217,806+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 217,806 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Great, fast, and helpful!
Great, fast, and helpful!
Insurer: Trupanion
By: Aimee
I had brought up an issue with a claim and was told it would be looked into.
I had brought up an issue with a claim and was told it would be looked into. I had not heard anything for 2+ weeks. I called back and was told the matter was still not reviewed. It would have nice to receive a phone call or email stating so.
Insurer: Trupanion
By: Nick
In the past my claims have always been done vey quickly,this time is the longest i have waited and am still waiting from a month ago
In the past my claims have always been done vey quickly,this time is the longest i have waited and am still waiting from a month ago
Insurer: Trupanion
By: Caryn
I called to receive a pre-approval for a procedure for my dog and although the customer service representative was very kind and pointed me in the right direction by emailing me the pre-approval form, I was disappointed that there was a lengthy form she h
I called to receive a pre-approval for a procedure for my dog and although the customer service representative was very kind and pointed me in the right direction by emailing me the pre-approval form, I was disappointed that there was a lengthy form she h
Insurer: Trupanion
By: Katelyn
This is a pretty efficient company that …
This is a pretty efficient company that processes claims quickly without hassle. 90% of the cost is not bad at all considering the amount charged by the hospitals can reach thousands. I wish routine and preventative care was covered too.
Insurer: Trupanion
By: sarchakra
much improved--replys on claims …
much improved--replys on claims better--payment great
Insurer: Trupanion
By: Richard
This insurance company has been fantastic to deal with.
This insurance company has been terrific. Our dog is ill with cancer and the treatments have been hard on our family. Thank goodness, dealing with Trupanion has been easy and each claim has been processed very quickly. Extremely happy with the service and would highly recommend Trupanion to other pet owners.
Insurer: Trupanion Canada
By: Nancy
Dependable & Outstanding!
Embrace has always delivered outstanding service and I can always count on my claim being processed almost immediately. I have never had any issues and recommend this coverage to everyone I know.
Insurer: Embrace
By: Denise
Great coverage and service
I've always been very happy with how quickly my dog's wellness claims were processed in the past. He was recently diagnosed with cancer, and Embrace has processed the claims for surgery and related tests and reimbursed my expenses with no hassle. It has really taken a lot of worry about finances out of a difficult and stressful situation and allowed me to just focus on taking care of my dog. Also, if they have a question about the claim they just contact the provider for what they need rather than sending it back to me - they are very customer friendly. The notifications of receipt of claims are prompt and they keep you informed of where they are in the process. I am very thankful for the coverage and have been very pleased with the professional and quick reimbursement. Anytime I have contacted customer service with a question, they are very quick to respond.
Insurer: Embrace
By: Liz
Love my pet insurance
Love my pet insurance
Insurer: Trupanion Canada
By: Andrea