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Pet parents across the U.S. and Canada have left over 217,980 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Awesome Pet Insurance
First of all I am a licensed insurance broker in California. The product that Nationwide offer for pet insurance is superior over all of the other companies I looked at prior to buying coverage. The claim process is quick and easy to say the least. I've been compensated by Nationwide for my honest review
Insurer: Nationwide
By: Dean
They helped save my pets life
I never had pet insurance before and was not expecting to need any soon but thought it would be prudent as my pet was getting older. As it turned out just three months into coverage she contracted pneumonia and required intense after hours emergency help. I am glad to say that after 2 months of treatments my Tallulah is doing much better and ASCAP Pet Insurance refunded 80% of all or most costs minus the deductible just as they stated they would in their policy. I had to call in to Customer service one time and the agent was very helpful and friendly. During this time I received two calls from their staff to see how Tallulah was doing. They have a very user friendly website and claim submission process and UI. Their claim process does take a long time, about 1 month for the initial claim and then 2 or weeks for additional claims from same original issue so that would be only room for improvement but I would still highly recommend.
Insurer: ASPCA
By: Polo
Never cursed so much over the phone EVER!
Here's some background, for 3 years my dog was losing fur and itchy VERY itch. I had been in and out of the vet office so much I felt like I lived there. Each time the doctor would tell me it was allergies, after look at my bald, coned up dog I decided to get him to a specialist. I knew I would cost me so I decided to get insurance to see if we could at least get discounts on his treatment. So I called Embrace and said "I want to take my dog to a specialist because I don't think this is allergies. Once we get a diagnoses would we be covered?" person over the phone said yes because we would have a proper diagnoses. I get my dog to a specialist and he has eczema! We paid for the skin scrape, several other tests and medication. Send in the forms and were rejected. Why? Eczema is under the same umbrella as allergies which he had a diagnoses for, mind you the vet said it was environmental allergies. I when I repeated what was originally told to me they said “we have no recording of that conversation because you were not a member then” well the reason I became a member was based on that FIRST conversation! I canceled my policy right there because I felt I was lied to. So I dropped them and my original vet that day.
Insurer: Embrace
By: Sandra
There when we needed them
We purchased Embrace after our 6 year old golden retriever ate a sock and had to have surgery. A year later, she ate a smaller sock but didn't require surgery - what she did need was X-rays, stomach pump and antibiotics for a secondary infection. Embrace covered the whole bill, which was around $600. Just what we got the insurance for! Thank you Embrace!
Insurer: Embrace
By: C.
Helping to save my dog's life
Thank you ASPCA for being so supportive and responsive in helping me make sure my 11 year old Rottie gets her cancer and chemotherapy treatments! She is doing great and we are thankful for you!
Insurer: ASPCA
By: E
Claims are slow
Insurance is good so far, but takes to long for a claim to go through
Insurer: Pets Best
By: Vera
If you love your pet, get Healthy Paws insurance!
Tim Weiss, Claws & Paws Protector at Healthy Paws Pet Insurance & Foundation sent me an amazing email to see how my two dogs were doing after their respective surgeries. I was thrilled to report that both had their stitches out the day prior and were doing great!! Thanks to Tim and Healthy Paws for being so incredible. I have been telling everyone that I don't know what I would have done without this company and how timely the claims were processed. It means a lot! I will not need to file a claim again anytime soon but it is a very good feeling to know the Healthy Paws team is there if I do need to do so. Simply OUTSTANDING on every level. Easy claim filing, super fast reimbursement. Absolutely no negatives with this company!
Insurer: Healthy Paws
By: Meredith
Feel relieved knowing I have Nationwide Pet Ins.
I got the Major Medical Coverage after my few month old kitty broke his paw. Now a couple years later I have two cats (a two year old and a 6 month old). I made sure to have insurance for both of them just in case anything happens. I have submitted a claim every time I went to the vet for any reason. They respond with a friendliness and thorough explanation if it is not covered. So make sure to read what is included and what is not! All and all I am greatful for Nationwide Pet Insurance and will continue using them for my kitties!! :) ***I've been compensated by Nationwide for my HONEST review***
Insurer: Nationwide
By: Megan
Healthy Paws is the best!
My 96 lb Airedale, Reilly, recently needed a major surgery on his knee. On the day I picked him up at the vet after the surgery, I paid his bill, then had about a 5 minute wait for the vet tech to come in and teach me about Reilly's post op care. During my wait, I decided to file my claim for the surgery with Healthy Paws Pet Insurance. I opened the app, then three clicks and two photos later (literally less than two minutes), my work was done. Three business days later, I was advised my reimbursement check was on its way. Between filing and closing, I received frequent updates, so I never had to wonder about my claim's status. Even after it was done, they checked in to see how Reilly was feeling. Because of Healthy Paws, finances don't have to be a deciding factor in the care my dogs receive, and I truly feel we are on the same team.
Insurer: Healthy Paws
By: Deborah
Feel relieved knowing I have Nationwide Pet Ins.
I got the Major Medical Coverage after my few month old kitty broke his paw. Now a couple years later I have two cats (a two year old and a 6 month old). I made sure to have insurance for both of them just in case anything happens. I have submitted a claim every time I went to the vet for any reason. They respond with a friendliness and thorough explanation if it is not covered. So make sure to read what is included and what is not! All and all I am greatful for Nationwide Pet Insurance and will continue using them for my kitties!! :)
Insurer: Nationwide
By: Megan