216,087+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 216,087 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
216,087 total
What are you looking for?
Most selected providers in "March, 2026"
This chart shows the distribution of the most selected pet insurance providers in March, 2026.
Providers with highest rating
19,767 reviews
11,041 reviews
5,351 reviews
55,032 reviews
8,908 reviews
Category with most reviews
This chart shows the distribution of review categories.
Best decision you'll ever make!
This is a long review but I think you'll find some details that will help you make a well-informed decision about why you should choose Healthy Paws. Since the day we joined, we have been absolutely thrilled to be Healthy Paws customers! I have been in the customer service business a long time, long enough to know when I'm getting lip service customer service and when I'm getting customer service from a company that truly values its customers, and Healthy Paws is a truly human company. They have caring, thoughtful staff that do an outstanding job with customer service, and really with every aspect of their business. So let's start with the basics of why you'd want to become a customer - coverage. You have many options for coverage - different deductible and co-pay options, so you'll be able to find something that fits your budget and your insurance needs. Now let's move on to the coverage of illness/injury - you're simply not going to do any better with another pet insurance company. Healthy Paws covers way more than other companies do, and don't quote me on this one, but I'm pretty sure they even cover at least some holistic treatments. Then what about pre-existing conditions? Sure there may be just one or two, but that's it, and I find them far more than reasonable limitations. I don't even consider them really limitations at all, they are just no-brainers. So coverage is just terrific. And please, don't gripe "they don't cover routine healthcare items." Okay, they don't, and I don't expect them to. That's not why you're buying pet insurance. You're buying it to offset pet care expenses, and sooner or later you're going to have an injury or illness and you're going to face that question, how much is this going to cost me? As much as you love your pets, like we do, you're going to think about money. Well, let's simply remove that burden by having you become a Healthy Paws customer, and rest easy that you've got coverage you can count on. Nothing to worry about anymore. Now, claims handling. This is where many insurance companies stumble, both pet and human insurance companies. Nobody, I mean nobody, handles claims more efficiently or more pleasantly than Healthy Paws. They excel in this area. First of all, you can upload documents to their website to submit a claim. Or, if you prefer, you can download a form that pre-populates some of your specific pet information to make that a little easier. But just submit it online. If
Insurer: Healthy Paws
By: Michael
Very impressed with the efficiency of this co!
My claim was processed in less than 5 days. Impressed.
Insurer: Embrace
By: Marcy
Excellent overall experience
I have had nothing but an excellent experience with VPI from the ease of enrollment, very competitive rates, user friendly online website, simple claim submittal, rapid reimbursement and excellent customer service. VPI is truly the best insurance company I have ever worked with.
Insurer: Nationwide
By: GML
Dependable and Caring!
We have had Embrace for almost a year now for our soft wheaten terrier. They have provided excellent customer service from the beginning! Anytime we call in with questions or need guidance on a claim they follow up immediately! We treat our dog like a child, so we don't hesitate taking him to the vet if we're concerned about him. Embrace feels the same way about pets and understands our needs!
Insurer: Embrace
By: Amanda
Ear Infection
I am very pleased with this insurance. My Labrador is 3 years old. I mostly got this insurance in case of bad illness ie. cancer or bad luck, eating something he shouldn't or being hit by a car. So far only 2 ear infections, bad skin rash and unfortunate lacerations to all 4 paws due to broken glass on a trail. in all 3 cases I was covered. I am hoping that nothing really bad ever happens, but feel safe in knowing that if it does, I have embrace to turn too.
Insurer: Embrace
By: Adriana
Efficient and Caring
I have just had to make my first claim with Healthy Paws, having bought insurance for my cat 5 years ago. I didn't know what to expect, but the service has exceeded my expectations by far. My cat was recently diagnosed with hyperthyroidism, and my vet recommended a radioactive iodine injection which is very expensive, but I felt was the best option.My vet's office faxed my cat's records on the day she went for her treatment, and all I had to do was scan and upload the itemized bill when she came home. Within a few days I got a personal email confirming that my claim had been approved for the full amount (minus deductible). I was amazed how easy this was, and how friendly the email had been as they also wanted me to let them know how my cat was. Two days later I got another follow up email, again just inquiring my cat was doing (happily she's just fine). Having wondered whether I might have to gear up to fight for my claim, I could not have been more pleasantly surprised. It could not have been an easier and I really appreciated the personal experience. I'm happy to recommend Healthy Paws to anyone who is considering pet insurance.
Insurer: Healthy Paws
By: Louise
No regrets
Frisco is now 12 years old, and fortunately hasn't had a lot of medical issues. I spent a fortune on vet bills for my previous pooch, and so I bought ASPCA pet insurance as soon as we adopted Frisco at a year old. I've probably spent more on premiums than I have claimed, BUT that's what insurance is: you buy peace of mind....because you never know what's around the corner. I recently claimed for ongoing skin/allergy issues, including surgery to remove two lesions that were benign, and was impressed how quickly the claim was settled. Overall, claims have been settled claims promptly, the ASPCA Pet Insurance web site makes it easy to submit and track claims, and I've found their customer service to be very responsive. Thank you ASPCA Pet Ins!
Insurer: ASPCA
By: Val
embraced saved the day (and the dog)
Boston Terrier Petunia has been with Embrace for 7 years. she has had vomiting and diarrhea off and on for years. my vet referred us to Vet specialist to have an endoscopy and colonoscopy. colonoscopy revealed IBS disease which we can now manage appropriately. endoscopy revealed a large 4"x2"x1" thick wad of cotton threads that was pulled from her stomach. shocking. I was tying up a small treat in a clean cotton sock and she was ripping it apart. had no idea she had ingested threads of sock and it was accumulating over time. this was a very expensive procedure. I am a single senior and Embrace paid the claim in record time. we are now hoping to go from every six weeks of vet visits to maybe one or two with a strict new diet and meds. in seven years I have never ever had a problem with a claim from Embrace. staff is wonderful and caring. please consider Embrace if you are contemplating getting pet insurance.
Insurer: Embrace
By: corinne
Overall, glad I have it
In the end, I'm really glad to have ASPCA. Submitting my first claim was a little rough because the amount submitted by the vet did not match the amount of the invoices I paid. Calling in helped resolve about 50% of the problem; like any big company patience is important when you are on the phone. The representative told me all the invoice numbers and the amounts so I could track down what was missing. Since I've submitted the claims myself, it has been great. Bob called this morning to check on my pet and offer some encouragement. I was surprised but happy - I've never had my health insurance call me after I visited the doctor! I even had some questions about continuing care and claims now that we have a diagnosis. We have three cats insured for under $100 per month. With one incident, we are seeing a return on our investment.
Insurer: ASPCA
By: Christine