217,651+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 217,651 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Nationwide is not on your side
Like others here, I have seen VPI change for the worse since it was acquired by Nationwide. I don't even bother to submit routine claims anymore... they always find some excuse not to pay them. I'm here on the site to find something else.
Insurer: Nationwide
By: Robert
Claims based on assumptions
Claims should not be based strictly on assumptions or approximation of time even after doctor back-up and accurate medical explanation as to why the assumption is not accurate. No proof only circumstantial
Insurer: Pets Best
By: N
No Complaints Here !!
I have summited several claims sense we have had embrace,always fast and friendly service. And we would always get a follow up email making sure we got our check. I`m so glad I did my homework before picking a pet insurance. Thank You Embrace.!!
Insurer: Embrace
By: Joe
extreme disappointment
Recently I submitted a claim. The company that processed my claim gave me $0 on my claim of $767.74. I carried regular pet insurance plus wellness. This company and the processing company are just like any insurance they take your money, but when you really need them they deny.
Insurer: ASPCA
By: Thomas
Pleased With Service
We had our six month old female puppy spayed and her shots brought up-to-date. Even though we were not reimbursed the full amount of our claim for her Wellness Insurance, we were pleased with the amount that was reimbursed to us.
Insurer: AKC
By: Sheila
If I had a tail it would be wagging!
We have already submitted two claims the first claimed there was a minor glitch which was taken care of and one phone call. Mbrace customer service are patient professional and genuinely seem to care. Turnaround time is very good/short. I was worried The Wellness Plan would not turn out to be as good as advertised but I was wrong it is just as billed. I am confident that Embrace will be there for us when we need them from the All Too Short Journey with our dogs. I have already highly recommended and Brace to both of my daughters and two of my friends and the owner of a local doggy day care.
Insurer: Embrace
By: Debi
I'd recommend Embrace
I have only had to file a claim a few times but it has been very easy and I have received my explanation very quickly. They are always thorough with their explanation and I have the money in my account within a few days.
Insurer: Embrace
By: Samantha
Great service so far....
Great service so far... Our little girl fell off her cat tree and hurt her leg and unfortunately needs surgery, they have been very helpful with everything. Very timely manor on paying their claims. Highly recommended
Insurer: Embrace
By: Lulu
Great
I'm very happy with Embrace, the claim they review very fast and help you and the phone so nice
Insurer: Embrace
By: Graciela
Definitely Worth it!
Embrace was a great decision. My dog Finnegan was recently switched to Interceptor and has had bad reactions - persistent vomiting, etc. This lead to multiple x-rays, nausea medicine, and visits. The costs really add up. Embrace has covered everything and makes it super easy to submit claims and reimburse you quickly!
Insurer: Embrace
By: Stephanie