217,651+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 217,651 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Quick Payment of Claims
I have been extremely satisfied with Trupanion. The coverage has been extraordinary and payments have always been made quickly.
Insurer: Trupanion
By: Susan
Access to Care Essential for Confidence
I tell everyone how fortunate I am to have healthy paws and how responsive your efforts on our behalf have been. Having this policy has been paramount to me coping with such a prolonged and worrisome challenge. I am truly grateful!
Insurer: Healthy Paws
By: Ted
Excellent Service, Fast Claims Processing!
I've never got insurance for a dog before but after 3 emergency vet visits, I can say Embrace was definitely worth the investment. Embrace processed the claims and sent a check within a week, way faster than I would have imagined. I definitely recommend Embrace.
Insurer: Embrace
By: Bubba
A better experience than we could have imagined!
After paying out-of-pocket for knee surgery on a 1-year-old cat, my wife and I determined it would be a good idea to get pet insurance for our little guy. We talked with our vet and read reviews online, and the same 4-5 providers kept coming up. After scouring reviews and running some projected numbers, we decided to go with Healthy Paws. Flash forward about two years later, and Carl needs the same surgery on his *other* knee. Having never submitted any claims before, we were nervous about the process. We didn't know how quickly everything would be processed, how much would be excluded, and what the experience would be. I'm happy to say that we could not be more thrilled by our experience with Healthy Paws! Filing claims could not be easier, and they have been handled quickly (same day in many cases), communication has been clear and proactive, often with the same representatives (Heather and Tyson have been great!). Getting a personal note from Tim asking how Carl was doing really put the experience at a 10. We've never felt this good about an insurance company before, not even close! We have absolutely no reservations about strongly recommending Healthy Paws to anyone who is considering insurance for their pet.
Insurer: Healthy Paws
By: Bryan
Best Decision We Made At The Perfect Time!
After an expensive experience with our oldest dog, causing us to make some tough decisions about "how much is too much," we decided we needed to prevent it from happening again and invested in pet insurance for our other two dogs. It couldn't have been more perfect timing as we ran into some severe medical issues with one of our dogs just a few months later. I can't stress enough the importance of getting insurance BEFORE anything starts to happen. The Embrace staff has been extremely helpful and we always get the reassurance that they really do care. Not all pet insurance is the same and I have to believe Embrace is top in class!
Insurer: Embrace
By: Amber
Nice people, but VERY limited coverage
Pros: Nice people and nice website. Cons: You must repeatedly submit a claim; I had multiple lost claim forms (not sure how that happens on a web-based system). I have never had a single claim paid...ever. Each time I'm told there was some pre-existing injury or the the coverage doesn't include the care (e.g. "A well-check up is not included."). In fact, when I purchased the insurance, I received an exhaustive list of all the future injuries that would not be covered. It was huge. I would NOT recommend paying for this insurance unless you have a newborn pet. I paid over three hundred dollars for a plan and it is $300 I will never see again.
Insurer: Embrace
By: John
Kind, Caring, Caring and Trustworthy
I have 2 dogs insured with healthy paws. One has unfortunately had health issues over the last 2 years. Healthy Paws has made it easier for us to deal with the burden of many surgeries. Not only are they kind and caring, they are efficient in handling the claims so you can get reimbursed in a timely fashion. We are very fortunate to have chosen H.P. for our insurance carrier.
Insurer: Healthy Paws
By: Karen
Most amazing experience! Health Paws
We have never had pet insurance with any of our other dogs. This was a first at the insistence of our pet sitter. So thankful because Bella who is 1 1/2 years old had to have major leg surgery and the cost was appx 5,300.00! Far beyond what we could afford. Healthy paws made the experience easy and every time I called they were so very kind. Not only that but I literally took a picture of the vet invoice and 4 days later, with no questions asked, we had approval for a Healthy Paws payment of 90% of the bill. Thankful just does not seem like a strong enough word!
Insurer: Healthy Paws
By: Sharon
Insurance for older dogs
I really appreciate that this insurance covers dogs for their entire life. I started my insurance policy at age 12, anticipating more health challenges as my dog Clyde got older. It was just in time for a cancerous nail bed tumor, that needed surgery. That kept high quality canine companionship in my life 2+ more years. As a labrador mix, Clyde always ate crazy stuff, which can mean surgery depending on what he eats. Such peace of mind to know that the insurance would cover it and I would not have to hesitate to take him to the vet because of cost.
Insurer: ASPCA
By: Anne
Murphy
I signed up with Healthy Paws insurance for my dog Murphy, in 2013, when he was a pup. It was my first time buying pet insurance, so I read the reviews, found Healthy Paws was rated highly, so I signed up (80% reimbursement/$250 annual deductible). About 5 months later, Murphy developed a benign growth on his face and I had it removed and submitted the claim to Healthy Paws for payment. Easy! The claim was paid w/no problem. Then, last week (8/16), Murphy went in for a bi-lateral TPLO (major surgery on both back legs). The bill was going to come to around $6,400. I called Healthy Paws to see if pre-authorization was required. I was told no, just email them the invoice and claim form. The claim was processed within 24 hours and the check is on the way. (They even sent an email, asking how Murphy was doing!) Any dealings I've had with Healthy Paws has been professional and caring. With the high cost of vet care, it's a good idea to have pet insurance, and I strongly recommend Healthy Paws based on my experience with them!
Insurer: Healthy Paws
By: Dee