216,496+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 216,496 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Good customer service
Our latest claim was for our dog's annual check-up, allergy medication refill (not covered), year supply of NexGard and HeartGard, etc. The vet clinic sent in the claim for us and Embrace sent an e-mail promptly to inform us that they received it. An estimate of the reimbursement followed within a few days and then the reimbursement check came shortly thereafter. Have not had a problem so far with Embrace with any claim.
Insurer: Embrace
By: Pat
fast reimbursement
i had multiple claims spanning several months and they paid the claims as agreed with in 2 weeks no problems or hassle
Insurer: ASPCA
By: Shane
Wonderful
Embrace is the best! I have an older cat who has been very sick and they have been by my side taking care of everything. They do just what they say they will do. No hidden agendas. And they pay quickly. I can't say enough good things about them. I am surely glad I had them through this difficult time. I would rate them an 11 if I could.
Insurer: Embrace
By: Diane
Wonderful
Embrace is the best! I have an older cat who has been very sick and they have been by my side taking care of everything. They do just what they say they will do. No hidden agendas. And they pay quickly. I can't say enough good things about them. I am surely glad I had them through this difficult time. I would rate them an 11 if I could.
Insurer: Embrace
By: Diane
Thank you Embrace
Easy claim submission and reimbursement. Thank you .
Insurer: Embrace
By: Claudia
NOTHING BUT A SHAM
We recently purchased a puppy and being playful as puppies are he got a bit too excited and hurt his leg. We watched how he walked for a couple of days and were worried he may have broken a bone so we took him to the vet. The vet examined him and ordered x-rays and pain medicine. We filed our claim weeks ago and it has gone back and forth between the insurance and the vet. We are still out of pocket and the premiums will be higher than paid claims. Too bad this practice of insurance shams are not legally stopped. BUYER BEWARE
Insurer: Petsecure
By: Louise
Peace of mind
My rescue pup had a lump on his rear end. It had to be removed because it could get bigger and needed to be biopsied to make sure it wasn't cancerous. This was my first claim with Healthy Paws and it couldn't have gone any better. Submitting my claim on the phone was so easy. I received an email promptly telling me it was being reviewed and I received a check in the mail within ten days. Customer Service followed up to see how he was doing. The lump was not cancerous and pup is doing great! I have recommended Healthy paws to all my friends with pets and I am so glad we signed up for it.
Insurer: Healthy Paws
By: Carol
Great experience so far
Dealing with Embrace doesn't even feel like dealing with an insurance company. Amazing customer service (they just emailed me to make sure I received a check they sent less than a week ago), fair premiums, and comprehensive coverage. I'd recommend them to anybody with a pet.
Insurer: Embrace
By: Nathan
Purr-fect Pet Insurance
When Boom-Boom fractured his canine due to an accident, he had to have oral surgery to extract the tooth. Healthy Paws covered a large percentage of the procedure, which was expensive. Healthy Paws processed my claim form so quickly, in just a few hours! Boom-Boom has recovered from his surgery; he is running around outside, catching mice, and eating well. Two-and-a-half years ago, Boom-Boom appeared on the doorstep of our Tibetan Buddhist community; he was a homeless stray. We gave him a loving home, and thanks to Healthy Paws, we were able to give him excellent healthcare. By purchasing pet insurance from Healthy Paws, I am supporting their mission to find homes for homeless animals.
Insurer: Healthy Paws
By: Rachel
Premium Hikes
Trupanion raises insurance rates by 10-20% each year. I got it in 2013 when I got a new puppy and have had it for 3 years now. My first year's monthly premium was $51.49, second year $56.35, third year $67.63, and today I received an updated policy with an increase to $81.15. I chose Trupanion because they said they don't increase premiums based on claims or the dog's age, but what I am seeing are huge hikes. They said this relates to increased vet costs in my area, but I am very aware of the costs around here and they have not changed in a long time. Do the math and figure how just how soon this policy becomes useless with annual increases of 20%. Insurance is mainly necessary when the dog is a senior, perhaps at around 10 years of age, and by that point, at this rate, you would have paid Trupanion about $18,000. Pretty sure it's better to save this money in a savings account which pays you interest instead of feeding Trupanion's CEO.
Insurer: Trupanion Canada
By: Anna