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Pet parents across the U.S. and Canada have left over 210,291 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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The bst pet insurance out there!
I have had multiple experiences with Trupanion and each one makes me glad I have them for my pet insurance. One of dogs has had issues with lameness in his leg snd the x-rays and procedures were expensive and Trupanion promptly covered it and sent me a check in 3 days! I would definitely recommend this insurance.
Insurer: Trupanion Canada
By: Luke
The bst pet insurance out there!
I have had multiple experiences with Trupanion and each one makes me glad I have them for my pet insurance. One of dogs has had issues with lameness in his leg snd the x-rays and procedures were expensive and Trupanion promptly covered it and sent me a check in 3 days! I would definitely recommend this insurance.
Insurer: Trupanion
By: Luke
wellness claim
Wellness claim. It was a prompt experience and I appreciated the email that let me know that you received the info I sent you.
Insurer: Embrace
By: Christina
Fantastic customer service
Well it all started with my English Cocker Spaniel - Penne deciding to eat one of the cat's toys. She ended up with a bowel obstruction and required emergency surgery late on a Monday night into Tuesday. She sailed through it all beautifully. I picked her up on Thursday and dropped by my vet's office on Friday to provide them with the information for filing my claim with Healthy Paws. They faxed the information and the next day I received an email from Healthy Paws telling me that my claim had been received and was being processed. The following day I received another e-mail telling me that my claim had been processed and approved. I received my check the following Tuesday 14 days after they received the necessary documentation. They even followed up with a very personal e-mail inquiring how Penne was doing after her "belly surgery". I can't say enough good things about this company and have been telling all of my pet owner friends about them. I had a different insurance company with my last dog and was not at all satisfied with them. I did a lot of research before deciding on Healthy Paws and am so happy with my decision.
Insurer: Healthy Paws
By: Joann
Fast and reliable
Pepper is my second dog, this is my first time getting a pet insurance. He's insured by Turpanion 30 days trail and unlucky he's to use within the trail period because my wife give him wrong treat which make him diarrhea and vomiting and has to go to emergency. Claim is easy and fast what I need to do is send a photo of receipt to Turpanion claim email, within 1-2 days I've got reply and get money back within a week. Unfortunately I've to use it again because Pepper jump and broke his front left leg, I sent the receipt to Turpanion again as usual it's fast. I highly recommend Turpanion, not just fast and their representatives are nice and helpful, also wait time is less than 5 mins.
Insurer: Trupanion Canada
By: Vincent
Fast and reliable
Pepper is my second dog, this is my first time getting a pet insurance. He's insured by Turpanion 30 days trail and unlucky he's to use within the trail period because my wife give him wrong treat which make him diarrhea and vomiting and has to go to emergency. Claim is easy and fast what I need to do is send a photo of receipt to Turpanion claim email, within 1-2 days I've got reply and get money back within a week. Unfortunately I've to use it again because Pepper jump and broke his front left leg, I sent the receipt to Turpanion again as usual it's fast. I highly recommend Turpanion, not just fast and their representatives are nice and helpful, also wait time is less than 5 mins.
Insurer: Trupanion
By: Vincent
A veterinarians choice
First, I should say that I am a veterinarian. I have pet insurance because while I can provide most of the care for my pet even I need the help of specialists at times. This time my little guy tore both his cruciate ligaments and needed to see a surgeon to correct the problem. His surgery went great and Trupanion responded very quickly to my claim. I see a wide variety of insurance claims from clients and I chose Trupanion because of the extent of coverage they offer and their great client service.
Insurer: Trupanion Canada
By: Leslie
A veterinarians choice
First, I should say that I am a veterinarian. I have pet insurance because while I can provide most of the care for my pet even I need the help of specialists at times. This time my little guy tore both his cruciate ligaments and needed to see a surgeon to correct the problem. His surgery went great and Trupanion responded very quickly to my claim. I see a wide variety of insurance claims from clients and I chose Trupanion because of the extent of coverage they offer and their great client service.
Insurer: Trupanion
By: Leslie
Kind and reliable.
All of the claims I have submitted have been handled quickly and fairly. They have paid what they said they would pay. When one of my dogs died, someone from their management called to see how we were doing. I thought that was very kind of her. She allowed me to share my grief over my lost pet.
Insurer: ASPCA
By: Vickie
Quick, easy, friendly service
A few weeks after I signed up for Healthy Paws, my little kitten ate a rubber band and needed serious surgery and a few overnights in the hospital. It was essential to know that Healthy Paws had my back and allowed me the peace of mind to move forward with whatever my kitten needed (I signed up for the 80% reimbursement plan with a $250 deductible). I submitted my claim on a Wednesday, it was processed on a Thursday, and I received my reimbursement check the following week. There was no quibbling over any items on the list, no unnecessary phone calls, none of that nonsense -- the whole process was easy, handled quickly, and with friendly emails from Healthy Paws staff. It was stressful enough having this sick little kitten, so I'm very grateful that the insurance experience didn't have to be too.
Insurer: Healthy Paws
By: Kathleen