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Pet parents across the U.S. and Canada have left over 218,653 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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I Phoned Petsbest On May 24Th At ...
I phoned PetsBest on May 24th at 5:49pm to cancel my cat's policy, after my sweet 17 year old cat Mocha passed away on May 20th. I spoke to Jen, and appreciated her compassion and patience. When she asked if there were any claims they could expect, before she cancelled the policy. I told her there was only cremation, since she passed away at home. She suggested I file a claim, and that it would be reviewed to see if the cremation would be covered. I had not planned to file the claim, thinking it would not be covered. I did file the claim and it was partially covered. Thank you. And the sympathy card to acknowledge Mocha's passing was unexpected, but very thoughtful. I appreciated it. Thank you PetsBest. Thank you Jen. Sincerely, Wendy Ball
Insurer: Pets Best
By: Wendy
I Am Disappointed Only In The Price Going Up
I am disappointed only in the price going up! I feel the pkg. I chose should cover more. Ana is 12 now and was considered a senior at age 7. Just as humans' go through, so do our family pets. I believe in wellness and preventive medicine to keep her healthy. If a condition comes up new, it should all be covered. This is the idea of having pet insurance to make sure she stays healthy. She is due in 6 mos., for routine blood work and I do hope this is covered. As I can no longer take her to the vet's for her needs, they make house calls, which is the same as taking her, and should be covered. Thank you for your assistance! Rosanne M Lyskawa
Insurer: Pets Best
By: Rosanne
Immunotherapy Treatment For Aller...
Immunotherapy treatment for allergies.
Insurer: Pets Best
By: Sidney
I Have Had Pet Best Insurance For...
I have had Pet Best Insurance for many years. My dog was in bad shape from abuse when I got her. Because she needed a lot of medical help I reached a maxim amount that I could claim and lost that coverage. I went to a Wellness and injury coverage and it has helped cover her vet bills when she needs her yearly checkup and shots. I keep this coverage as she is 10 years old and there is always the possibility she will need the accident coverage. Pet Best Insurance has been very reliable during all these years and I recommend them to anyone with pets.
Insurer: Pets Best
By: Helene
I Had Never Had Health Insurance ...
I had never had health insurance on a pet before. When we got our new puppy, I was determined to find something to help with the expensive vet bills having a pet now entails. Our vet recommended your company. I received over $80 back in claims, which paid for the premium for a month!!! I think I'm getting a good value.
Insurer: Pets Best
By: Jamie
We'Ve Been Pleased With Everythin...
We've been pleased with everything. Claims are dealt with and payments made quickly. It greatly helped us care for our pet.
Insurer: Pets Best
By: Gary
I Have Been With Pets Best 9 Year...
I have been with Pets Best 9 years. I can't say enough about the service. From beginning to end Pet's Best is top notch. Very friendly, VERY responsive, and are always quick to return a phone call or answer a question with an email. I tell all my friends who have dogs this is who you want to get insurance with. Thank you for all you do.
Insurer: Pets Best
By: Janean
Whether It Is Approved Or Denied ...
Whether it is approved or denied I understand why. Wish I could change to a different policy but Remy had ore existing issues
Insurer: Pets Best
By: Sharlene
So far I am not very excited about this policy because many of the expenses I incur are not covered.
So far I am not very excited about this policy because many of the expenses I incur are not covered. I guess it is really just a policy for huge emergencies.
Insurer: Trupanion Canada
By: Monica