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Seems that Trupanion is being pretty slow these days to pay claims or to even keep customers updated with a current claim.
Seems that Trupanion is being pretty slow these days to pay claims or to even keep customers updated with a current claim. I understand that initial claims take a little longer, but in this situation, none of what was submitted was a first-time occurrenc
Insurer: Trupanion Canada
By: Elise
After speaking with the representative no one from claims has followed up with me as promised
After speaking with the representative no one from claims has followed up with me as promised
Insurer: Trupanion Canada
By: Auben-Lisa
I have had nothing but great service from this company.
I have had nothing but great service from this company. The representative I spoke with was not only clear about the issue I was having, but also delightfully friendly!
Insurer: Trupanion Canada
By: Patti
You're always there for me and that's the biggest thing no hassles thank you
You're always there for me and that's the biggest thing no hassles thank you
Insurer: Trupanion Canada
By: Carol
I was satisfied with your representatives explanations and responses to my questions.
I was satisfied with your representatives explanations and responses to my questions. She was courteous, knowledgeable, and professional... I was quite pleased!
Insurer: Trupanion Canada
By: Vicki
great staff and service
great staff and service
Insurer: Trupanion Canada
By: Adele
II really do think you do a great job overall ,but I am still waiting for claim# 2383578 on Sam to be resolved.
II really do think you do a great job overall ,but I am still waiting for claim# 2383578 on Sam to be resolved. Please help if possible and Thanks, John Wallace
Insurer: Trupanion Canada
By: John
I've spoken to Kevin in customer service twice - on 4/2 & again on 4/17.
I've spoken to Kevin in customer service twice - on 4/2 & again on 4/17. He's terrific - very friendly & knowledgeable!
Insurer: Trupanion Canada
By: Diane
I tried to refer a friend just today!
I tried to refer a friend just today!
Insurer: Trupanion Canada
By: Elisabeth
I love Trupanion
I love Trupanion
Insurer: Trupanion Canada
By: Jessica