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Exactly what was needed
I got on with Trupanion 3 months before my dog became chronically ill. He passed 3 months after that, but initially we had no idea how long he would be with us. I am so glad that this sad valley could be a little less deep. Trupanion pet insurance was a large hand of help. Instead of worrying about how I would pay for everything and letting it eat away at what little time I had left with my beloved pet, I could just simply spend uncomplicated time with my precious sweet baby, Cloud. The only blip was early on, it took a little while to get "medical records" accepted before the first reimbursement came through:almost two weeks. But ever since, no issues. I've been getting a 7-9 day turn around on reimbursement from submission of the claim to the check in my hand, which is perfectly easy to float on a credit card with no interest charges. I've never had any other pet insurance, but I'm very please with them and will remain with them for my remaining dog. And any future pets I may have.
Insurer: Trupanion Canada
By: Eden
Exactly what was needed
I got on with Trupanion 3 months before my dog became chronically ill. He passed 3 months after that, but initially we had no idea how long he would be with us. I am so glad that this sad valley could be a little less deep. Trupanion pet insurance was a large hand of help. Instead of worrying about how I would pay for everything and letting it eat away at what little time I had left with my beloved pet, I could just simply spend uncomplicated time with my precious sweet baby, Cloud. The only blip was early on, it took a little while to get "medical records" accepted before the first reimbursement came through:almost two weeks. But ever since, no issues. I've been getting a 7-9 day turn around on reimbursement from submission of the claim to the check in my hand, which is perfectly easy to float on a credit card with no interest charges. I've never had any other pet insurance, but I'm very please with them and will remain with them for my remaining dog. And any future pets I may have.
Insurer: Trupanion
By: Eden
A "10" Rating - Best Ins Ever - Exceptional!!!
I did a lot of research on pet insurance companies over the last several months, (my previous experience with my last insurance company was horrible). I could see that Healthy Paws was rated in the top 10. I reached out to a few dog groups on Facebook and most recommended Healthy Paws for their excellent service, affordable & reliable plans (no hidden exemptions or per incident).I recently had to take my Pyr Mix Cooper to the Vet for vomiting & diarrhea. The Vet did blood, fecal and urine tests. He was treated with antibiotics and improved (thankfully). Two weeks later he contracted kennel cough (no more doggy daycare for us) and had to take him to the emergency Vet...Again, costly tests and treatment. In less than a month my vet bills were almost $800 (small compared to something catastrophic)and Healthy Paws processed my claims immediately (the same day)and sent a check the same week...Wow!!! Healthy Paws responds so quickly and their customer service is outstanding, really kind & caring people that want to help you keep your pet healthy! I volunteer for several Dog Rescue groups and will refer everyone to Healthy Paws, I'm one happy & satisfied customer and Cooper's grateful too :-) I rate Healthy Paws a 10 plus!!!
Insurer: Healthy Paws
By: Kimberly
disappointed
I took my dog to the vet for pain and sick, it was found that he had crystals in his bladder. Trupanion decided to not pay part of the claim because they thought my dog had pancreatitis which he did not we had them on food to make sure he didn't get a reoccurrence of it but they picked that out just to be able to discount part of the claim. I have my debt writing them another letter claiming the dog has not had pancreatitis since January 2013. We were just being extra careful with the food to make sure we didn't cause it to come back. My bed put my dog on a completely other food because of the crystals in his bladder. I had a lot of extra work for me with calling the insurance company and calling my vet and bothering my vet to try and get this straightened out very disappointing
Insurer: Trupanion Canada
By: Constance
disappointed
I took my dog to the vet for pain and sick, it was found that he had crystals in his bladder. Trupanion decided to not pay part of the claim because they thought my dog had pancreatitis which he did not we had them on food to make sure he didn't get a reoccurrence of it but they picked that out just to be able to discount part of the claim. I have my debt writing them another letter claiming the dog has not had pancreatitis since January 2013. We were just being extra careful with the food to make sure we didn't cause it to come back. My bed put my dog on a completely other food because of the crystals in his bladder. I had a lot of extra work for me with calling the insurance company and calling my vet and bothering my vet to try and get this straightened out very disappointing
Insurer: Trupanion
By: Constance
VPI helped gives us more time with our boy!
I've been so happy with VPI since I've enrolled 3 years ago. Their claims process is easy and you can track the progress online and their reimbursement is more than fair. My Rottweiler was recently diagnosed with osteosarcoma and had to have a leg amputated. They paid for the entire surgery! I couldnt believe it! He's been accident prone his whole life so this isn't our first claim and they've always been great. I work at a large pet retailer and tell people almost every day to sign up with VPI. I've heard so many disappointing stories about other insurers but I assure you they're the real deal and will be there when you need them most!
Insurer: Nationwide
By: Jennifer
Trixie's back surgery
My dachshund Trixie got to where she couldn't walk and we had to carry her to the emergency vet which was over $500.00 and VPI paid all of the bill minus my co-pay of $50.00! She ended up having to be hospitalized for almost a week and VPI paid the $200.00 bill. Unfortunately she ended up having to have back surgery at a cost of $3500.00 which VPI paid minus my $100.00 deductible! Thank God for my VPI insurance. Trixie is doing well and we didn't lose everything to get her that way! The only bad thing for me was having to pay upfront and wait to receive my payment from VPI!
Insurer: Nationwide
By: Cathy
They're great
I've never had a problem with this insurance and am always reimbursed really quickly.
Insurer: Healthy Paws
By: Jenny
We are so thankful we found Healthy Paws
We purchased other insurance for our new puppy after internet search before we discovered Healthy Paws and switched our coverage within the first year and are so glad we did. I never wanted the cost of a procedure to be a factor in making hard choices about care in an emergency or illness. Our golden doodle has received the best of care at MSPCA Angell Memorial and recently had a Mast cell tumor that was infringing on his eye removed. I repeatedly am amazed at how caring and quickly claims are processed. I received reimbursement within 3 days of submission of the latest claim.
Insurer: Healthy Paws
By: Jo
WOW! Talk about FAST!
This was my first claim after having insurance for 3 years. I am blown away with how fast the process was. I uploaded the claim paperwork and within a DAY I received an email with what amount I was getting and it was being deposited to my bank account the next day. My only confusion is the co-pay for each item.
Insurer: Pets Best
By: Gina