218,470+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 218,470 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Consistent in service and messaging
They always have met their goals in service by timeliness and excellent communication. Really believe they put our pet's best interest first.
Insurer: Embrace
By: M
Best choice we could have made!
When we were preparing to get our new puppy in December my wife suggested that we look into dog health insurance, because we have had so many friends over the years that had dogs get sick or hurt and and up with large medical bills. So I searched online and talked to other owners. After looking over all the information and talking to several companies Healthy Paws to me was clearly the best. Then about three weeks ago our dog hit a pole while running and broke his leg and knee. I used the healthy paws app to file a claim, which was easy before I even left the vets office. Next thing I know a couple of days later the charges were approved and I received a check for over $2500. It was so easy and the customer service has been incredible. They even sent a follow up note checking on Chloe!!
Insurer: Healthy Paws
By: Mark
I rave about Healthy Paws
I rave about Healthy Paws to my friends. I have two pets insured with them, and have had some pretty hefty bills for one of them. I will never regret insuring the other - even if I don't have to access it. I am so grateful for the true coverage, customer service, and prompt reimbursements. I had a large bill on Monday, the vet submitted the claim, and by Thursday, a reimbursement check was on its way. At a time when our leaders are putting the health insurance of millions of Americans on the line, I'm not sure they are making America great, but in regard to ensuring that our furry loved ones are cared for, Healthy Paws is on it!!
Insurer: Healthy Paws
By: Stephanie
The process for submitting a claim was very non-obvious, even after talking to one of your support people.
The process for submitting a claim was very non-obvious, even after talking to one of your support people. There needs to be a way to submit the claim form with a button, not by having to edit the page and save it somewhere. It was especially confusing when I downloaded the claim form from your site, which opened in the browser. I was able to enter values into the fields there, but it turned out those values were not saved. Turns out I had to use an external program - Adobe Reader - to make and save the edits.
Insurer: Trupanion Canada
By: Daniel
so far I don't see why I got Pet Insurance and pay a premium every month when so far I have not been reimbursed for any of my dogs claims
so far I don't see why I got Pet Insurance and pay a premium every month when so far I have not been reimbursed for any of my dogs claims
Insurer: Trupanion Canada
By: Nikki
I appreciate the assistant I received on a sick puppy.
I appreciate the assistant I received on a sick puppy.
Insurer: Trupanion Canada
By: Evelyn
The finance department has made a problem with my claim and it is now being looked in to.
The finance department has made a problem with my claim and it is now being looked in to. This will take about 2 weeks. My fear is that they have changed wording which might result in them telling me my dog hasn't reached the 90% deductible. This is patently wrong.
Insurer: Trupanion Canada
By: Elizabeth
I am grateful for your help with Mickey Rooney.
I am grateful for your help with Mickey Rooney. Sean
Insurer: Trupanion Canada
By: Sean
The first claim we had four years ago was settled in a very timely manner.
The first claim we had four years ago was settled in a very timely manner. This claim has taken weeks and has not been paid yet.
Insurer: Trupanion Canada
By: Marianne
My dogs claims taking to long I have made several phone calls as to the status .
My dogs claims taking to long I have made several phone calls as to the status . Taking longer than 7 days. I have submitted All the correct info needed
Insurer: Trupanion Canada
By: Marianne