218,808+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 218,808 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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She was not very friendly
She was not very friendly
Insurer: Trupanion
By: Vanessa
Still waiting on resolution of a claim submitted weeks ago.
Still waiting on resolution of a claim submitted weeks ago.
Insurer: Trupanion
By: Don
We love Trupanion's support.
We love Trupanion's support. They have been there for us all the time. We are forever grateful. They let us give the best care for our pet without worrying about money.
Insurer: Trupanion
By: Amit
Customer service was very kind but your company made a determination that my pets condition was preexisting that is Monday morning quarterbacking and was not apparent to me or my vet when I first took out the policy.
Customer service was very kind but your company made a determination that my pets condition was preexisting that is Monday morning quarterbacking and was not apparent to me or my vet when I first took out the policy. Your all too happy to take my premiums but won't pay out on claims.
Insurer: Trupanion
By: Christopher
Our one year old puppy ended up in emergency, and will need surgery-the representative I spoke with was kind, and very knowledgable.
Our one year old puppy ended up in emergency, and will need surgery-the representative I spoke with was kind, and very knowledgable. Trupanion approved our claim in less than 2 days. We highly recommend Trupanion!
Insurer: Trupanion
By: Mark
Your backlog is too long.
Your backlog is too long. Healthy paws pays my claims 48 hours
Insurer: Trupanion
By: Mendy-Sue
You took to long to look at my claim & im not happy with the service you have provided & I will appeal my case with you
You took to long to look at my claim & im not happy with the service you have provided & I will appeal my case with you
Insurer: Trupanion
By: Louise
It is taking too long to process the claim.
It is taking too long to process the claim. It was received by Trupanion on May 1st and has still not been processed.
Insurer: Trupanion
By: Michelle
I am very happy with trupanion and recommend trupanion to anyone I come in contact who has pets
I am very happy with trupanion and recommend trupanion to anyone I come in contact who has pets
Insurer: Trupanion
By: Diane
Very good when I first started with you a couple of years ago, now no so good.
Very good when I first started with you a couple of years ago, now no so good. Getting arun around on when my claim will be resolved. Last time took three days, now we're into 3 weeks.
Insurer: Trupanion
By: Tod