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Great Sales Experience
I called into sales and spoke to Joe. He provided empathy for my situation and explained the policy provisions to me. I was extremely appreciative of his service and ended up paying for a full year upfront
Insurer: Embrace
By: Felicia Ciurar
Spot deserves 0 stars
Spot deserves 0 stars. My dog needed to be seen for a new heart murmur. I went through the work to find available coupons and discounts for the work that had to be done and ended up saving $211 on the bill. Spot thought I went through the work to benefit them and took the $211 directly off of what they would reimburse me. I contacted them and tried to explain my reasoning with no resolve. Don't get trapped with the Spot, they are just another SLIMY insurance company who will screw customers over just to save a dime. Their customer service sucks and I 1000% would NOT recommend doing business with Spot to cover your furry friends! DO NOT get pulled into their catchy phrases claiming #1 pet insurance, In fact, they are #1 WORST pet insurance!!! There is a reason there are no Google reviews. What a shame, be better Spot. ***Edit after response - If Spot had included the whole invoice in the claim that would make more sense, but it was not. Still very unhappy, and no point reaching out again, because nothing will change, a waste of time.
Insurer: Spot
By: Haley
PETS BEST
Very happy with Pets Best. I just wish they’d cover holistic meds. Pharmaceutical drugs are becoming less and less popular.
We have used Embrace for many years
We have used Embrace for many years. The claims process is simple, explanations and reimbursement is quick. What more could you ask for?
Insurer: Embrace
By: Gregory Williams
Filed claim
Filed my claim and had answer shortly that you received it. Never had a problem. I tell my friends about fetch and tell them to get it.
Insurer: Fetch
By: Valued Customer
Embrace Pet Insurance was the best…
Embrace Pet Insurance was the best thing I ever did. Never had insurance for my pets before. Their representatives have been so helpful, nice, professional and their website makes submitting forms very easy.
Insurer: Embrace
By: joyce
For 14 years I paid monthly…SO GRATEFUL
For 14 years I paid monthly for my dog’s insurance and never submitted a claim because all my vet bills were for routine checkups and shots. This year because of her age, my Nala had tumors and a major stroke & was in ICU 4 days, etc. Yes there was a $300 deductible per DX/condition but that is for life. Everything else was 90%. FYI the Hospital, upon arrival handed me an estimate $13,000 (Thousand) that I had to sign and give my CC and insurance info. I’m so grateful that I had this coverage!!! The charges were much more but Trupanion paid after the deductibles per thing. They answer the phone 24/7, claims r processed in days not weeks! My Nala had to be put to sleep & I had someone come to the house $500. Trupanion is sending a check for $485‼️ Oh they also covered her medications. Every person I spoke to there over last 6 months has been compassionate & knowledgeable. I am so grateful.
Insurer: Trupanion
By: Kat Pakiela
We pay for pet insurance and expect it…
We pay for pet insurance and expect it to at least cover vaccinations or annual exams, but NO, it doesn't, and they're very expensive. It's only accidents. It's better not to buy this insurance. IT'S USELESS. Uno paga el seguro para nuestras mascotas y espera que el seguro pague por lo menos las vacunas o examenes anuales pero NO, no lo cubre y son muy caras, solo accidentes, es mejor que no contraten este seguro, NO SIRVE.
Insurer: Trupanion
By: Alex
Quick turnaround on getting reimbursed
Quick turnaround on getting reimbursed
Insurer: Spot
By: Melinda Powers