216,637+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 216,637 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Excellent service-paid exactly as I had contracted
I purchased Trupanion insurance on my 11 week old pomeranian at her first vet visit. I had never had pet insurance before but this sounded reasonable and what I would need insurance for at a very reasonable cost. About 18 months after purchase of insurance a heart problem was diagnosed and cost $4000. total to repair. The condition is known as "patent ductus arteriosus". If not corrected my little dog would have died in about 2 years. Regardless of whether or not I had insurance I would have had the procedure done. It was absolutely wonderful to have the insurance pay me exactly as the contract had said. I recieved about $3100. in reimbursement. My premiums were only $35. per month. It would take 6 years of paying premiums to equal that amount. A truely excellent insurance value. I will always have my pets insured. It is so worth the cost. Be sure to carefully read and understand your contract and how claims are handled. If the premium is ever to high for me I will increase my deductible. This is excellent for those times that your pet may develope a very expensive condition that has to be treated. I could have had the expenses covered under the "pre pay provision", but I did not realize that there was such an option. I hope that we will never have to make another claim, but in the event that something does happen, it is an immense comfort to know that we are covered. I would recommend this insurance to ALL pet owners. Buy the insurance immediately as soon as you get your pet, that way you won't have any pre existing condition limitations. I am going to tell everyone I know about this insurance and even put it on facebook. It is sooooo worth the money. The customer service people were extremely knowledgeable and helpful. They helped me every step of the way. This is an excellent and reputable company. If I could give them a rating of "1000" instead of a "10" I would. I am so very happy with this company and will always be a customer. Thank you to all of the wonderful people at Trupanion.
Insurer: Trupanion Canada
By: Jill
Excellent service-paid exactly as I had contracted
I purchased Trupanion insurance on my 11 week old pomeranian at her first vet visit. I had never had pet insurance before but this sounded reasonable and what I would need insurance for at a very reasonable cost. About 18 months after purchase of insurance a heart problem was diagnosed and cost $4000. total to repair. The condition is known as "patent ductus arteriosus". If not corrected my little dog would have died in about 2 years. Regardless of whether or not I had insurance I would have had the procedure done. It was absolutely wonderful to have the insurance pay me exactly as the contract had said. I recieved about $3100. in reimbursement. My premiums were only $35. per month. It would take 6 years of paying premiums to equal that amount. A truely excellent insurance value. I will always have my pets insured. It is so worth the cost. Be sure to carefully read and understand your contract and how claims are handled. If the premium is ever to high for me I will increase my deductible. This is excellent for those times that your pet may develope a very expensive condition that has to be treated. I could have had the expenses covered under the "pre pay provision", but I did not realize that there was such an option. I hope that we will never have to make another claim, but in the event that something does happen, it is an immense comfort to know that we are covered. I would recommend this insurance to ALL pet owners. Buy the insurance immediately as soon as you get your pet, that way you won't have any pre existing condition limitations. I am going to tell everyone I know about this insurance and even put it on facebook. It is sooooo worth the money. The customer service people were extremely knowledgeable and helpful. They helped me every step of the way. This is an excellent and reputable company. If I could give them a rating of "1000" instead of a "10" I would. I am so very happy with this company and will always be a customer. Thank you to all of the wonderful people at Trupanion.
Insurer: Trupanion
By: Jill
This was the smartest purchase I made all year
My family purchased the most adorable double doodle (goldendoodle/labradoodle) puppy in early August. I went back and forth on purchasing insurance, did a lot of research, and finally decided I would go ahead and get ASPCA (the best rates by far). I cannot tell you how thankful I was that I did this. On September 29, our puppy was running full speed and then took a tumble while screaming in pain. It was awful. Turns out that he suffered a tibial tuberosity avulsion (a broken knee) when he apparently stepped in a hole while at full speed and displaced his kneecap as well as breaking it. Three days in the hospital and a major surgery with quite a few follow-ups. The insurance was amazing. Quick turnaround times and great coverage. It wasn't 100% coverage, but it covered a majority. If I had to do it all over again, I would choose ASPCA insurance for every pet we have or get. I cannot say enough about this great product and company. By the way, the customer service is also stellar. They even called just to check our Schroeder.
