218,808+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 218,808 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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My First Claim Was Paid Within…
My first claim was paid within 24 hours i expected a similar sla this time as was disappointed that it took several days to process. Putting out the funds in advance creates a financial burden where quicker payment would be better
Insurer: Pets Best
By: John
Great service however I cannot seem to get an answer on a claim from March.
Great service however I cannot seem to get an answer on a claim from March. I'll try again Monday.
Insurer: Trupanion
By: George
Healthy Paws hands down!
My mother recommended pet insurance to me while I was waiting for my pup to come home. She has Healthy Paws, but encouraged me to do my own research. I did. I settled on a final three, and ultimately chose Healthy Paws. My pup came home, and is and was the sweetest boy, but seems to now be plagued with health issues. He turned one in January, and first on the books is double knee surgery. He had one of two done, three and a half weeks ago. My claims have been processed and approved as of four days ago. This includes a couple day delay, but was due to me not providing all needed information from his doctors. The customer service representative that I dealt with during the process was considerate and friendly. I could not be more grateful that I chose Healthy Paws. And this is a truthful review, from an actual customer, with nothing to gain by this review other than hopefully help another pet parent. I absolutely, 100% recommend Healthy Paws!
Insurer: Healthy Paws
By: Carey
Nice to make a decision not based on cost
Our five year old Doodle was lethargic and not eating so we brought her to the Vet for an exam. Through exam it was suggested an x-ray be performed to look for signs of blockage. Due to the limitations of x-ray, the Dr believed there was a foreign body in her stomach. We were given three options and we were happy to be able to choose the course of action based on what was best for her and not based on cost. Long story short, our dog had eaten a pair of underwear and had perforated her intestines in a few places. Three nights in the hospital and surgery resulted in a $5000 vet bill. The convenience of direct billing and a $250 deductible made what could have been a serious financial hardship a much smaller deal.
Insurer: Trupanion Canada
By: Marie
Nice to make a decision not based on cost
Our five year old Doodle was lethargic and not eating so we brought her to the Vet for an exam. Through exam it was suggested an x-ray be performed to look for signs of blockage. Due to the limitations of x-ray, the Dr believed there was a foreign body in her stomach. We were given three options and we were happy to be able to choose the course of action based on what was best for her and not based on cost. Long story short, our dog had eaten a pair of underwear and had perforated her intestines in a few places. Three nights in the hospital and surgery resulted in a $5000 vet bill. The convenience of direct billing and a $250 deductible made what could have been a serious financial hardship a much smaller deal.
Insurer: Trupanion
By: Marie
Five stars for Figo (and Judy)!
I just spent over an hour on the phone with Judy. She was incredibly patient and thorough as we worked together to discern if Figo was a better fit for me and my beloved Charlie (better than our current policy with another pet insurer). The answer ended up being an emphatic YES as I will ultimately pay a bit less for better coverage through Figo. Judy was very helpful and answered all of my questions in a very caring manner. It was clear that she wanted to help me figure out the best option for me and my pet, not necessarily what would be the most lucrative for Figo. I have just officially made the switch and look forward to being part of the Figo family. Judy is a wonderful asset for sure! *****
Insurer: Figo
By: Justin C.
Most Amazing Pet Insurance
Last summer, I rescued a labroador mix. I was introduced to Figo by a friend who said to try Figo and you will by happy you did it. She was right. I did some research and of all the pet insurance available today, Figo covers the most, and one of the most affordable. My first claim was for an upper respiratory infection, which later turned to pneumonia. I filed a claim by going on my Pet Cloud app. Within 5 days, the claim was processed. Could not believe how easy it was. In the beginning, I had my my dog's recent exam emailed to Figo. From there, they contacted my vet to verify my claim. Thanks Figo. You made everything so easy.
Insurer: Figo
By: Jacob
" Pre existing conditions" seem to always preclude any treatment for ny dog.
" Pre existing conditions" seem to always preclude any treatment for ny dog. Seriously considering cancelling.
Insurer: Trupanion Canada
By: Eugenie
I love a straight answer when I need one
I love a straight answer when I need one
Insurer: Trupanion Canada
By: Jane
I have not been able to log into my account in the last 4 weeks which has been very annoying.
I have not been able to log into my account in the last 4 weeks which has been very annoying. This is the reason I needed to call. I just attempted to log in again and was not able to do so.
Insurer: Trupanion Canada
By: Eden