215,812+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 215,812 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Customer service at it's best
this was my first time making a claim after having the insurance for 2years had a few issues getting my online account up dated due to mixup with my email address, but when I called customer service line everyone I spoke to was willing to do what ever was needed to correct the problem. Although it took a few days to correct the issue I was kept informed of the progress. I do have to say it was very important to me to speak to someone who actually spoke and understood english.I originally got the insurance for major medical bills with my two Labrador Retrievers hoping I would never need to use it, but was good to know it was there when I needed it for an abdominal obstruction for my 2 year old Labrador.
Insurer: Embrace
By: Gigi
Very informative, great insurance for your pets
I have 3 pugs. I am thankful for the coverage I have with aspca. I recommend it highly
Insurer: ASPCA
By: Romablock
Made a bery good decision in choosing pets best
Petsbest reimbursed in less than a week .
Insurer: Pets Best
By: Carisa
Very happy
Quick response to claims, very easy online claim tracking, usually receive a check within two weeks of submitting a claim. Overall, I've been very happy with Embrace.
Insurer: Embrace
By: A
Amazing Service
Our dog had to have emergency surgery to remove a foreign object from his small intestines. He was so sick, and we didn't know he had eaten anything until after we took him to the vet and they performed x-rays. It was very scary hearing the risks from the vet, and then seeing the vet's estimate of costs didn't make it any better. We obviously love our pup, so we did the surgery. I hope no one ever has to go through this type of scary procedure with their dog. But if they do, I hope they have Healthy Paws. I submitted four hospital bills and they were all processed within 24 hours. Then our dog needed follow-up care after some post-surgery complications, and Healthy Paws processed those in less than 24 hours, no questions asked. A Healthy Paws rep even reached out to us to check on the status of our pup. There is just so much comfort we now have knowing that Healthy Paws cares and that we don't need to stress over potential medical expenses. Whenever I run into any other dog owner, I recommend Healthy Paws. We couldn't be any happier and we're so appreciative for Healthy Paws helping us through this situation.
Insurer: Healthy Paws
By: Brad
Quick, Easy and an easy experience
ASPCA pet insurance works well for us. Claims are super easy and processed so quickly. We like being able to check the status and getting email updates. I can't imagine not having pet insurance! Great value!
Insurer: ASPCA
By: AR
best coverage
I switched to ASPCA about a year ago. Normally coverage was marginal with my old insurer and the payment to premium ratio was close. ASPCA is faster and the payout ratio is much better. My dog is usually very healthy but this year we had a temporary problem and the cost was very high. ASPCA took the sting out of that.
Insurer: ASPCA
By: john
Best money I've ever spent
We have insured two kitties with Embrace for over 5 years and unfortunately have had to file claims a few times for each one. The amazing thing is that Embrace has been there each time to ease the financial burden of an already emotionally stressful time. They have also shown great customer service and empathy when communicating with us by phone or email. They have the most streamlined claims submittal form and process we have ever experienced. Reimbursement for covered care has always been no more than two weeks whether the it is for hundreds or thousands of dollars. We are Embrace customers for life.
Insurer: Embrace
By: Donn
Always a pleasure to deal with
Whenever I call Embrace, I receive top notch customer service and prompt attention with the matter I am calling about.
Insurer: Embrace
By: Stacey
Good choice
Reimbursement for cat medical expenses has gotten better. Now dental is covered and the per-incident amount is more, which is helpful. The only thing I would improve is perhaps prescription food. I have chronic/on going care insurance for my older cat, and her medical is covered, but not the food she needs to be on, which is very important (kidney disease).
Insurer: ASPCA
By: Lisa