209,630+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 209,630 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.

209,630 total


Most selected providers in "March, 2026"

This chart shows the distribution of the most selected pet insurance providers in March, 2026.

Providers with highest rating

Embrace

19,735 reviews

4.9
Healthy Paws

11,015 reviews

4.9
Fetch

5,290 reviews

4.9
Trupanion

55,032 reviews

4.9
Pets Best

8,866 reviews

4.9

Category with most reviews

This chart shows the distribution of review categories.

July 27, 2014

Absolutely the best service!

I have had several claims with my new pup and with each one Trupanion has come through with a timely response time. They specify what is covered, how much, and when the check is mailed. Could not ask for more.

Insurer: Trupanion Canada

By: Lynlee

Useful
July 27, 2014

Absolutely the best service!

I have had several claims with my new pup and with each one Trupanion has come through with a timely response time. They specify what is covered, how much, and when the check is mailed. Could not ask for more.

Insurer: Trupanion

By: Lynlee

Useful
July 27, 2014

Great customer service and easy to use!

I had embrace for a little over a year before I had to actually file a claim for a sick pet. When I filed the claim I was got a response that it was received the next business day. The month that my dog was sick I was also moving into a new home and getting married so the budget had been planned out precisely and the vet bill messed up the financial planning a little. I sent an email with my concerns about how fast the claim could be possibly processed and with a great response and customer service I received my claim money within 4 business days. Great people and great company.

Insurer: Embrace

By: Benjamin

Useful
July 27, 2014

An absolute part of responsible pet ownership

How many of us are prepared for the unexpected? Yet with the best of intentions (hopefully) we enter into pet ownership. Our experience with our dogs has proven that pet insurance is an absolute necessity. We have a 13 year old Boston Terrier (which was not insured, I must add) that was diagnosed with Addison's Disease 7 years ago and her yearly health care costs in excess of $1700 on top of basic vaccinations and well checks. You'd think we would have learned, but upon getting our labrador retriever, we intended to get insurance but unfortunately our puppy ate a ski hat and had to have emergency surgery to remove the yarn wrapped around his intestines to the tune of $3500. Needless to say, I researched pet insurance options ASAP and Healthy Paws offered the best coverage. Our new puppy was covered at 10 weeks and just recently ingested a rock and was hospitalized for 4 days and Healthy Paws addressed our claim within 48 hours of submission, covering 80% of the costly hospitalization and IV medication. If you don't have pet insurance, contact Healthy Paws today! You and your pet deserve the peace of mind. Well worth it!!!!

Insurer: Healthy Paws

By: M

Useful
July 27, 2014

Excellent

Healthy Paws has been great in processing claims for our Husky. Both surgeries for ACL repair were very expensive, close to 4K each so we were very pleased and relieved that we had Healthy Paws Pet Insurance to help us pay for his treatment.They have always paid promptly and have answered any questions or concerns I had. I would highly recommend this pet insurance to anyone.

Insurer: Healthy Paws

By: Lakota

Useful
July 27, 2014

Great service!

I submitted my claim and got a quick response from Healthy Paws who told me my claim was being processed. This was a first claim for my dog so I had to wait a bit longer but it was only about 3 weeks to get reimbursed. Healthy Paws notified me on how things were progressing and emailed again after a month to check on my dog's welfare. Very happy with my choice of pet insurance!

Insurer: Healthy Paws

By: Karen

Useful
July 26, 2014

They do what they say they're going to do.

Thank you to Healthy Paws for their courtesy and their great service. I can't believe how easy it was to file a claim, how quickly it was processed, and how fast I was reimbursed. If only my own HealthNet plan was as efficient! And then....they write to ask how my dog is doing?! Unbelievable. I highly recommend this company to anyone considering pet health insurance! They have been more than wonderful.

Insurer: Healthy Paws

By: Anna

Useful
July 26, 2014

Exceptional service!!

The claim was acknowledged by email 15 minutes after I left the vet's office at 6 p.m. At 7a.m. the next morning there was an email noting that a cheque was being sent. Incredibly fast!!!! Great customer service!!!!!

Insurer: Trupanion Canada

By: Tammy

Useful
July 26, 2014

Exceptional service!!

The claim was acknowledged by email 15 minutes after I left the vet's office at 6 p.m. At 7a.m. the next morning there was an email noting that a cheque was being sent. Incredibly fast!!!! Great customer service!!!!!

Insurer: Trupanion

By: Tammy

Useful
July 26, 2014

Professional, attentive service

We have had consistently impressive customer service from Embrace. The staff has always been helpful and timely with responses to questions and decisions on our dog's vet visits. There's obviously a strong and professional culture at Embrace, because we've dealt with multiple representatives and always had a positive experience. You get what you pay for, and we are willing to pay a little more for pet insurance through Embrace because we feel so fortunate to be able to rely on our pet insurance company to help out when we need it. We've recommended Embrace to two friends so far and will continue to do so.

Insurer: Embrace

By: Miles

Useful

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