very expensive surgery, but in spite of the years of paying Pets Best insurance every month, it will be without their help. I cancelled my policy.
Insurer: Pets Best
By: Carol