154,902+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
235,760 total
What are you looking for?
Most selected providers in "November, 2025"
This chart shows the distribution of the most selected pet insurance providers in November, 2025.
Providers with highest rating
20,319 reviews
10,775 reviews
27,461 reviews
14,152 reviews
62,998 reviews
Category with most reviews
This chart shows the distribution of review categories.
I moved and they charged more money. Scam
I moved and called the change address. Despite the fact that I use the same vet they made my policy way more expensive just by changing my mailing address. Was scammy and the man on the phone was very unprofessional and rude to me. I canceled.
Insurer: Embrace
By: Kate Lynn
Amanda was exceptionally helpful!
Amanda was informative regarding the policy options, which helped me make appropriate choices for coverage for my retired greyhound.
Insurer: Fetch
By: Jo-Dog
Not worth the expense
Nearly all claims submitted over 2+ years were denied outright or when paid the reimbursement was a fraction of what we paid to our veterinarian. Even with partial reimbursement when our dog had pneumonia and our cat had skin lesions we never came close to the amounts we paid for premiums. We would have better better off just paying the vet bills with no insurance rather than paying the premiums.
Insurer: Embrace
By: Gregory
Everything was explained with clear…
Everything was explained with clear options.
Insurer: Trupanion
By: Iris
I have had the insurance for 1 1/2…
I have had the insurance for 1 1/2 years now. I have not had any problems submitting a claim. The website is easy to use, they communicate quickly, and I have not had any problems getting a claim approved.
Insurer: Embrace
By: Anne Shoffner
Love Pets Best
I have a senior dog with arthritis and a heart condition, so I have had a lot of claims with Pets Best. The claims process is super easy and Pets Best has paid all of my claims without question. I highly recommend Pets Best.
Extremely easy claim process
I was so worried about having to pay for a large emergency surgical bill up front. I didn't have time to reach out to insurance since my dog was suddenly paralyzed in his back legs. I put the $9k deposit on my credit card to rush my dog to emergency surgery -- I crossed my fingers that insurance would cover it. I've read some horrifying stories about claim delays and rejections so I was a bit anxious. However, I cannot recommend Pets Best enough. They're significantly cheaper than all competitors for the same coverage and approved my claim in just over a week from submission. Not a single line on the invoice (from medications to the operation) was rejected from coverage. Pet insurance is something you buy and hope to never use. Thankfully, I had Pets Best during what was one of the most traumatic experiences for me. I've read too many heartbreaking stories of people having to put their pet down because they couldn't afford care. I'm glad that I wasn't in that position.
Insurer: Pets Best
By: Kae
Great Pet Insurance
"My Siberian had TPLO surgeries on both knees and PetsBest covered BOTH knees which a lot of companies won't do. I've been with PetsBest for many years and have never had an issue with them. My two previous huskies were epileptic and PetsBest insurance covered their medication, CT scans, and other medical necessities. "
My sincere thanks!
I have had pets plus us and my dog Benito for 5 years. I applied for this insurance upon welcoming our family frenchie into our home and I have never had to use it up until now, and let me just say that while our doggie has never had any serious health concerns the unexpected happened and pets plus us made it so easy the whole way through this lengthy process of trying to figure out what was going on with our pet and further more when i was unsure of how to proceed with certain claims i was able to call customer service and talk to a real life person who not only guided me through the claim for reimbursement but was compassionate in asking me how my dog and myself were doing while figuring out care. that was an extra that i truly wasn't expecting but it felt good to know that i was being viewed as more than a claim. I highly recommend them not only is the coverage great but so is the customer service and the process is incredibly easy. Thank you pets plus for making a scary situation a whole lot easier to go through. Ps: Benito is going to be A-ok after some treatments that I can afford for him thanks to his coverage!!