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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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The company considers everything a…
The company considers everything a pre-existing condition, even if you take your pet to the veterinarian and the vet "suspects" it might be a certain condition. They deny every office visit even if you are taking your pet because you are not sure what the issue is. If you do not buy figo insurance at birth, you might as well not buy it at all. Very disappointed this is a Costco recommended company.
Insurer: Figo
By: Nancy
Josh was great
Josh was great, gave me a small multi-pet discount. Asked me about additional coverage but did not pressure me into buying something I didnt need/want. Answered all of my questions confidently and clearly.
Insurer: Fetch Canada
By: Kirsten Taci Raeside
Customer Service A+
I recently had to file a claim with Prudent Pet and I was highly impressed with their level of service. The process was straightforward, and their customer support team was responsive and knowledgeable. The representative I spoke with, Andreea took the time to explain my policy details and ensured that claim would be handled once they receive the information from the Vet. Her professionalism and compassion made a stressful situation much easier to handle. I truly appreciate the excellent service and would highly recommend Prudent Pet to any pet owner looking for reliable insurance coverage. And try to speak to Andreea her vibe made me smile.
Insurer: Prudent Pet
By: Mary Bowman
Pumpkin is great they answered all the…
Pumpkin is great they answered all the questions I had and helped me to understand the insurance plan better for my fur baby!
Insurer: Pumpkin
By: Octavia Wood
Amanda is amazing
My experience was great with Amanda, she is amazing.
Insurer: Fetch Canada
By: Nisha Dabas
So easy and great response time!!
So easy and great response time!!
Insurer: Pumpkin
By: customer
Very poor services
Very poor services, they are only there to take your money would not recommend to my worst enemy, had a claim in since Nov 2024 and they keep delaying and changing my costs on my DD, and now they would like me to renew from April, really i have told them to forgot the claim and cancel my Policy PLEASE STAY WELL AWAY
Insurer: ManyPets
By: Steven
Very professional
Very professional, courteous and explained everything.
Insurer: Nationwide
By: PATRICIA SANFILIPPO
This was the first time I submitted a…
This was the first time I submitted a claim. Had a little difficulty on line but when I called the representative was very helpful and pleasant. She walked me through it and the claim was submitted without a problem.
Insurer: Embrace
By: Barbara Pauly
Ease of navigating the website.
Ease of navigating the website.
Insurer: Fetch
By: Ace Accounting Solutions LLC