Insurer: ASPCA
By: Kim
Our sweet little puppy has had a rough year!
I can't say enough about how Embrace has helped us deal with many stressful situations this year with our sweet little Yoda. We adopted a puppy a year ago, never in a million years imaging all the vet visits that would entail in the short time I've had her. I have worked in the veterinary field for over a decade, so knew the importance of insurance to get, "just in case". Well, she's only 1 and her "just in cases" have already kicked in. She has alleges and is on a very expensive medication, prescription food, many visits to check skin, all the lab work that goes with staying on that medication, vomiting and diarrhea that resulted in x-rays and more meds and a grade 3 luxating patella that she just had a very expensive surgery for. I honestly don't know what we would have done without Embrace's kind and caring staff. They have covered everything beyond our deductible's, no hassles, no questions asked, just quick, professional service and turn around time. The main reason I initially went with Embrace is because they cover exam fees, which many companies do not and with multiple exams and rechecks, this has also helped us save a significant amount that other companies would not have covered. But after being with Embrace for a year, I would recommend them to anyone, for not only that reason, but because they have been nothing short of amazing. You can tell they are in this field because they truly care. I have no doubt, they have saved the lives of many pets because they have taken the stress out what could be a great financial burden. Thank you for loving our Yoda as much as we do Embrace!!!
Insurer: Embrace
By: Lisa
They are the greatest!!!!!!
So helpful and provide excellent service. Gives you piece of mind to know that you can provide your pet with the health care they deserve. I am thankful that I have it
Insurer: Trupanion Canada
By: Barbara
They are the greatest!!!!!!
So helpful and provide excellent service. Gives you piece of mind to know that you can provide your pet with the health care they deserve. I am thankful that I have it
Insurer: Trupanion
By: Barbara
Efficient
Embrace is timely, if nothing else. Even when rejecting claims, they are quick. When I have filed appeals, they have been quick to review and even overturned their original decision (thanks to additional documentation, of course). In their letter to notify me of their new decision, one of their VPs went so far as to provide their contact info, in case I had any questions.
Insurer: Embrace
By: Brian
Decrease co-insurance after 5 years of premiums
After five years of paying premiums I get a letter out of the blue that they are decreasing what they will pay in co-insurance. This is on top of a recent increase in premiums and increase in deductible. They will not share how they decided to reduce our coverage by 20%. It is a 'secret' what they base their calculations on. Paying premiums for 80% co-insurance and $5000.00 per incident/condition. My dog just reached $5000.00 total for all health conditions combined after 5 years. You are exopected to accept it because gee whiz they will recview it again in 6 months. Of course who would object to paying another 20%? Like others have said average payment is over a month. Also appear to penalize you if you submit frequent small claims
Insurer: Petsecure
By: Bets
Great service
The wellness claim I submitted was processed in less than a week! The customer service at Embrace is second to none. Someone always personally responds within 24 hours. The website and policy is easy to read and understand--which is more than I can say about my own health insurance! I highly recommend getting pet insurance if you have a fur baby and when you do, Embrace is the best choice.
Insurer: Embrace
By: Kim
TRUPANION PET INSURANCE IS THE BEST!
TRUPANION PET INSURANCE - WHAT CAN I SAY ABOUT THEM EXCEPT THEY ARE THE BEST! ALWAYS SO VERY, VERY HELPFUL AND FRIENDLY. AND IF YOU NEED TO FILE A CLAIM, THEY ARE SO VERU QUICK TO ACT ON IT AND PROCESS IT. AWESOME COMMUNICATION WITH THEM. THEY ARE SO VERY CARING AND KIND. MY EXPERIENCE WITH THEM HAS BEEN MORE THAN EXCEPTION. I WOULD HIGHLY RECOMMEND THEM TO ANYONE!
Insurer: Trupanion Canada
By: ANGELA