216,093+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 216,093 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Frustrated I already know this claim is Excluded
Unable to view my claim status.
Insurer: Embrace
By: Chris
Outstanding ~ Best money I could have spent
My dog had some type of eye infection, cut or skin irritation on his paw and then we thought he ate something, but it was some type of flu. I contacted customer service and the girl was so helpful and told me what to do. I highly recommend this company. Fast review of claims and direct deposit in my account.
Insurer: Pets Best
By: Jean
fast and fair
I never had a dog with so many problems. Some things were not covered by pets best but I knew that from their policy explanations.(luxating patella surgery during first year) Those things that our policy did cover were paid in a very timely manner. Our little Boston terrier has bad allergies and chronic vomiting in the morning. I was so relieved that blood tests to rule out some causes was covered. How can I ever thank you guys. Trouser is the best behaved dog we ever had with the most health problems. thank you for helping us afford finding what is wrong with him. We are currently trying a different diet and 1/2 25mg. benadryl daily to see if helps. Linda Eisele and Trouser
Insurer: Pets Best
By: Linda
The only insurance worth paying for
This is my third or fourth review I have written for Embrace. I love them that much. I can't even tell you how grateful I am that I do not have to worry about costs when I take my cat to the vet. The math is simple--I pay copay plus 80% of the total cost (at least with my plan). I have definitely spent more than I have ever paid them. The tiny amount of $23/month is so worth it. Get Embrace for your pet now!!
Insurer: Embrace
By: Miri
Embrace has saved our dogs eyesight
Our 8 year old Diabetic Lab lost his eyesight in 2 weeks and we found a Vet Opthamologist that put new lenses in Hunters eyes. He has 100% of his eyesight back and Embrace paid 80% of his surgery which was not cheap. We have our old ball loving dog back thanks to Embrace.
Insurer: Embrace
By: Julie
Fraudulent Company
It is my understanding that the purpose of insurance it to pay into something that will protect yourself in the future. Thus making a claim you receive compensation. Not with this company. It has been over a year now that I have been trying to get my money - the money I disserve. I have contacted the company numerous times through e-mail and phone only to be pushed around. Every time I inquire I am told a cheque is in the mail - never to see one arrive. I have changed the address to which they can send so it comes to my work where we have someone receiving mail on a daily basis in hopes that I would not miss the mail. Still nothing. I have asked several times if I can register for direct deposit. Only to hear "once you sign up one way you cant change it" I am sorry I adopted a dog and the shelter signed me up, because they like to promote Petsecure in good faith, well that was a big mistake. I will be sure to tell my situation to the shelter in hopes that they go with Trupanion - a much better company to work with. This is outrageous and no one seems to even care to help no matter how I try to escalate the situation. How is someone like me suppose to receive the service and respect that is mandatory? Petsecure - will you finally help me?
Insurer: Petsecure
By: Stephanie
Healthy Paws enables you to focus on best care opt
When my retriever collided with another dog during a retrieve and broke both upper and lower canine teeth in addition to laceration of his upper lip, I was able to immediately focus on the best care options for him instead of what funds I had in my budget for emergency. My husbands response when I informed him of the incident was not a concern about our financial situation, but a sigh of relief that we have insurance. Healthy Paws customer care line verified my coverage when I called and a real person wished us well. My claim was promptly processed and although I could see each step on the app, I also received emails as it was processed. I was so impressed when I received an email after the claim was completed to inquire how my dog was recovering!
Insurer: Healthy Paws
By: Tammy
Trupanion is a must have for dog owners
First I want to speak on a very sad note. We recently lost our puppy who was just five months old due to an accident. This was a very hard loss for us as we had waited several years for her. One thing that helped us through this hard time was knowing that we did absolutely everything we could to try and save her, including taking her to Texas A&M University to get the best care possible. We ended up racking up over $4000 in bills trying to save her. There is no way we could have done this without Trupanion. Not only did they cover everything (minus deductible and exam fees) after only receiving a couple of months premium from us, they refunded our current months premium as she had passed on the last day of the previous month. They did so without us asking, or even considering this. Furthermore, they sent us a personalized condolence card signed by several people on their staff. I consider this going above and beyond. On a somewhat lighter note, we have another dog that has been in the vet many times lately due to a skin condition that has proven quite difficult to diagnose. This has also added up to several thousand dollars. We have long since met our deductible, so now Trupanion covers everything at 90% including the medication. For the last couple of months this has added up to more than our premium for all our pets. We can put the vet bills on our credit card, and Trupanion reimburses us long before the bill comes due. I cannot say enough good things.
Insurer: Trupanion Canada
By: Jeffery
Trupanion is a must have for dog owners
First I want to speak on a very sad note. We recently lost our puppy who was just five months old due to an accident. This was a very hard loss for us as we had waited several years for her. One thing that helped us through this hard time was knowing that we did absolutely everything we could to try and save her, including taking her to Texas A&M University to get the best care possible. We ended up racking up over $4000 in bills trying to save her. There is no way we could have done this without Trupanion. Not only did they cover everything (minus deductible and exam fees) after only receiving a couple of months premium from us, they refunded our current months premium as she had passed on the last day of the previous month. They did so without us asking, or even considering this. Furthermore, they sent us a personalized condolence card signed by several people on their staff. I consider this going above and beyond. On a somewhat lighter note, we have another dog that has been in the vet many times lately due to a skin condition that has proven quite difficult to diagnose. This has also added up to several thousand dollars. We have long since met our deductible, so now Trupanion covers everything at 90% including the medication. For the last couple of months this has added up to more than our premium for all our pets. We can put the vet bills on our credit card, and Trupanion reimburses us long before the bill comes due. I cannot say enough good things.
Insurer: Trupanion
By: Jeffery
Re-Payment of lost claim check
Never received a check for a claim I had submitted and when I called to check on it they issued another check immediately. My experience was very nice and the person I spoke to was wonderful. Thank you Embrace.
Insurer: Embrace
By: Jeri