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NOT WORTH THE COST OR HEADACHE
(Short story) READ, READ READ THE FINE PRINT, AND ASK ASK ASK QUESTIONS AND GET THEM TO EMAIL THEIR ANSWERS TO YOU OTHERWISE YOU ARE UP THE CREEK WITHOUT A PADDLE. PRE EXISTING HAS A WIDE DEFINITION IN THIS COMPANY. WE HAD WEIGHED OUT MANY OPTIONS ON PET INSURANCE AND AFTER TALKING TO A REP AND GOING THROUGH THE HISTORY OF ONE OF OUR PETS AND POSSIBLE FUTURE THINGS THAT CONCERNED US WE WERE LED TO BELIEVE THAT WE REALLY HAD NO WORRIES OF ANYTHING PRE EXISTING EXCEPT FOR THE ONE SURGERY OUR DOG HAD. HA HA HA HA HA LAUGH ON US. OUR DOG HAD ANOTHER NECK INJURY BUT A DIFFERENT AREA AND GUESS WHAT, IT WAS CONSIDERED PRE EXISTING! THEY DIDN'T PAY THE CLAIM AND I HAD ALREADY INVESTED NEARLY $2000 IN THIS POLICY. AND THE WAIT TIME FOR AN ANSWER WAS RIDICULOUS NEARLY 4 WEEKS. AN ARTICLE CAME OUT IN THE NY TIMES LAST MONTH (FEB 17) I SAY FIND IT AND READ IT. ITS ABOUT PET INSURANCE AND THE OUTCOME OF THEIR RESEARCH INTO THE PET INSURANCE COMPANIES, IT SAYS YOU ACTUALLY COME OUT AHEAD BY SETTING UP AN EMERGENCY FUND FOR YOUR PETS TAKE THE PREMIUM YOU WOULD PAY THE INSURANCE COMPANY AND PUT INTO A SAVINGS. THERE IS ALWAYS A GAMBLE WITH INSURANCE, BUT WHY GAMBLE. ITS NOT WORTH THE TIME OR EFFORT ESPECIALLY BECAUSE YOU KNOW THE OUTCOME. D E N I E D!!!!! SAVE YOUR MONEY, INVEST IN YOUR PETS AND DONT GAMBLE IT ON INSURANCE. ****READ THE REVIEW FROM AUG 9TH A VETERINARIAN PROPECTIVE. INTERESTING AGAIN ON PRE-EXISTING !
Insurer: Trupanion
By: JERRY MIXON
Great!
My lab, Bailey was diagnosed with severe bi-lateral hip dysplasia at the age of 2. Luckily we discovered this early before too much pain set in as well as more complications. We saw a specialist and a total hip replacement was recommended. She is now 2 weeks post op and recovering well. Already wanting to play (but of course can't for another 6 weeks or so). I would not have been able to get her this specialized treatment without the help of Embrace. And for this, Bailey and my family and I thank you very, very much. Not to mention the staff is very friendly and caring :)
Insurer: Embrace
By: Dustin
Excellent Service
I am very satisfied with the service provided by Embrace. I submitted my claim and day later I received an email to let me know that my claim was ready. They also reimburse the full amounts of my two claims. Then I called customer service, it took approximately 10 minutes for someone to answer the phone, but I Ms. Jen was very professional in answering my question. I wanted to update my reimbursement method to EFT and she was able to do that over the phone. I think the only thing I would recommend is to allow the customer to update the reimbursement account, just like the payment method. This is to alleviate the waiting on the phone for more than 10 minutes. But overall, I am very satisfied with Embrace and its customer service.
Insurer: Embrace
By: Faaiviivi
the very bestin finanacial & prfessional
I can always count on trupanion to handle my claims promptly & without any problems. the staff is friendly, knowledgeble, & professional. they even deposit the money directly in my bank account.
Insurer: Trupanion Canada
By: michele
the very bestin finanacial & prfessional
I can always count on trupanion to handle my claims promptly & without any problems. the staff is friendly, knowledgeble, & professional. they even deposit the money directly in my bank account.
Insurer: Trupanion
By: michele
Expedient Claims Process
The claim was filed online through my customer account. I don't recall being notified of the claim decision, but knew to check my account for the settlement. My only disappointment was that methods of diagnosis for unknown illness was not covered by the insurance plan.
Insurer: Pets Best
By: Sandy
Highly Recommend Healthy Paws!
Healthy Paws is outstanding - we couldn't give it any higher of a recommendation! When our Jack Russell, Rocky, got diagnosed with congestive heart failure the medical bills started to pile up quickly but with Health Paws we were able to get him the care that he needed without having the stress of wondering how we'd have to cover all of the specialist fees. When Rocky passed away, the Healthy Paws team sent us a hand written condolences card that meant to world to our family as we were grieving. We currently have Healthy Paws for our bulldog, Cenzo, and our puppy, Lucca. Cenzo has had a nasty spat with skin issues (yay bulldogs!) this year with dermatologist bills and medication costing a small fortune. Again, without fail, Healthy Paws has paid all of the claims quickly and without question. Aside from the great service, the mobile app is terrific. After a vet appointment I can just take a picture of the bill and submit instantly and within a few days we have a reimbursement check in the mailbox. I would highly recommend pet insurance for any pet owner. For our family, we will always use Health Paws - we can't recommend them strongly enough!
Insurer: Healthy Paws
By: Seth
This is a awesome copany
They went above and beyond to help my dog who swallowed something that was in his intestines I recommend them to everyone can't thank them enough very caring people
Insurer: Trupanion
By: Andrew
Accidental ingestion is a pre-existing condition!
When I thought my puppy had swallowed a battery I contacted Figo to make sure I was covered and to ask some questions about the process. They informed me that if my puppy was inclined to eat non-food items, like getting into the garbage or swallowing a toy, then it is considered to be a pre-existing condition and they will not cover it. They also told me that they would only cover two instances of ingestion. And I have their best plan possible. Just an FYI.
Insurer: Figo
By: BLawyered