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Pet parents across the U.S. and Canada have left over 210,301 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Healthy Paws is the best pet insurance ever!
I am a Doctor and I work with animals and rescue all the pets I have ever had. Just like for humans, to ensure a healthy and fulfilling life, the right insurance for our furry friends and babies is the key ingredient to a happy life. I have researched all the pet insurances out there and Healthy Paws is by far superior and the best! I love going to sleep and knowing my beloved pets and me are taken care 100%. We are grateful to be with Healthy Paws and recommend it to all pet parents out there! Love, Dr Elena, Ella woof and Lina prrr :)
Insurer: Healthy Paws
By: Dr
Customer review of experience
Courteous customer service, compassionate approach, prompt claims handling with integrity.
Insurer: Trupanion Canada
By: maryanne
Customer review of experience
Courteous customer service, compassionate approach, prompt claims handling with integrity.
Insurer: Trupanion
By: maryanne
Healthy paws is the smart choice
First of all, pet insurance is amazingly useful in general. I dislike the idea of waiting for a bad thing to happen and then just hoping that somehow I will be able to raise enough money via crowdsourcing to take care of a beloved family member. So #1 is get pet insurance; don't gamble with your pets life. #2 is, since you're going to get pet insurance, get Healthy Paws. Here's my experience with them: You would think a lab-bulldog-staffie-boston terrier mutt would be free of hereditary conditions, wouldn't you? Not my Lilybug. She's just exceptional like that, I guess. She was born with both femurs curved to the point that her kneecaps don't track properly. Doesn't sound like a big deal? Well it kind of is. Long story short--She needed BOTH femurs cut, rotated, and screwed into plates, BOTH knee ligaments cut and re-pinned, BOTH knee grooves deepened, and since we got her treatment so early we managed to fix a partially torn ACL before it fully tore apart (can you imagine the pain if that had happened?!) and realized that her shin bone ALSO needed to be cut, rotated, and screwed into plates. Altogether we have one very sore puppy, and almost $20k in vet bills. I don't even make that much in a year, as a grad student. Because of healthy paws we: 1. Could manage to pay for almost $20k in vet bills that otherwise would have put us in debt. 2. Were a lot faster about going to the vet & surgeon, since we knew we'd most likely be able to afford the care (since we only have to cover 20%). This saved us and our pup from a LOT of pain, since it meant we caught a partially torn ACL before it completely tore. 3. We were reimbursed so quickly that we were reimbursed for the first surgery before the second one took place, and didn't even need to take out a loan to cover the upfront costs. (We did it in stages, so that she could still be a tri-pod at any point in time.) Every time we've submitted a claim, they assess it within a day or two and the check gets to me a week later (Except the one time it got lost in the mail. And they were ready to reissue it in a heartbeat.) On top of that, the people at healthy paws are so friendly. I've had to contact their customer service a couple times, and every time they handled my issue efficiently and very pleasantly. I was never passed around, or talked down to, or put on ridiculously long holds. They didn't make excuses, they just found solutions. Someone from healthy paws even rea
Insurer: Healthy Paws
By: Amanda
Intuitive Forms with Fair and Fast Responses
For just under $30 per month I get the piece of mind knowing that my husband & I can get generous compensation for any medical emergencies that might come up. With my cat, she is living with mild renal failure and our first appointment to diagnose that cost a lot of money. With ASPCA, we got about 80% of that back. We would have gotten more, but our vet charges a little bit over ASPCA's accepted charges. But it's better than nothing and is worth the peace of mind.
Insurer: ASPCA
By: Becca
Thank You
I would remommend Embrace to anyone with a new puppy. I had an English Bulldog names Thor and he sadly passed away at 1 years old. The company refunded my reaming balance I had paid for the insurance and they covered $8000 worth of vet bills.
Insurer: Embrace
By: Michel
Successful claim
My nearly 2 year old Golden doodle cut her paw badly. She required many stitches and a month to recover. I've never made a claim before on pet insurance and I'm happy to report that I was reimbursed promptly and without incidence.
Insurer: Trupanion Canada
By: Traci
Successful claim
My nearly 2 year old Golden doodle cut her paw badly. She required many stitches and a month to recover. I've never made a claim before on pet insurance and I'm happy to report that I was reimbursed promptly and without incidence.
Insurer: Trupanion
By: Traci
Embrace was top notch
My 6 year old German Shepherd had an ACL injury and Embrace was fast to get the Pre-certification done and I had reimbursement within 2 weeks. If you are looking for a legit Pet Insurance company, Embrace should be at the top of your list.
Insurer: Embrace
By: Dianna
Excellent customer service and quick turnaround!
My one year old cat needed stitches after knocking down a fishbowl. This meant anesthesia, stitches, antibiotics and pain medication. Unfortunately, his wound opened up after the stitches were removed and he had to go to an urgent care vet. The urgent care vet repeated all of the above but was VERY expensive! The most important thing is that kitty is now doing great. The folks at Healthy Paws were great- execllent customer service, answered all of my questions, and paid my claims in less than a week.
Insurer: Healthy Paws
By: Laurie