216,496+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 216,496 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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So thankful for Trupanion
We have filed several claims for a health issue with our dog. No drama, prompt payment. So thankful for Trupanion.
Insurer: Trupanion Canada
By: JM
So thankful for Trupanion
We have filed several claims for a health issue with our dog. No drama, prompt payment. So thankful for Trupanion.
Insurer: Trupanion
By: JM
Amazing Customer Service and Mobile App!!
I rescued a lab mix and signed up for Healthy Paws just to make sure I was covered for anything that came our way and I could not be happier that I did. In additional to routine care, Jax recently had 2 root canals and a tooth extracted. Healthy Paws customer service was incredible throughout his surgery and the follow up care that was needed. The mobile app was a huge help and gave me a piece of mind having one less piece of paperwork to complete. I would recommend Healthy Paws to everyone I know who has a pet or is looking to add a pet to their family!
Insurer: Healthy Paws
By: Danie
Smooth sailing!
I signed up for insurance for my 8 year old cat (very affordable!) Lola, in case anything were to happen to her. Wouldn't you know it, she got sick about a month later. I've had to take her to 2 vet appointments and one specialist in the last few months. Pets Best has a great customer service chat- they're very helpful and answered all my questions. The process of fulfilling Lola's deductible, submitting claims and getting feedback has all been very smooth. As soon as her deductible was met, Pet's Best sent me an e-mail (within a few business days) with an itemized list of reimbursement letting me know what was covered and what wasn't. I haven't signed up for direct deposit yet, but I should be getting the first check in 5-7 business days (her vet appointment was 4 business days ago). I would definitely recommend Pet's Best to anyone looking for insurance for their fur kid. Highly worth it.
Insurer: Pets Best
By: Jessica
Worst company
We have had vpi for 18 years. My dog sophie, now deceased, was denied coverage for diagnostic testing of lymphoma. We were told it wasn't necessary. As a certified vet tech and claims adjuster for petplan, this was a large disappointment. A needle aspirate is the only way to diagnose lymphoma which was not a pretty existing condition. At petplan, if a condition is coverable, we cover diagnostics and treatment. This was sophie's first ever claim and we are being nit picked and denied the necessary $200 test reimbursement. They have made this whole experience a nightmare and have lost a customer... BTW customer service sounds like they have no idea what it means to deal with these situations
Insurer: Nationwide
By: Jennifer
Very helpful
My sweet 17 year-old cat Cloud recently passed on (yes, they insured a 17 year-old!) and I was very impressed with the service and sympathy from ASPCA pet insurance. The claim for the final expenses was paid quickly and covered even more than I thought it would. They also sent a card, which I thought was a very nice touch. I continue to have coverage on my other old kitty cat and I am glad I do.
Insurer: ASPCA
By: Charles
satisfied
I have been pleased with my pet health insurance coverage, just wish they would be more prompt with email notifications as to when they receive my claims and when they have Ben completed !!!!!!
Insurer: ASPCA
By: Alicia
Amazing. Embrace was the best decision I've made.
Caring, gracious, helpful folks who've always been a pleasure to work with and who've never let me down in helping care for my dog. They literally changed our lives. Thanks!!
Insurer: Embrace
By: Waqas
DON'T MOVE ADDRESSES IF YOU HAVE EMBRACE
BEWARE!!! For simply moving addresses (less than 10 miles away from original location) they will try to increase your monthly rate by 60%!! I was paying $47.47 for living in La Mesa and moved to Santee (less than 10 miles away, less than a 15 minute drive, and was still planning on using my original vet in La Mesa) and for simply updating my address on file, they tried to increase my rate to $79.13!!! ABSOLUTELY OUTRAGEOUS, if you ask me. We immediately (and gladly!) switched pet insurance companies and I advise you do the same.
Insurer: Embrace
By: Hannah
Excellent coverage
In March one of my dogs was diagnosed with Addison's disease and required 3 days of care. Embrace reimbursed me 80% after the remaining deductible was met. She currently has to have monthly shots and daily medication to control it, which cost over $200.00 per month. Embrace reimburses me 80% on the medication after deductible is met. I have had pet insurance on my pets for several years, but Embrace provides the best coverage for the services my pets need.
Insurer: Embrace
By: Kim