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Pet parents across the U.S. and Canada have left over 217,169 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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12 out of 10!
Long story short, our mini golden doodle, Leni, had to have emergency stomach surgery for eating some toys that got stuck in her intestinal track. We thought the first surgery went ok, but learned quickly she was not quite right....and it took TWO more surgeries to get finally make her better. In total, it was about a months worth of time for poor Leni, and you can imagine that the hospital bills stacked up....$21,500 worth of stacked up. Fortunately, we only had to pay $4500 of it. I can honestly say that if it weren't for Healthy Paws, Leni would not be here right now. Everyone I talked to over there was always so kind, caring, and overall amazing through the whole process. They were able on several occasions talk to the vet directly regarding treatments and payments. They even were able to expedite the payment process so we did not have to pay interest on our credit cards. We are so happy we had them to help us out, and love having our sweet girl back!!
Insurer: Healthy Paws
By: Brad
great communication, great coverage...so professio
My little Abby broke her femur..pets best covered 2,800.00 of my 3,200.00 bill! I received a check within two weeks after the break! So professional and thorough. My vet recommendedicated this insurance..so grateful..don't hesitate..worth every penny!
Insurer: Pets Best
By: Catherine
Awesome service!
We have had Embrace for over 2 years, and this year in February we noticed our big dog Fred was limping and having trouble walking. We took him to the vet who was worried about his hips and took x-rays, we found out that he had a torn ACL. So I immediately called embrace for assistance with submitting the claim and discussing the coverage for my pup. During my first call to embrace I was in tears, I was concerned about my dog being in pain as well as the financial stress this would put on our family. When I spoke with embrace they were helpful, the representative showed empathy for my situation and even shared a similar experience she had with her pup, I got all of the information necessary to submit the claim and submitted my first claim. A few days later I even received an email from the representative checking on me and Fred and making sure I was able to submit the claim! We set up an appointment for the TPLO surgery and when they did his pre-surgery blood work they found a high level of lymphocytes in his blood which can be a sign of cancer. Again I called embrace and the representatives were helpful, they answered all of my questions and helped me through while I was in tears worried about my pup! Our family has been dealing with vets and submitting claims every few weeks as we have been working with internal medicine and oncology. We finally have a confirmed diagnosis of Chronic Lymphocytic Leukemia and will begin oral chemo therapy next week! Customer service 10+ they are always friendly, happy to help and able to seamlessly express empathy and understanding because they do truly care and they are pet lovers! Claim submission/approval and reimbursement 10+ the claims process is quick and so easy that I usually do it on my phone while I am at the vets office! They keep you updated on the process and thoroughly explain the coverage. I cannot explain how thankful I am for this coverage and for the help and support Embrace has provided! I have told everyone I know with pets to contact Embrace because I know without the coverage they have provided I would be unable to provide the best care for my big pup with everything going on!
Insurer: Embrace
By: Jessica
Great and Reliable
My little Chihuahua was having pain and after narrowing it down to something in her mouth, but bring soo small we made the desicion to put her under general anesthesia to throughly investigate and take X-rays not knowing what it would be. We submitted a pre approval to trupanion and after finding that she needed to have many non vital teeth removed on the moment, i needed up with a huge bill tot pay. The vets office submitted the final claim, which I had already fully paid, via email and I was reembursed within 48 hours (I had already set up direct deposit on a previous claim)I am thankful for trupanion as I was able to take care of Mia right away which was my priority
Insurer: Trupanion Canada
By: Ximena
Great and Reliable
My little Chihuahua was having pain and after narrowing it down to something in her mouth, but bring soo small we made the desicion to put her under general anesthesia to throughly investigate and take X-rays not knowing what it would be. We submitted a pre approval to trupanion and after finding that she needed to have many non vital teeth removed on the moment, i needed up with a huge bill tot pay. The vets office submitted the final claim, which I had already fully paid, via email and I was reembursed within 48 hours (I had already set up direct deposit on a previous claim)I am thankful for trupanion as I was able to take care of Mia right away which was my priority
Insurer: Trupanion
By: Ximena
most recent claim ( bloodwork/ meds)
Just 1 question-- Is the deductible based decided on nature of claim, ie. If claims are not related does the deductible start over? Other than not completely understanding recent claim my experience with Pets Best is great
Insurer: Pets Best
By: Carolyn
Stellar Service
I am a first time pet insurance buyer with a new puppy named Riley. I have been so impressed with Embrace and their service I had to post this review. I have always had quick responses to my inquiries (being this is my first experience in this arena) and with the quick service for the wellness claims I have submitted to date. To say the least - I am a very satisfied client and highly recommend Embrace to anyone considering insuring their pet.
Insurer: Embrace
By: Barry
Quick Response to claims.
We had to take our pet to the vets due to his licking/chewing at an area on his leg/paw where the hair was gone and the area was red and he was continually licking at it. Could be underlying allergy and/or he scraped the top of right foot. Felt our claim was handled in a very professional and quick manner after submission.
Insurer: Embrace
By: Kathleen
If you go to the vet, why not have coverage?
My Chihuahua hurt himself probably jumping like most dogs. Brought him to my vet and immediately was clear that his back and neck had been injured. Did not require surgery but did require multiple visits to correct. I had nothing to lose so I submitted my claims (very easily online) and within a week had a response. Most of my claim was covered.
Insurer: ASPCA
By: Mike
So far so good!
I have had Embrace going on my second year and so far am very pleased. Thankfully I haven't had to use the accident/illness portion yet but their wellness rewards program is great! It allows me to budget monthly to cover expenses I will have for my puppy and even saves you money! Their wellness claim process is so easy and quick and I have a reimbursement check within the week. Hopefully I won't ever have to use the accident/illness portion for my baby but if the way they handle their wellness claims are indicative of how they handle accident/illness claims then I am sure it will be a smooth process.
Insurer: Embrace
By: Sharon