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Sent the money in a timely fashion, faster than human insurance, would highly recommend this company, no hassles at all.
Insurer: Pets Best
By: Diane
Mixed experience
I've had mixed experience with PetPartners over the years (I got it for my dog when he was 8 months old and he just died at 10 years). Whenever I had a claim they paid it promptly, and it was easy to file online since I own a scanner. Generally it was easy to figure out exactly how much they'd pay you back--80-20 with a $125 deductible--although there were a few times with the wellness part of the plan that I didn't feel that they reimbursed as they should; my vet is NOT expensive and sometimes they wouldn't cover her basic charges. That being said, during my dog's final bout with cancer they were wonderful, even paying for his pt without a blink. They say to expect it to take 30 days for reimbursement, and it really will take the FULL 30 days. My main complaint is that the insurance cost skyrockets once the dog turns 7; I went from $60-80 per month to $180 pm by the end. That makes it really seem like a scam since I made almost no claims on them until the final year of my dog's life; it was as if they wanted me to cancel my insurance so that they'd never need to make a pay out. I've said "yes" here to the recommendation, but it would be with qualifications and I'm currently searching for a new insurer in case I get a puppy.
Insurer: AKC
By: Kay
Not one othe best
I thought this insurance was the best but I am not very happy, every time you submit a claim they apply your deductible, has a max cap if you pet bill is more than 2500 that it is they wont pay any more, every instance is they apply the deductible. I found other insurances that don't have a max and are very fax and don't a apply the deductible for every instance. If you dog is old and have this insurance better check this out before you submit a claim
Insurer: Pets Best
By: Julia
Very Happy with Pets Best Pet Insurance
So far we've only used the insurance for two well visits, cat & dog, but we are very happy with the reimbursement of services as well as the ease of filing the claims. The process is quick & easy. We're also very happy with the ease of customer service. The attentiveness and competence of the representative, Jennifer, was such a pleasure. Seems like good customer service is a rare quality these days. She went out of her way to take care of our situation, and we appreciate it!
Insurer: Pets Best
By: Cathy
Very Nice Company. Been with you 12 years.
Everything went well. The amount of the proceedure was $495.00 and I received $300.00. I wish it was alittle more, however it was fair.
Insurer: Nationwide
By: Sherry
Easier to deal with than my own (human) insurance!
My dog recently had MPL surgery done by an orthopedic specialist. When I asked to fill out the claim forms, he advised my that in his experience, claims for the type of surgery my dog had all always declined. The surgeon had only had experience with VPI. 7 business days after filing my claim, I received an email from Embrace saying my claim had been approved and my check is in the mail! I paid out of pocket a total of 2540.00, and Embrace paid for all but 400.00!
Insurer: Embrace
By: Dan
Great fast service!
I was surprised how easy it was to get claims processed and paid. Our vet participates with Trupanion and files the claim directly with them and I can elect to have the payment sent directly to Trupanion, which I did. I got an email notice a couple days later that the claim had been paid, and an Explanation of Benefits. I wish my health insurer were that fast! We are very impressed!
Insurer: Trupanion Canada
By: Julie
Great fast service!
I was surprised how easy it was to get claims processed and paid. Our vet participates with Trupanion and files the claim directly with them and I can elect to have the payment sent directly to Trupanion, which I did. I got an email notice a couple days later that the claim had been paid, and an Explanation of Benefits. I wish my health insurer were that fast! We are very impressed!
Insurer: Trupanion
By: Julie
Best Insurance
I have had this insurance for 9 years and I could not be happier. The customer service is both refreshing and prompt. Every claim I have submitted has been immediately acknowledged and the turn around time is less than stated. I just got another puppy and added insurance on him. Here's to another long term relationship :)
Insurer: AKC
By: Ronda
Accidents,illness and wellness for my Pug
Getting pet health insurance for my pug was one of the best things I could have ever done and I am glad that I did it thru ASPCA Pet Health Insurance! They have always been there to answer my questions, have processed my claims (so much quicker than BC/BS), and even call to follow up on my fur baby! I live my pug, but he is a mischeivious toddler and if there is something he can get into... He finds a way. But also being a pug, he has been prone to asthma, allergies and anal gland issues. He also gets constant ear infections... Yes, i have the vets number on speed dial! Some people laugh when I say that I have pet health insurance and I just say, "Do you have health and dental insurance for your kids?" My pug is my kid and he deserves the best vet care possible for routine wellness, dental, sickness and those unpreventable accidents (he ate a bumble bee once! - he is allergic to them we found out! And had to rush him to the hospital!) i was there for my puggy and ASPCA Pet Health was there for me! Love them!
Insurer: ASPCA
By: Linda