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Pet parents across the U.S. and Canada have left over 215,812 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Love Love Love HealthyPaws
We have 2 Beagle pups who both ended up with cherry eye, requiring both of them to require surgery. Healthy Paws is so affordable and easy to use (especially the phone app). They are very responsive, quick to process your claim and let you know the status of the claim, they let you know if there is anything you need to do and they process and pay the claim quickly. I have recommended healthy paws to all my friends with pets and am ever so grateful I have them for my pet insurance.
Insurer: Healthy Paws
By: Carey
Great service
Embrace was very timely in looking at my recent claim for my dog Hattie. They kept me informed on the process and when I could expect an answer. Once they determined the claim was valid, I was reimbursed quickly. I hope I never have to file a claim again but I know if I do it will be addressed quickly. Every time I have had to call in to Embrace, they have been very caring and knowledgeable.
Insurer: Embrace
By: Candice
Terrible. Didn't pay a claim based on technicality
I have husky who developed a blocked mucous membrane and were on a wait and see due to the swelling would go up and down. Well she developed a fatty Tumoe around the mucocele and it was decided it should be remove due to compromise to trachea. So we had it removed surgically and it was a hefty bill as it was major surgery. ASPCA pet insurance said they would no cover because the treatment was over 180 days from original diagnosis. I was with them for many years. I begged them to reconsider due to the wait and see. I appealed but to no avail. They also stopped paying for my mix breed for a chronic cough. Needles to say I cancelled because they only pay for easy cheap things and are not there for you when you really need them
Insurer: ASPCA
By: Jill
Excellent
Healthy Paws has been so wonderful. At first we weren't sure if we should get our lab doggy insurance or not because we weren't sure if we would need it. Boy were we wrong!!! Shortly after signing up our doggy got so sick! Healthy Paws was there every step of the way. It is so nice knowing that we can get our girl the best care and we don't have to worry about it breaking the bank. Healthy Paws has even reached out to us asking how she is doing! What other doggy ins. would take the time to check on your dog?! It touched our hearts that they truly care. We couldn't of asked for a better company to have our back when it comes to our doggies well-being!!!!
Insurer: Healthy Paws
By: Mary
Satisfied with Insurance
ASPCA is the only insurance I have had for my 2 dogs so can't compare to other but I would not make any changes. I have had no issues and I have no complaints with the coverage I chose. Claims are easy to complete. Getting paid on claims is fast. They send me an email to let me know they received the claim. Within a few days I have the money. Customer service is great. I can call with questions and always have an answer. And I like that they always follow up to see how my dogs are doing.
Insurer: ASPCA
By: Stephanie
FIGO pet insurance is the best!
I could not be happier with FIGO pet insurance. Their coverage is reasonable, their handling of claims fair and reasonable time-wise, and they truly seem to care. My dog got a get well card after a serious illness. Their customer service is extremely professional and fast. FIGO insurance has already saved me thousands of dollars. I am so sorry I did not have it for my past dogs. When my dog was really sick and in the hospital for three days it was a great comfort to know that the vet fees would be almost completely covered by his insurance. Thank you, FIGO!
Insurer: Figo
By: Patricia Hill
Healthy Paws is the Best Pet Insurance Company!
Healthy Paws is the best insurance company I have ever worked with. Our recently adopted dog was on the plan for a couple of months and he suddenly started having difficulty breathing and was close to death. We brought him to our local animal hospital where they discovered he had an enlarged heart and defective tricuspid valve. He was in the hospital overnight after they drained fluid from his lungs and started him on medicines. The bill for the hospital and medications came to over $4,500. Healthy Paws covered us for 90% of this less our $500 deductible and the charge for an office visit as we expected. Taking out the insurance through them was a great decision because I was thinking about self-insuring as we used a different company for our last dog that was completely healthy until he was about 13 years old. That insurance company practically paid nothing for his arthritis treatments and the well care payments did not amount to much. I was a little worried that Healthy Paws might not pay us after putting about $4,500 on my credit card based on my experience with the old insurance company- but fortunately this was not the case. Just be sure to have your medical records/ history on you pet to send to the company.I considered Trupanion for our new dog's insurance but did not like the fact that there was a $500 deductible for each different type of incidence. With Healthy Paws I know that I will by the $500 once and then they start the 90% coverage for the year regardless of what conditions/diagnosis comes up. The claims process with Healthy Paws could not be any easier with their mobile app. Snap a picture of the invoice and send it off with out any claim form. I highly recommend anyone looking for pet insurance to contact Healthy Paws.
Insurer: Healthy Paws
By: Jesse
Very happy first experience
Very happy with our first claim experience with Embrace. Our dog was diagnosed with conjunctivitis and all we had to do was print out a simple 5 question form for the vet to complete and fax it in. Within a day I heard back that that had received our claim and that we were covered within a week from that!
Insurer: Embrace
By: Erin
FIGO is the real deal
We lost a pet to cancer and when the time came to get another dog we decided to investigate pet insurance. I read hundreds of reviews and read the policies word for word. FIGO offered the best coverage out there, at any price. I also love their text customer service because I can't always call in when I'm at work. I signed my 1 year old and then 3 mo old English Bulldogs up with FIGO. Two weeks ago my now 5mo, Otis started throwing up after visiting dog daycare. Then he got a fever--long story short he had aspirated some vomit and contracted pneumonia on Easter Sunday! He ended up going to the emergency vet and then needing to have an IV and around the clock care for an additional 24 hours. His total care was about $2,000! We chose to have a $200 deductible and 10% co-pay. I was really nervous after I submitted our bills because I had remembered all of those awful reviews (of other pet insurance companies). My concern was for nothing because FIGO is awesome. They sent Otis a get well card and about 8 days after I had uploaded the bills to my pet cloud (no claim forms or anything), Lauren called me personally to tell me everything was processed. One less thing to worry about. :)
Insurer: Figo
By: Angela Cutter