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Pet parents across the U.S. and Canada have left over 216,087 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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FIGO pet insurance is the best!
I could not be happier with FIGO pet insurance. Their coverage is reasonable, their handling of claims fair and reasonable time-wise, and they truly seem to care. My dog got a get well card after a serious illness. Their customer service is extremely professional and fast. FIGO insurance has already saved me thousands of dollars. I am so sorry I did not have it for my past dogs. When my dog was really sick and in the hospital for three days it was a great comfort to know that the vet fees would be almost completely covered by his insurance. Thank you, FIGO!
Insurer: Figo
By: Patricia Hill
Healthy Paws is the Best Pet Insurance Company!
Healthy Paws is the best insurance company I have ever worked with. Our recently adopted dog was on the plan for a couple of months and he suddenly started having difficulty breathing and was close to death. We brought him to our local animal hospital where they discovered he had an enlarged heart and defective tricuspid valve. He was in the hospital overnight after they drained fluid from his lungs and started him on medicines. The bill for the hospital and medications came to over $4,500. Healthy Paws covered us for 90% of this less our $500 deductible and the charge for an office visit as we expected. Taking out the insurance through them was a great decision because I was thinking about self-insuring as we used a different company for our last dog that was completely healthy until he was about 13 years old. That insurance company practically paid nothing for his arthritis treatments and the well care payments did not amount to much. I was a little worried that Healthy Paws might not pay us after putting about $4,500 on my credit card based on my experience with the old insurance company- but fortunately this was not the case. Just be sure to have your medical records/ history on you pet to send to the company.I considered Trupanion for our new dog's insurance but did not like the fact that there was a $500 deductible for each different type of incidence. With Healthy Paws I know that I will by the $500 once and then they start the 90% coverage for the year regardless of what conditions/diagnosis comes up. The claims process with Healthy Paws could not be any easier with their mobile app. Snap a picture of the invoice and send it off with out any claim form. I highly recommend anyone looking for pet insurance to contact Healthy Paws.
Insurer: Healthy Paws
By: Jesse
Very happy first experience
Very happy with our first claim experience with Embrace. Our dog was diagnosed with conjunctivitis and all we had to do was print out a simple 5 question form for the vet to complete and fax it in. Within a day I heard back that that had received our claim and that we were covered within a week from that!
Insurer: Embrace
By: Erin
FIGO is the real deal
We lost a pet to cancer and when the time came to get another dog we decided to investigate pet insurance. I read hundreds of reviews and read the policies word for word. FIGO offered the best coverage out there, at any price. I also love their text customer service because I can't always call in when I'm at work. I signed my 1 year old and then 3 mo old English Bulldogs up with FIGO. Two weeks ago my now 5mo, Otis started throwing up after visiting dog daycare. Then he got a fever--long story short he had aspirated some vomit and contracted pneumonia on Easter Sunday! He ended up going to the emergency vet and then needing to have an IV and around the clock care for an additional 24 hours. His total care was about $2,000! We chose to have a $200 deductible and 10% co-pay. I was really nervous after I submitted our bills because I had remembered all of those awful reviews (of other pet insurance companies). My concern was for nothing because FIGO is awesome. They sent Otis a get well card and about 8 days after I had uploaded the bills to my pet cloud (no claim forms or anything), Lauren called me personally to tell me everything was processed. One less thing to worry about. :)
Insurer: Figo
By: Angela Cutter
good service
reasonAble premiums and fast turn around. word.
Insurer: Pets Best
By: Tammy
Terrific Service
The customer service at Figo Pet Insurance is excellent and claims are very easy to file, as opposed to a previous insurance for a different pet. The customer service people respond quickly and are very thorough in explaining benefits and claims procedures.
Insurer: Figo
By: Pamela de Varela
Pets Best is the best!
I could not be happier that I chose PetsBest. This is the second claim that we submitted and they are truely great in everyway.
Insurer: Pets Best
By: M.Maffia
Became pricy over the years, but reliable
Premium has become a bit pricy over the years, however I never had a problem filing a claim or being reimbursed according to my coverage level.
Insurer: ASPCA
By: A
Always Been Happy
I have used ASPCA pet insurance for my Swissie since he was born and have always been pleased with their service. I have claimed quite a few medical issues including emergency surgery for bloat and stomach torsion and many issues relating to that as well as teeth cleaning, vaccinations, wellness check etc and have always been happy with the customer service and amount of money I have been reimbursed according to the plan. I would recommend ASPCA insurance to any pet owner. The customer service agents are always friendly and have called many times to see how Hance and I are doing after such a scary incident last year.
Insurer: ASPCA
By: Suzanne