218,878+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 218,878 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.

218,878 total


Most selected providers in "April, 2026"

This chart shows the distribution of the most selected pet insurance providers in April, 2026.

Providers with highest rating

Embrace

19,844 reviews

4.9
Healthy Paws

11,158 reviews

4.9
Fetch

5,524 reviews

4.9
Trupanion

55,032 reviews

4.9
Pets Best

14,970 reviews

4.9

Category with most reviews

This chart shows the distribution of review categories.

May 31, 2017

Claim reimbursement

I am very pleased with the way Embrace handles my claims in the most expedient way. I have no complaints at all!!! T am so happy I chose Embrace to cover Rocco!!! Thanks so much!!!!

Insurer: Embrace

By: Bill

Useful
May 31, 2017

Superior customer service.

My 4 yr old Bullmastiff required emergency surgery and the vet bills were in excess of $2500. Embrace claim process was simple and prompt. Customer Service representives were very helpful. I would definitely recommend to a friend.

Insurer: Embrace

By: Karen

Useful
May 31, 2017

Our Mister Bones Is A Very Special Boy

Our Mister Bones is a very special boy. We have been blessed with an English Mastiff who has been vexed with elbow dysplasia and the complications that can arise as a result of his shear size... (Mister Bones is 178 pounds!). Had it not been for PetsBest, I don't know that we would have been able to afford the costs of surgery and the aftercare necessary to provide Mister Bones with the best quality of life possible. PetsBest has been nothing short of awesome! Not only are the representatives knowledgeable and receptive, they communicate in a manner that is both professional and kind. The claims process is extremely quick and quite simple which makes the process so much more enjoyable. PetsBest really is the best!!

Insurer: Pets Best

By: Pam

Useful
May 31, 2017

This Was Just A Routine Checkup B...

This was just a routine checkup but I've never had an issue with the claims process. I've been using this company for 5yrs and can't say I have one bad thing to say about it or the claims process. The reimbursement is so fast. I'm happy you care about our pets as much as the owners do

Insurer: Pets Best

By: Nina

Useful
May 31, 2017

There Was Some Confusion As The C...

There was some confusion as the claim summary was not specific enough (did not list the meds)

Insurer: Pets Best

By: Larry

Useful
May 31, 2017

When My Sawyer Was Diagnosed With...

When my Sawyer was diagnosed with congestive heart failure and was to see a specialist I filed a claim with pets best. I later called and spoke with a claims specialist and she was so kind and understanding especially when I cried because I was heartbroken. She listened. She explained the entire policy to me and assured me it will be ok. I was so scared that the cost of his care would be too much and they would cancel us. It has been a little over a year, each specialist visit I receive a check 7 days later. I am so grateful for pets best without it my sweet sawyer would not be with me. I am so grateful he is still running and jumping and happy even with his heart condition! I owe it all to his vets and pets best! Thank you!!

Insurer: Pets Best

By: Julie

Useful
May 31, 2017

Service is always friendly!

Service is always friendly! I've never had an issue!

Insurer: Trupanion Canada

By: Jenny

Useful
May 31, 2017

Would never go without this insurance coverage for any animal we have.

Would never go without this insurance coverage for any animal we have. Highly recommend it to friends, people at the vet's office and at pharmacy!

Insurer: Trupanion Canada

By: Brion

Useful
May 31, 2017

Trupanion processed our ER/ICU claim in a matter of days.

Trupanion processed our ER/ICU claim in a matter of days. Our whippet experienced cluster seizures and within minutes we were on the way to the ER/ICU clinic. I cannot express enough our appreciation for the Trupanion help with this bill, as well as having our darling boy back home with us and doing well on medication.

Insurer: Trupanion Canada

By: Dara

Useful
May 31, 2017

Lex, the Representative I spoke with was extremely polite and knowledgeable, and she got my claim processed immediately!

Lex, the Representative I spoke with was extremely polite and knowledgeable, and she got my claim processed immediately! A very competent employee for Trupanion.

Insurer: Trupanion Canada

By: Rita

Useful

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