209,784+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 209,784 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Reliable and ethical
They have been easy to work with and truthful in their description of their policy. My cat has a pre-existing condition, but they did not use that to disallow claims for other unrelated illnesses. The Trupanion Express policy allowing faster payment is also very helpful, although luckily I have not needed to use it. The policy of only raising premiums by evaluating area usage, not the pet's age is also good.
Insurer: Trupanion Canada
By: Colette
Reliable and ethical
They have been easy to work with and truthful in their description of their policy. My cat has a pre-existing condition, but they did not use that to disallow claims for other unrelated illnesses. The Trupanion Express policy allowing faster payment is also very helpful, although luckily I have not needed to use it. The policy of only raising premiums by evaluating area usage, not the pet's age is also good.
Insurer: Trupanion
By: Colette
excellent insurance
First time buyer of pet insurance. Have 2 dogs covered. A lifesaver in an emergency. Allowed me to provide the best care for my little buddy. Fast, efficient, and true to its word.
Insurer: Pets Best
By: Leigh
Great service, friendly, helpful and quick claims.
Service representatives are friendly and helpful answering all questions.. Filing claims online is very easy and handled very quickly. They were referred to me by a friend. Every other company I spoke to would not insure an older dog.. Thank you PetsBest!!
Insurer: Pets Best
By: Gloria
So far so good
I got embrace insurance on my new puppy the day I brought him home. I had been looking, reviewing, researching different pet insurance since I had decided to get a new Labrador Retriever puppy. I didn't have any insurance on my last Labrador, and paid dearly because he had hd, and was epileptic. I just did a wellness claim on my young pup for neuter, and had questions about a few things. The young lady on the phone was great. Even when I couldn't remember a question she helped me set my mind at easy about what all I needed to do. Now as long as this goofy boy doesn't do something crazy I'm set for a long happy life with him.
Insurer: Embrace
By: Suzanna
Quick and efficient service!
I had my pup in the emergency vet for a bite wound to his ear on a Sunday. I filed a claim and faxed over the invoices the following week and within 4 days I had a response that not only was the check in the mail but they also followed up to see how he was doing. I really appreciated the care, concern and compassion I received from them!
Insurer: Healthy Paws
By: Rhiannon
Great insurance
Healthy Paws has consistently and fairly paid out. We have two pugs and recently one had to have back surgery after having a fall. They paid as specified in the contract without hassle. Additionally they normally send out a separate email just to ask us how are pugs are doing. Just another part of their great service. We actually had another insurance but switched to Healthy Paws a few years back specifically because we heard about their customer service and because they provided annual deductible instead of per incidence deductible.
Insurer: Healthy Paws
By: Jason
Pleasantly surprised
The Healthy Paws app is great! Claims are super easy to submit, and they are extremely fast in processing the claims. I'm still waiting for my reimbursement checks, but they said it should only take 3-5 days. They even sent me an email asking if my pup is doing ok. Great customer service.
Insurer: Healthy Paws
By: Jennifer
Great Customer Service
Trupanion sends and email when they receive my claim and when they process the claim. Both emails usually arrive the same day. I get the reimursement in approx 1 week from when they receive the claim. Every time I call I get a live person answering the phone. If I send an email I get a response the same day or next day. Overall awesome insurance company. Better customer service and ease of use than health insurance for people!
Insurer: Trupanion Canada
By: Christine
Great Customer Service
Trupanion sends and email when they receive my claim and when they process the claim. Both emails usually arrive the same day. I get the reimursement in approx 1 week from when they receive the claim. Every time I call I get a live person answering the phone. If I send an email I get a response the same day or next day. Overall awesome insurance company. Better customer service and ease of use than health insurance for people!
Insurer: Trupanion
By: Christine