217,651+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 217,651 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Got what I bought
Unfortunately, our dog became ill and had to be put down during the first year of our policy. We now have a new dog who is covered too. This company offers great coverage administered by an outstanding claims department. This company delivers!
Insurer: Embrace
By: Judy
Read the Contracts, then Pick FIGO
I am extremely analytical in nature. I probably studied the details of pet insurance for 40-50 man hours (also putting it against just saving money in a savings account) before deciding to go with FIGO. If you narrow it down to the top 2 or 3 and compare their coverage, it's easy to see that FIGO covers quite a bit more with fewer exclusions. Anyway, on to my personal story: my "boys" two English Bulldogs, 1 and under 1 have not had great luck. The youngest got pneumonia, racked up a 1900 between the emergency vet and regular vet within the second month of having FIGO. I held my breath because I had read so many awful reviews online of other companies but they were truly wonderful and I totally trust them now after repeated positive experiences. I wish their hadn't been so many claims this first year but I'm chalking it up to the puppy stages with these guys.
Insurer: Figo
By: Angela
First beer bill submitted, first bill paid.
No complaints so far. My Vizsla had a bump on his back removed and Pets Vest covered as expected. The only reason I've given an 8 instead of 10 is because they raised my rate $25 after first year.
Insurer: Pets Best
By: Chad
Teririble waste of money and time
I've never been so upset with a service in my life. My pet has had multiple issues that I've taken her to the vet for. Apparently Trupanion sees these all as one issue that is "preexisting" so after 4 months of paying $300 for an insurance plan I don't even get anything applied to the deductible. Each time she's gotten sick it's been a new episode. Canceling my plan ASAP. Read the veterinarians review from August 2nd. Wish I'd seen that before I signed up in March.
Insurer: Trupanion
By: Cristina Andreassi
animal insurance
always helpful been with for several years
Insurer: ASPCA
By: Cyndy
Amazing customer care! Highly recommend!
I cannot say enough great things about Healthy Paws. My Frenchie Pork Chop was throwing up all night and my regular vet did not have any openings on a Saturday. I had to take him to an emergency facility where they found an intestinal blockage and he needed surgery right away. Before agreeing to any payment with the facility, I called Healthy Paws to make sure the items the vet was quoting me were in fact covered under my plan. Healthy Paws was able to reassure me that my claim would be covered so that I could proceed with Pork Chop's care quickly. I am happy to say that he is now on the mend, and I submitted my claim to Healthy Paws and within hours I was notified that everything was approved. Healthy Paws went above and beyond in making sure my baby was well taken care of. They even sent a follow-up email to make sure he's feeling back to himself!
Insurer: Healthy Paws
By: Bethany
Genuine & Helpful
Healthy Paws answered all of my questions, and there were a lot before we signed our baby up. I took him to the doctor like weekly, because #crazydogmom and they explained what would and wouldn't be covered based on the "pre-existing" condition, I was very happy and surprised with what was covered even though he had been seen for it in the past. About a week after we enrolled our guy torn his ACL and they we so supportive, checked in on him and reimbursed me quickly. They even cover Physical Therepy!! Having insurance for our fur baby is the best decision we have made! I highly recommend Healthy Paws!
Insurer: Healthy Paws
By: Nicole
Glad We Signed Up; Well Worth It and Great Service
We enrolled in both Accident and Wellness. We have not used the Accident Insurance but the Wellness is incredible. Claims paid within 3 days of submittal (via direct deposit). Joy was 3 months when we enrolled her and Wellness was very helpful. I researched all the pet insurance company and deducted that with Wellness Embrace was the most cost effective way to go and the most flexible. It is good to know that if anything happens we do not have to worry how we are coming to pay
Insurer: Embrace
By: Richard
These people are crooks!
Trupanion is refusing to cover our dog's treatment because they have dug up some old notes from the vet and are using a conversation I had with the vet to claim a pre-existing condition, even though our vet has written a clear letter indicating that there is no proof of a pre-existing condition based on his diagnosis. The vet told us that they have been finding any reason to deny claims and to not have to pay out. We are going to take legal action against this company. DO NOT USE THEM.
Insurer: Trupanion Canada
By: Rachel
Healthy Jazzi
Jazzi has been insured since 2010 and we are so happy with Embrace. Fortunately, Jazzi has been a really healthy girl so we have only used her wellness plan. It's reassuring to know that she has coverage in the event it is needed for an emergency or illness. She is a little angel after all.
Insurer: Embrace
By: April