217,342+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 217,342 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Pets Best reduces your invoice amounts without consent
The line item amounts on my EOB did not match my actual veterinary invoice. Pets Best reduced 4 items by a total of $130 without my consent or explanation. Please process claims based on the actual invoice amounts as stated in your own policy terms. I have already filed complaints with the California Department of Insurance (CDI) and the Better Business Bureau (BBB) regarding this matter.
Insurer: Pets Best
By: Aria
Easy, Fast, and Stress-Free Claims with Pets Best
Pets Best makes it really easy to submit claims. I usually complete the process right from my phone while I'm checking out at the vet, which saves me a lot of time. The app is very user-friendly and straightforward, so I don't have to worry about complicated steps or paperwork. Overall, it's a quick and convenient experience that makes handling claims stress-free.
Insurer: Pets Best
Veterinarian: Westside Animal Clinic, A Thrive Pet Healthcare Partner
By: Caitlin
Very professional and look at the claim…
Very professional and look at the claim very fast and receive payment within 2 days .
Insurer: Pumpkin
By: Zahra dohan
Stuck with the complete bill for a bite…
Stuck with the complete bill for a bite wound. And they charged me an extra $50 under their “free 30 day trail” don’t go with them they just want your money and $250-$400 a month for coverage when they won’t drop one dime is ridiculous!!!
Insurer: Trupanion
By: Liz Smith
Do not waste your money on this sham
Do not waste your money on this sham! I have made two claims that have been denied for coverage. Now they are telling me any time my dog has the same issue it will never be covered. I paid for a year but will definiteky not renew.
Insurer: Spot
By: customer
Exactly experience affordable coverage…
Exactly experience affordable coverage easy to access and review
Insurer: Nationwide
By: Monica Cottrell
Do not trust MetLife Pet Insurance when it actually matters.
I have been a MetLife pet insurance customer with three dogs on the same policy. Every time one of my dogs got sick and I submitted a claim, the VET visit was categorized as "Office Visit/Consultation" — and every single one of those claims was approved without issue. Same language, same format, every time. Then came my dog Dobby's last visit on April 16, 2026. He was sick. The vet gave him Cerenia injections for vomiting, prescribed Metronidazole for what was clearly a gastrointestinal illness, and ran diagnostic bloodwork to find out what was wrong. MetLife denied the entire $482 claim and called it "Preventive Care." Preventive. For a dog who was actively sick and being treated with an antibiotic and anti-nausea injections. What made this so much worse is that Dobby passed away. I was grieving my dog while simultaneously having to build a formal appeal letter citing their own policy language back at them just to fight for a $154.99 reimbursement. The same type of visit they had approved for my other dogs multiple times suddenly became grounds for a full denial — no explanation, no call, just a form letter. The inconsistency is infuriating. The timing made it cruel. If you're considering MetLife Pet Insurance, understand that their claims process is inconsistent, and when you're at your most vulnerable — when your pet is sick or dying — that's exactly when they will give you the hardest time. I filed a formal appeal. I shouldn't have had to.
Easy to apply and quick response
Easy to apply and quick response. Emails with updates during application status are perfect.
Insurer: Nationwide
By: MH Stark
Check with your employers
Check with your employers! Discounts help in the long run!
Insurer: MetLife
By: Noel Rodriguez
easy to get quote with out lots of back…
easy to get quote with out lots of back and forth
Insurer: MetLife
By: JOSHUA HOUSTON