217,900+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 217,900 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Trupanion makes the process very easy!
Trupanion makes the process very easy!
Insurer: Trupanion Canada
By: Ginny
The customer service rep was excellent.
The customer service rep was excellent. She was kind, polite and well informed.When I signed up, I'm sure I was told but I didn't remember how limited the coverage is, with each issue starting its own deductible and all exams not counting toward deducti
Insurer: Trupanion Canada
By: Liz
I have always had a good experience with the staff at Trupanion and they are very timely in the payment of covered expenses.
I have always had a good experience with the staff at Trupanion and they are very timely in the payment of covered expenses.
Insurer: Trupanion Canada
By: Carol
I am truly pleased with your service.
I am truly pleased with your service....
Insurer: Trupanion Canada
By: Donna
Your customer service agents are helpful but the coverage is confusing and doesn't offer much to people if you adopt a pet with health issues.
Your customer service agents are helpful but the coverage is confusing and doesn't offer much to people if you adopt a pet with health issues. It seems this could be addressed somehow by charging more later if you can't recover your costs over the life o
Insurer: Trupanion Canada
By: Elizabeth
I believe Patrick was the rep with whom I spoke.
I believe Patrick was the rep with whom I spoke. He was super friendly, attentive, resolved my issue quickly, and I could tell was genuine in the care he provided me. Your customer service is one of the main reason I continue to stay with your business!
Insurer: Trupanion Canada
By: Michele
Feel the turnaround is a bit slow.
Feel the turnaround is a bit slow. Trupanion said they had t received information from emergency hospital and hospital said they hadn't been contacted. Somewhat frustrating for sure. Hopefully this will be resolved very soon.
Insurer: Trupanion Canada
By: June
very helpful, efficient agent
very helpful, efficient agent
Insurer: Trupanion Canada
By: James
I feel very frustrated that i pay so much money each month- Close to $7000 in total since i joined 3 and half years ago and i have had to pay nearly $2000 to the vet up front for my pet to be looked at when he was extremely ill and then wait up to 6 week
I feel very frustrated that i pay so much money each month- Close to $7000 in total since i joined 3 and half years ago and i have had to pay nearly $2000 to the vet up front for my pet to be looked at when he was extremely ill and then wait up to 6 week
Insurer: Trupanion Canada
By: Amber
Very nice and helpful
Very nice and helpful
Insurer: Trupanion Canada
By: Jim