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Love Embrace!
Unfortunately my puppy got sick approximately 6 months after I signed up for Embrace. They paid every claim they were supposed to pay. One vet visit alone was over $10,000 and while it did take them a little bit of time to go through each charge line by line because it was pretty complicated for a week in ICU ~ they paid every penny that they were responsible for. They even covered platelets for her blood transfusions. I really expected Embrace to raise my rates and deny claims with loopholes ~ like another well known company did with another dog I had ~ but they didn't. They had some growing pains in there with all the new people they hired because the company grew fast.... so claims took awhile to handle for a brief period. But all in all ~ they were first class from beginning to end!
Insurer: Embrace
By: Boxerlover
Outstanding personal service
When I found my wonderful pit bull, Petey, through a rescue organization, my commitment to caring for his every need included purchasing a pet health insurance policy that would protect both of us. I searched the internet and got personal recommendations and all signs pointed to Healthy Paws, and I'm very glad I made the choice. Submitting a claim is effortless, and Healthy Paw's responsiveness is remarkable. Petey recently went through surgery to repair a torn cruciate ligament. I submitted the claim on the morning following his return home from the vet and Healthy Paws reviewed and approved it, and emailed me that afternoon. No issues, no challenges. On a few occasions, I've called them to ask questions and have always been greeted by pleasant knowledgeable people who provided me with frank honest answers and expressed their concern for my boy. I wish my own health insurance provider was as easy and pleasant to negotiate. They conduct their business with a personal touch, and that's a nice way to experience a health insurance company.
Insurer: Healthy Paws
By: Michael
The BEST!
I have had Healthy Paws insurance for several years. They are the BEST. Claims are processed promptly. My dog had to have surgery last week and after I submitted the claim they sent me an email to ask how he was doing! Amazing concern and customer service.
Insurer: Healthy Paws
By: Mary
So glad I got insurance
I wondered about pet insurance for years but was worried it was a scam. When I added a second dog to my family I decided to try it out. I never wanted to have to make a decision on my pets health due to money and I have not been sorry. It's one of those things you hope you never have to use, but unfortunately I have needed it a few times with both dogs. So far I have found it to be fair and prompt. I only wish it had been around when my 11 year old was young because I'm spending a lot of money on his pre-existing conditions to no fault of the company. I highly recommend it if you don't have a huge savings account and want to take good care of your pets.
Insurer: Embrace
By: Amanda
so happy to have this
MyDog Camo will be 4 years old on May 31. He was diagnoised with Addisons Diease in February of 2013 Camo was born in May 2012 so he was very young to have this medical problem as of today Camo is doing great with the daily meds he has been taken since Feb 2013 and his health is very good, He has to have yearly blood test done but other that that camo is a healthy english springer spaniel and he is one of 9 puppies. all the other 8 were checked and no other puppy has this medical problem. VPI isurance has been wonderful and with this insurance my expenses would be out of this world. Thank you again Nationwide for a wonderful pet insurance program, I urge all new pet owners to insurer there pets thru Nationwide,
Insurer: Nationwide
By: Diana
Very satisfied for service and coverage
Courteous representatives. Fast turn around on claims and little or no hassles. It is great to have this peace of mind about the medical costs for my furry pal.
Insurer: ASPCA
By: Jim
Top quality service
Our cat was hospitalized for a week, expensive tests, etc. It would be a tough time to cover multi-thousand bills without help from Embrace. Thank you for coming to help us when it was so necessary!
Insurer: Embrace
By: Dmitry
Easy! Efficient! Empathetic!
I don't know why, but we had never purchased health insurance with our previous 5 dogs. When we adopted this dog, Embrace was recommended as one of the best by our vet's office. Now we know why. Right away we had to submit a couple of claims for some minor problems. The process is very easy and the checks came right away. Embrace is excellent about maintaining communication with us.
Insurer: Embrace
By: Patricia
The right choice: EMBRACE highly recommended!
OK - pet insurance, ... seriously ... we need that? I never gave it much thought before. But, wanting the best for our dog in case something happened, I signed her up with EMBRACE ($200/80%) last December. I chose EMBRACE because their coverage was somewhat better than that of the competition, at a slightly lower price. I had no previous experience with this industry whatsoever. And just three months into the policy, our Golden Retriever ("Joy", 7 years old) fell sick with a severe gastroenteritis and possible lower GI tract obstruction (X-Rays and first medication by her regular vet). To make a long story short, by the time we rushed her to the Veterinarian Emergency Hospital, surgery and hospitalization were unavoidable - as was the $4,800 bill that came with it. However, while at the hospital, the hospital's staff told me, that some of them had their own pets insured by EMBRACE and that this carrier had a good reputation for claims management. Well, I hoped the best and prepared for the worst. The claim forms were emailed and faxed to EMBRACE on a Monday. By Tuesday at noon I had several return mails confirming that they were working on it and on Friday (4 days turnaround), I had confirmation that all of the $4,800 in procedures were covered and the checks were mailed out. WOW - what can I say? I did not expect that to happen this quickly. I am very happy with the way EMBRACE handled my claims and the turnaround time. They kept 100% of the promises they made in their advertising, their website and their policy terms. Thank you for NOT making me jump through hoops and covering a situation that was traumatic enough, even without the financial aspect of it. I am very happy and can now say: "Yes, you need pet insurance!" And my experience with EMBRACE has been nothing but outstanding. I am glad I made the right choice.
Insurer: Embrace
By: Christian
Processed a claim after only 2 months in!
Our puppy broke her leg after we had only had her for 2 months. Healthy Paws was easy and effortless to deal with, and I was soooooooooooooo thankful I had made the investment- smartest thing I ever did! I highly recommend Healthy Paws to anyone considering pet insurance.
Insurer: Healthy Paws
By: Dawn