217,980+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 217,980 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
217,980 total
What are you looking for?
Most selected providers in "April, 2026"
This chart shows the distribution of the most selected pet insurance providers in April, 2026.
Providers with highest rating
19,820 reviews
11,128 reviews
5,461 reviews
55,032 reviews
14,906 reviews
Category with most reviews
This chart shows the distribution of review categories.
Claim Processing a Nightmare
Dealing with Trupanion has been a mess. Claim was originally denied because due to the claim that my pet was "born" with the condition. We appealed. Appeal was never answered, sent paperwork multiple times with no follow-up or an contact by Trupanion. If we did not call to follow up, we would not have heard form them at all. Seems all the appeals paperwork was sent and Trupanion employees didn't know what to do with it so they filed it in our pets file with no further action. No one took ownership, no questioned why we were still submitting paperwork, no one called us to find out what was going on. Now after 2 hours dealing with them today I am waiting to see if the 3rd submission of information is enough for them to review and make the decision if they will proceed with the 3-6 week process of claim appeal review.
Insurer: Trupanion
By: Don Sadler
Excellent customer service
I've had Embrace since my English Bulldog, Churchill, was a puppy. With all of the possible genetic conditions a bulldog could have, Embrace has never denied a claim. Within the past year, Churchill has had numerous eye and ear infectionsband other allery-related issues. Embrace helped with everything. In addition, Churchill needed ACL surgery and Embrace covered the surgery and medication.they also email periodically to check in to be sure I received my reimbursement. Embrace also processes the claims within 5 business days.
Insurer: Embrace
By: Alicyn
Excellent Experience With Claim
I had a claim of over $1,000.00. I needed a little assistance with the claim Form and was pleasantly surprised at how helpful the representative was. Submitting the claim was painless and the turnaround time of the reimbursement was very good. a claim of over $1,000.00. I needed a little assistance with the claim Form and was pleasantly surprised at how helpful the representative was. Submitting the claim was painless and the turnaround time of the reimbursement was very good.
Insurer: Trupanion Canada
By: Dave
Excellent Experience With Claim
I had a claim of over $1,000.00. I needed a little assistance with the claim Form and was pleasantly surprised at how helpful the representative was. Submitting the claim was painless and the turnaround time of the reimbursement was very good. a claim of over $1,000.00. I needed a little assistance with the claim Form and was pleasantly surprised at how helpful the representative was. Submitting the claim was painless and the turnaround time of the reimbursement was very good.
Insurer: Trupanion
By: Dave
Easy to claim and quick results
It was easy to file the claim via the Internet. The claim was resolved within a short time without any issues.
Insurer: Pets Best
By: Michael
Excellent support
Our Bernese Mountain puppy has suffered from repeated bladder infections. We have been very pleased with the support from Pets Best, which has been speedy and with no disputes. We also have four year Coon hound insured with Pets Best and are happy to know that he will be well covered should he need treatment.
Insurer: Pets Best
By: Charlotte
Seamless claims
I used Embrace for a claim on my dog for the first time last month. I've had the insurance the past few years, but this has been her first health scare. The process was easy and seamless and fast. I with my own health insurance was this simple.
Insurer: Embrace
By: Chris
Great Plans, Excellent Coverage/Claim Processing
I had used a previous pet insurance but found things weren't covered I thought would have been. We have now been with Trupaion for 7 years and they are amazing. I love being able to choose my deductible and the turn around on claims is fantastic, within a week. The staff has great customer service as well. My family also uses them and had a heafty claim only 3 months after signing up and everything was covered!! The only complaint I have is their fee's have gone up every year since Ive had coverage with Trupanion, not much, but every year.
Insurer: Trupanion Canada
By: Lisa
Great Plans, Excellent Coverage/Claim Processing
I had used a previous pet insurance but found things weren't covered I thought would have been. We have now been with Trupaion for 7 years and they are amazing. I love being able to choose my deductible and the turn around on claims is fantastic, within a week. The staff has great customer service as well. My family also uses them and had a heafty claim only 3 months after signing up and everything was covered!! The only complaint I have is their fee's have gone up every year since Ive had coverage with Trupanion, not much, but every year.
Insurer: Trupanion
By: Lisa
Superb!!!
The ASPCA is a top notch organization. Their pet insurance is 2nd to none. They quickly turn around claims and or follow up directly with your or your vet. I highly recommend them especially over Trupanion which I had some issues with plus they're overpriced.
Insurer: ASPCA
By: David