210,301+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 210,301 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Terrible
How can I get denied because of a pre-existing condition when 4 vets couldn't figure out what was wrong with my little girl? These people are the true scum of the earth. Don't waste your money. I'm confident that any positive review is from a vpi employee. Literally 4 vets, including neurologist and internal medicine specialist. No diagnosis. That's not what I'm upset about; these miserable scumbags said that it was a pre-existing condition. My kitty passed at the age of 10 months. She deserved better, so does anyone that cares enough for their pet to get insurance. VPI WILL NOT HELP!!!! They look for any excuse to get out of their responsibilities. Dog sh**. Pun intended.
Insurer: Nationwide
By: Will
Fan Mail for an Insurance Company?
I can't believe I would ever be raving about an insurance company. When my beloved 24-year-old cat (yes, 24!) Sydney was diagnosed with a malignant breast tumor, I was devastated. There were numerous diagnostic tests and a rush into surgery. The bills mounted up. Trupanion was right there by my side through the whole process. They made filing a claim unbelievably easy and, at this incredibly difficult time, they thankfully did almost all the work themselves. E-mail exchanges were easy and encouraging and payment was immediate. My only gripe with this company is that I cannot rate them higher than a 10. (BTW, Sydney had a great surgery, tumor encapsulated with no spread, back at home, happy as ever.)
Insurer: Trupanion Canada
By: James
Fan Mail for an Insurance Company?
I can't believe I would ever be raving about an insurance company. When my beloved 24-year-old cat (yes, 24!) Sydney was diagnosed with a malignant breast tumor, I was devastated. There were numerous diagnostic tests and a rush into surgery. The bills mounted up. Trupanion was right there by my side through the whole process. They made filing a claim unbelievably easy and, at this incredibly difficult time, they thankfully did almost all the work themselves. E-mail exchanges were easy and encouraging and payment was immediate. My only gripe with this company is that I cannot rate them higher than a 10. (BTW, Sydney had a great surgery, tumor encapsulated with no spread, back at home, happy as ever.)
Insurer: Trupanion
By: James
Great Insurance
I have carried VPI Pet insurance for 15 years and covered 3 of my dogs. Two of which are no longer with me. I am so thankful that I had this insurance especially when the two got older and in their senior years I had to file many claims. My little one now just has semi annual shots and denials. VPI was always very caring and professional. I would highly recommend this company to cover your animals.
Insurer: Nationwide
By: Suzanne
Awful.
Say they cover well costs such as vaccinations, heart worm medication, etc. however, I have not been reimbursed for said items. Thinking of dropping this insurance. Feel like they provide false information and refuse to pay for legitimate claims. FALSE Advertising !
Insurer: Pets Best
By: Sharon
Never will use them again
Very disappointed. VPI will deny your claim stating it is a pre-existing condition when it is not. Then you have to appeal it with all the records of your pet for the last 12 months even though they already have them with the initial claim. Will not recommend them, nor use them again. There are far too many other pet insurance companies that I can use. Or save myself the money and the aggravation and not use any at all. Per Consumer Reports all are a waste of money. On this review, it wanted to know if it is a dog or cat, it is neither, but an exotic so I had to make up an animal
Insurer: Nationwide
By: Cindy
Fast, efficient claims processing
The claims process is very easy - scan the vet's bill and attach it to the email to submit the claim! Claims are processed quickly and the reimbursement is directly deposited into the bank account. Can't ask for an easier claims submission and reimbursement process.
Insurer: ASPCA
By: A.
Waste of money - they don't cover what you need.
I have been paying into the full comprehensive plan for years. My dog just needed surgery for elbow bone that chipped off and needed to be removed. They only covered $750 of a $4K surgery. I have spent so much money on the monthly premium, I should have saved it as I would be ahead, even paying for the surgery out of pocket.
Insurer: Nationwide
By: Deana
The Real Deal
Billie is doing quite well...fortunately, it was just a sprain. We submitted our claim form and was contacted, a few days later, by Trupanion that they had received the form and were reviewing it. Then, a few days went by, and we were once again contacted by Trupanion that they were ready to issue a check for the correct amount, after our deductible. It's wonderful knowing that a real company is there to honor it's commitment to it clients.
Insurer: Trupanion Canada
By: Florence
The Real Deal
Billie is doing quite well...fortunately, it was just a sprain. We submitted our claim form and was contacted, a few days later, by Trupanion that they had received the form and were reviewing it. Then, a few days went by, and we were once again contacted by Trupanion that they were ready to issue a check for the correct amount, after our deductible. It's wonderful knowing that a real company is there to honor it's commitment to it clients.
Insurer: Trupanion
By: Florence