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Pays per policy but must train vet
We signed up our 9 year old Dalmatian for coverage in case of unexpected illness or injury with a $500 deductible. We have only filed one claim which was partially paid, however the treatment by the vet was excluded from payment because Healthy Paws said it was described in the claim as a consultation which they don't cover. They did apply costs for blood work and medication towards the deductible. And Customer Support did explain how the vet needed to describe the part that was not covered, but could not refer me to a manager, or even identify a manager who could call me back for immediate resolution. To date, we don't have either of the two vet treatment costs applied to the deductible by Healthy Paws. You must train your vet to be careful to describe treatment as treatment and not exam, consultation or recheck. Also of note is that Bubba Beau's insurance cost went up in year two by $13 per month- so over $100 per year. We hope this doesn't happen every year. It is a helpless feeling to not be able to get decent insurance coverage for our beloved family member.
Insurer: Healthy Paws
By: Tara
Amazing Service - Less Stress
Our pup Luna ate a sewing needle, and it was a disaster. We had to take her in for emergency surgery and we didnt know what to expect. It was probably on of the most stressful situations we had to deal with. The final bill was about $3k, but healthy paws was there to help us out.. They made it so easy. I sent the documents and they were reviewed within a couple days. The check was sent immediately. They even followed up to see how Luna was doing. I highly recommend Healthy Paws for their speedy and excellent customer service. They made a stressful situation much more manageable
Insurer: Healthy Paws
By: Luis
Pleasantly Surprised
I was initially reluctant to get pet insurance being that my dog is 7 y/o. After having the insurance for a little over 3 months we had to submit a claim for gastrointestinal issues. The staff was incredibly helpful and responsive. Once they had all the information from my vet the claim came through($526) within a few days. Thus far, I would highly recommend this pet insurance.
Insurer: Trupanion Canada
By: JoAnne
Pleasantly Surprised
I was initially reluctant to get pet insurance being that my dog is 7 y/o. After having the insurance for a little over 3 months we had to submit a claim for gastrointestinal issues. The staff was incredibly helpful and responsive. Once they had all the information from my vet the claim came through($526) within a few days. Thus far, I would highly recommend this pet insurance.
Insurer: Trupanion
By: JoAnne
Protect your fur baby - get Healthy Paws !!!!
It is SO comforting to know that Healthy Paws is there, if and when you need it, to give you the ability to provide your beloved pet with the best care. My Havanese "Rosy" had patella surgery last week and Healthy Paws enabled me to get the best surgical and rehab care so that my sweet baby will once again be able to run and play without pain.The customer service is fantastic - a very friendly, attentive and helpful staff.Claims are easy to file and expeditiously handled. I very highly recommend Healthy Paws - 5 stars and two thumbs up !!!!!! " You're in Great Paws with Healthy Paws "
Insurer: Healthy Paws
By: Judith
Fantastic coverage
My cavalier Daisy turned 7 and a half and she just went from routine care to needing a lot of extra medical care. Embrace has been fantastic- covering her holistic routine appointments and now her echocardiogram and bladder X-ray.I can't say enough good things. The reimbursements are very quick, usually within 10-14 days. I haven't had one negative experience with Embrace Pet Insurance. Thank you.
Insurer: Embrace
By: Deborah
Thank You!!
Johnny is better!! Thank you for all the help with Johnny's dental surgery, Trupanion. We,literally, could not have done it without your help. He is out of pain now and we are so happy to have our sweet pup back! Thank you for making everything so easy and fast in order to help!!
Insurer: Trupanion Canada
By: Kathryn
Thank You!!
Johnny is better!! Thank you for all the help with Johnny's dental surgery, Trupanion. We,literally, could not have done it without your help. He is out of pain now and we are so happy to have our sweet pup back! Thank you for making everything so easy and fast in order to help!!
Insurer: Trupanion
By: Kathryn
Very happy
I hesitated for quite awhile before getting pet insurance. Big mistake! It' s been wonderful. Embrace makes it easy and convenient.
Insurer: Embrace
By: Deb
The best of ALL
My I have two kitties with this company--one for 7 years, and she has suffered multiple issues. ASPCA has never questioned her problems, and pays very quickly. They even call to ask how she is doing! Then they send a "thank-you"note. I have had pets with three other companies; ASPCA is the best. I am also a pet journalist and am aware of somethings that others have shared about their frustrations with various companies in this genre. I plan to insure my next pet with ASPCA.
Insurer: ASPCA
By: Stephanie