209,630+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 209,630 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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This is the best.
Had Munchkins Dental work done, Plus her blood workI was pleased how fast that Pets Best paid on her claim They are the best!!! MaryAnn
Insurer: Pets Best
By: MaryAnn
Beware embrace
Embrace is very aggressive in preexisting conditions exclusions. They will exclude a wide array of conditions if your pet has ever had diarrhea or other common issues. Their marketing is very slick, but when push comes to shove they are quick to leave you with the bill and a sick pet.
Insurer: Embrace
By: Policy
Absolute Scam, Buyer Beware!
I have two insurance's one for my older Pug, Healthy Paws and one for my younger pug, Embrace. When I first got the insurance, my Vet faxed over my medical records to each insurance company. Embrace immediately let me know what was covered and what wasn't due to preexisting conditions and I had no issues filing claims and getting reimbursed. I heard nothing from Healthy Paws, and thought everything was fine and continued making my payments, about 4 months into coverage I make my first claim, first they tell me they don't have all his records, even though I know they did because they referenced a vet that they would only know I went to previously because it was in my current vet's notes, so after going back and forth with them for a few weeks about the vet records, they get back to me and tell me that because my dog was overweight they wouldn't cover a thyroid test, because it's considered a pre-existing condition. First of all my pug has never had a thyroid test before and tested negative for any thyroid issues, so how is that a preexisting condition? I also feel like it's a real stretch to say that being overweight in the past is a reason not to cover a thyroid test. I also think it's it's interesting that they had no problem taking my money for several months without having all the information they needed to ensure appropriate coverage. I cancelled immediately and wish I could put my older pug with Embrace, but they have an age cap, so I will be looking elsewhere. Buyer Beware.
Insurer: Healthy Paws
By: Rachael
Absolutely Horrible!!!!!!
This company is a total scam. After submitting $ 2000.00 in claims, I received back $ 30.00. Yes, that's 30 bucks.Anything they can do to weasel their way out payments, is there main priority. I will keep this short and say that anybody who signs up for this is a fool (like myself)
Insurer: Petsecure
By: Justin
Never a Problem
I had another company before Embrace for my dog and my cats and they always found a reason to deny my claim. Embrace has accepted every claim I've submitted so far. If course, I've never had more than my deductible in expenses, but I'd rather have a healthy pet than make back the money I've spent in insurance and vet fees.
Insurer: Embrace
By: Elissa
You've got a friend . . .
After two dogs whose medical bills drained all our savings, we decided to invest in an insurance policy for our current baby, Charlie (with the secret hope we'd never have to actually make any claim - right? Spend the money and then nothing will happen - MENTAL insurance . . . ) Unfortunately, (and this was just 5 months into our policy) our pup didn't get the memo on not kissing toads and became violently ill, requiring emergency treatment in the middle of the night - BIG $$$. So for the first time we contacted Healthy Paws to submit a claim - to be honest, not really sure what to expect: grief? fine print exclusions?... To our amazement, not only was submitting our (online) claim clear and simple but we immediately got a "processing" response, everything promised was paid QUICKLY and best of all, we received a PERSONAL email asking how our Charlie was doing!!! Our vet doesn't even do that! So Healthy Paws, every penny we send you is WORTH IT and we will recommend you without hesitation. Thank you for the outstanding customer service.
Insurer: Healthy Paws
By: Carmen
Healthy Paws - Happy Client
We signed up with Healthy Paws and my husband was not thrilled with us paying $64/month for something he did not believe in. In July we took our Boxer to O.S.U. for knee surgery. Healthy paws has a yearly deductible, not per incident deductible. They paid 80% of our expenses minus the deductible and $140 for xrays. So our $3,065 out of pocket was reduced to $975.00. Very happy with the speed of their responses and processing time and reimbursement. My husband is a believer now!
Insurer: Healthy Paws
By: Barb
Excellent service
I am very pleased with Trupanion in every way. The customer service is fantastic and my claim was taken care of in a timely manner. I have and will continue to recomend Trupaion to everyone I know. Thank you so much Trupanion.
Insurer: Trupanion Canada
By: Cathy
Excellent service
I am very pleased with Trupanion in every way. The customer service is fantastic and my claim was taken care of in a timely manner. I have and will continue to recomend Trupaion to everyone I know. Thank you so much Trupanion.
Insurer: Trupanion
By: Cathy
Excellent Processing of My Claim
When I applied for pet insurance, my doggie was very healthy.I just thought if I have insurance for me, why not for her. Thank goodness! She had a mysterious swelling that could not be identified without testing. She was treated by wonderful Vet and is her old playful self again. My claim was processed and paid very professionally.
Insurer: ASPCA
By: Anne