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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Ease of application
It was easy to apply for my pets coverage using the website. I feel the description of the coverage was helpful in deciding what plan I wanted to sign up for.
Insurer: Nationwide
By: MJ
First time submitting a claim.
This is the first experience with the process of pet insurance and thought it would be a good investment in my pets future and my bank account. The customer service is great and the website is easy to navigate as well as affordable prices. All of those attributes have led to a 5 star review. I've had to unfortunately, submit my first claim. So, we will see how that process transpires. Hopefully another great review will follow this one after this process has concluded.
Insurer: Embrace
By: Nicole Martinez
Great Insurance for pets
Great Insurance for pets. Affordable, easy to use, excellent customer services.
Insurer: Embrace
By: michelle dubois
I just read another negative review and…
I just read another negative review and am glad there are people who speak the truth. I’ve been quite disappointed with Fetch Pet Insurance. Whenever you reach out with concerns, the response is always the same: “We understand your frustration, but it’s in our terms and conditions.” They offer to help, but in reality, it feels like they don’t really care. After someone posted a negative review, I again noticed an influx of positive reviews right away from users claiming to be extremely satisfied, which feels suspicious given my experience and experience of others.
Insurer: Fetch
By: Guyana
The most horrific experience.
The most horrific experience I’ve ever had with any insurance company. (you know that’s saying a lot) When our cat passed, I called Embrace to cancel. “I’ll need some information…” Info given. “Please hold while I pass you on to a special team that can help you.” “Hi how can I help you?” Repeat ALL info. Again. The next day, a survey in my email asking WHY I CANCELLED… BECAUSE OUR CAT DIED. Let’s rub it in, let’s ask again and again, let’s express some fake sympathy with a “special team” that doesn’t know anything and repeats the same questions over and over. Then let’s ask WHY you cancelled insurance on your dead cat. Pay attention people. Just a little. It’s not that hard to get this stuff right. All you have to do is LISTEN. Is there a zero-star option?
Insurer: Embrace
By: Stefanie Somers
Sorry for the delay in writing this
Sorry for the delay in writing this. Amanda H was an exceptional listener, knowledgeable, and helpful.
Insurer: Fetch
By: Patrick
Great service and fast turn around for…
Great service and fast turn around for a huge bill when my doggie was hit by a car. Thank you
Insurer: Spot
By: Viva Jester
With adopted dogs previous records and…
With adopted dogs previous records and previous existing conditions are a big question. So far, with our 2 adoptees who went to a Vet upon adoption and cleared for med issues, we've had a positive experience with claims.
Insurer: Embrace
By: Deb
The outcome of my recent experience was…
The outcome of my recent experience was positive. I had my claims reviewed and after thorough examination of my dogs records they approved them. They have made me feel confident when they review my dogs records
Insurer: Embrace
By: TRACY SABOL
SPOT IS AWESOME!
I was impressed how quickly they paid us for the claim. Also very helpful with questions
Insurer: Spot
By: Barbara Evans