218,878+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 218,878 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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A highly valued partner
Trupanion has come through for my family brilliantly. I considered dropping the coverage when my dog was younger and it seemed like just an extra expense. However he then developed a tumor and tendon problems which would have cost me in excess of $10k. I'm incredibly fortunate to have stayed with Trupanion and to have been covered for expenses my family simply could not have afforded. I tell anyone I meet with a dog to look at Trupanion.
Insurer: Trupanion
By: Jonathan
So happpy to have insurance
Once again, we are SO HAPPY we decided to have Pet Insurance. Stella ou, 11 month old, Standard Poodle went to the vet with something wrong with her eye - it ended up being Horner's Syndrome. Our vet also decided to test for Lyme, just in case. The entire visit was covered - meds and all.I submitted the forms through my phone with the use of a scanner app. The next day I had an email from Embrace saying it was covered. We are 100% happy with Embrace and would recommend it!
Insurer: Embrace
By: Susan
So far so good but plan ahead
So far Embrace has accepted all my claims. My dog has been insured since he came home so no pre-existing conditions. The only big drawback which is partially my fault for not paying attention is the first claim can take a long time to process. The reason for this is they will require all the vet claims for the first 6 months of coverage which can be exhausting to get and review. Now that that has been done things seem to be going more smoothly and so far I've gotten back what I expected. Excellent rate, no sharp increases, and the healthy pet reduction in deductible is great.
Insurer: Embrace
By: Lisa
Pet Care Claim for emergency surgery
2 surgeries to remove blockage from eating foreign body.Terrific customer service easy to submit claim and constant email updates on processing claim. Follow up note to check on Hennessy. Very impressive.
Insurer: Healthy Paws
By: Margaret
Very easy to make claim
Very easy to make claim. Claim accepted same day. Cheque was received less than a week after claim was made. Excellent experience.
Insurer: Trupanion Canada
By: David
This is a fantastic company
This is a fantastic company! The policies are clear, well-laid out, and adhered to by representatives. There is no fighting with someone on the phone about a claim, or uncertainty that an emergency will be covered. Premiums and deductibles are reasonable. Customer service is wonderful - the staff is immediately responsive, and the are NICE PEOPLE! Anytime I have had to call, the first question I am asked is how my pet is doing. Once claims are approved, I have the cheque in less than a week. We have had several issues with multiple pets and each one is handled with care and dignity...and my premiums did not jump up. I could not ask for better service. I always say that my pets have far better health insurance than I do! Thanks, Trupanion!
Insurer: Trupanion
By: Heather
He told me what I needed to do.
He told me what I needed to do. So I was very pleased. And in turn, I will do it.
Insurer: Trupanion Canada
By: Joyce
We are very happy that all connections can be made through the vet.
We are very happy that all connections can be made through the vet. We like that there can be an appraisal estimates made prior to the treatment. Thanks you for being very helpful with the payments for the treatment of our pets.
Insurer: Trupanion Canada
By: Lynne
Very HAPPY with Trupanion!
Very HAPPY with Trupanion!!!
Insurer: Trupanion Canada
By: Mary-Ann
Very professional .
Very professional .. They process claims forms extremely fast.. Would recommend Trupanion to all pet lovers
Insurer: Trupanion Canada
By: Tina